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DTSTART;TZID=America/Toronto:20260114T180000
DTEND;TZID=America/Toronto:20260311T210000
DTSTAMP:20260415T220129
CREATED:20250131T000921Z
LAST-MODIFIED:20260112T144331Z
UID:36005-1768413600-1773262800@bevaglobal.com
SUMMARY:CAPM® Exam Preparation Certification Course
DESCRIPTION:Course Length: 27 hours including the breaks \nTime: 6pm to 9pm E.T. \nDates: Jan 14\, 21\, 28\, Feb 4\, 11\, 18\, 25\, March 4\, 11 \nThe Project Management Institute Certified Associate in Project Management (PMI’s CAPM)® credential is an important\, industry-recognized certification for project managers. Globally recognized and demanded\, the CAPM® credential demonstrates that you have the experience\, education and competency to successfully lead some project activities. \nProject management is a rapidly growing profession. Through 2020\, 1.57 million new jobs will be created each year and qualified practitioners are in demand. With the CAPM®\, you are on the fast track to opportunity. \nObtain an Internationally Recognized CertificationThe Certified Associate in Project Management (CAPM)® certification is provided through the Project Management Institute (PMI)® – an association with chapters worldwide. \nConsidered an essential step for obtaining introductory level project management roles\, the CAPM certification is ideal for less-experienced project practitioners who want to demonstrate their commitment to project management\, improve their ability to manage larger projects\, earn additional responsibilities\, and stand out to potential employers. \nWho Benefits from the CAPM CertificationIf you are looking to solidify your organization’s position within the Project Management profession\, the CAPM demonstrates your understanding of the fundamental knowledge\, terminology and processes of effective project management defined by the profession’s pre-eminent global standard. \nYou will stand out to customers\, suppliers\, and investors and be poised to move ahead in your project management practices. \nTo Qualify for the CAPM Certification ExaminationYou must have: \n\nSecondary degree (high school diploma\, associate’s degree or the global equivalent)\n23 hours of formal project management education completed by the time you apply for the exam (as provided by this course).\n\nThe CAPM® is ranked #1 out of “The 9 Most In-Demand Professional Certifications” according to Entrepreneur Media\, Inc. (source- pmi .org website) \nYour CAPM® Exam Preparation Certification Support \nThis 23-hour course not including the breaks is a lot of information. It is offered as \n9 Half-Day (3 hour) Virtual Sessions – Held Weekly This allows for time to apply the concepts on the job – a key success factor for successful CAPM certification. \nCourse Roadmap to SuccessThe course is based on PMI’s CAPM Exam Content (ECO) Outline released in January 2023. \nDomain 1Project Management Fundamentals and Core ConceptsThis domain focuses on standardized project management terminology\, life cycles\, planning processes/strategies and roles and responsibilities. \nDomain 2Predictive\, Plan Based MethodologiesThis domain focuses on the plan-based approach to managing projects\, creating a project management plan\, schedule\, and change controls. \nDomain 3Agile Frameworks/methodologiesThis domain focuses on adaptive approaches to managing projects\, creating iterations\, and using a servant leadership approach. \nDomain 4Business Analysis FrameworksThis domain focuses on the ‘Why’ of a project\, the business case. Gathering requirements and creating a product roadmap. \nUpon completion of this course\, you are able to \n\nDemonstrate your knowledge of The Exam Content Outline\nGain experience in taking practice tests\nSchedule your CAPM certification exam.\n\nWhat the course IncludesThis course includes 23 hours of instruction offered virtually using Zoom technology. \nYou receive \n\n10-minute breaks at the top of each hour\nCertified training material by PMI with digital access key for the learner to follow during the instructor’s presentation\nExam simulation questions\nOther questions and answers will be available as well\nA Certificate of Completion\nQuick reference cards\, support charts\n\nYou are responsible to obtain support materials (free for PMI Members)\, and to apply\, schedule\, and pay for your CAPM examination.
URL:https://bevaglobal.com/event/capm-virtual-instructor-led-course/
LOCATION:Online Instructor Led
CATEGORIES:Project Management Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260121T150000
DTEND;TZID=America/Toronto:20260401T180000
DTSTAMP:20260415T220129
CREATED:20250814T225433Z
LAST-MODIFIED:20260106T144801Z
UID:38170-1769007600-1775066400@bevaglobal.com
SUMMARY:PMI-ACP® Exam Preparation Certification Course
DESCRIPTION:Course Length: 33 hours including the breaks \nTime: 6pm to 9pm E.T. \nDates: Jan 21\, 28 Feb 4\,11\,18\, 25 Mar 4\,11\,18\, 25 Apr 1. \nProject management is a rapidly growing profession. \nThrough 2020\, 1.57 million new jobs will be created each year and qualified practitioners are in demand. With the PMI-ACP\, you are on the fast track to opportunity. \nObtain an Internationally Recognized Certification The PMI Agile Certified Practitioner (PMI-ACP)® certification is provided through the Project Management Institute (PMI)® – an association with chapters worldwide. The PMI-ACP certification highlights your agile expertise with the industry’s only agnostic\, experienced-based\, ISO-accredited exam. It validates your ability to drive excellence across methodologies\, including Scrum\, Lean\, Kanban\, and more—with a truly agile and a team-centric approach\, this certification is sure to make you stand out among peers\, employers\, and stakeholders alike (source: pmi.org website) \nWho Benefits from the PMI-ACP® Certification If you are looking to solidify your organization’s position within the Project Management profession\, the PMI-ACP demonstrates your understanding of the various project management methodologies defined by the profession’s pre-eminent global standard. You will stand out to customers\, suppliers\, and investors and be poised to move ahead in your project management practices. \nTo Qualify for the PMI-ACP ® Certification Examination You must have: \n\nSecondary degree\, such as a high school diploma\, GED (general educational development)\, or global equivalent\n24 months/2 years of agile experience within the last 5 years (a current PMP® satisfies this requirement but is not mandatory)\n28 hours of training in agile practices\, frameworks\, and methodologies. Candidates with a third-party certification or who have completed a GAC core project management course\, are pre-approved to fulfill this requirement.\n\nYour PMI-ACP® Exam Preparation Certification Support  This 28-hour course not including the breaks is a lot of information. It is offered as 11 Half-Day (3 hour) Virtual Sessions – Held Weekly  This allows for time to apply the concepts on the job – a key success factor for successful PMI-ACP certification. \nCourse Roadmap to Success The course is based on PMI’s PMI-ACP Exam Content (ECO) Outline. The Agile Certified Practitioner (ACP)® Exam Prep Course is designed to be delivered through the PowerPoint deck and is divided into 6 topics\, including an introductory one\, and a conclusion. The course breakdown is as follows: \n\nCourse Introduction\nTopic 1: Mindset\nTopic 2: Leadership\nTopic 3: Product\nTopic 4: Delivery\nCourse Conclusion\n\nUpon completion of this course\, you are able to: \n\nDemonstrate your knowledge of The Exam Content Outline\nGain experience in taking practice tests\nSchedule your PMI-ACP certification exam.\n\nWhat the course Includes This course includes 28 hours of instruction offered virtually using Zoom technology. You receive \n\n10-minute breaks at the top of each hour\nCertified training material by PMI with digital access key for the learner to follow during the instructor’s presentation\nExam simulation questions\nOther questions and answers will be available as well\nA Certificate of Completion\nQuick reference cards\, support charts\n\nYou are responsible to obtain support materials (free for PMI Members)\, and to apply\, schedule\, and pay for your PMI-ACP examination.
URL:https://bevaglobal.com/event/pmi-acp-exam-preparation-certification-course/
LOCATION:Online Instructor Led
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260205T090000
DTEND;TZID=America/Toronto:20260205T120000
DTSTAMP:20260415T220129
CREATED:20250419T162858Z
LAST-MODIFIED:20251205T150520Z
UID:38086-1770282000-1770292800@bevaglobal.com
SUMMARY:Introduction to Coaching
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: .5 day \nTarget Audience: General \nLearning Objectives:\nUnderstand the role of coaching in the workplace and how it can facilitate change in others. \nCourse Content:\n\nRecognize core coaching skills and techniques\nUse some of the essential techniques and tools necessary for successful coaching\nPlan and structure a coaching session\nOvercome some typical coaching barriers\nReceive feedback on coaching\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various phases of transition and how to move forward. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/introduction-to-coaching/
LOCATION:Online Instructor Led
CATEGORIES:Coaching
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260205T090000
DTEND;TZID=America/Toronto:20260206T160000
DTSTAMP:20260415T220129
CREATED:20250412T161157Z
LAST-MODIFIED:20251206T201434Z
UID:37799-1770282000-1770393600@bevaglobal.com
SUMMARY:Communicating Effectively in a Commercial Business - Role Playing for Business Managers
DESCRIPTION:Target Audience: Commercial business clients\, including managers\, team leaders\, and HR professionals. \nCourse Duration: 12 hours containing 6 modules (approximately 1 hour each\, plus role-playing scenarios and assessments) \nDelivery Mode: Online Learning Management System (LMS) with GPT-powered role-playing scenarios. \nCourse Overview: This 12-hour online course is instructor-led and structured to provide a balanced mix of individual practice and group discussion. You will be part of a small cohort of 6-8 students\, allowing for personalized attention and an engaging learning environment. \nWelcome to the “Communicating Effectively in a Commercial Business” role playing for managers course! Communication is the cornerstone of success in any business environment. Whether you are interacting with colleagues\, clients\, or stakeholders\, the way you communicate has a significant impact on your relationships and the overall effectiveness of your work. \nThis BEVA course is designed to help you master the art of clear\, confident\, and impactful communication. Through a combination of interactive role-playing scenarios\, reflective exercises\, and practical strategies\, you will learn how to enhance your communication skills in various contexts\, including face-to-face conversations\, virtual meetings\, and cross-cultural interactions. \nYou will be introduced to a fictional company called ‘Great Communications Co.’\, where you will step into the shoes of its employees. These characters will help you practice and refine your communication techniques in realistic\, everyday workplace situations. The immersive scenarios are tailored to challenge your communication skills\, enabling you to give and receive feedback\, handle difficult conversations\, and navigate virtual communication with ease. \nBy the end of this course\, you will have gained a deep understanding of how to communicate effectively in professional environments\, leaving you better equipped to foster positive relationships\, resolve conflicts\, and contribute to a thriving\, collaborative workplace. \nLet’s embark on this journey towards more effective communication! \nWhat to Expect: \n\nInteractive Learning: The course is built around real-world scenarios that you will tackle individually. These scenarios are designed to reflect common conflict situations in a business setting\, allowing you to apply conflict resolution strategies in a practical context.\nGroup Discussions: After each scenario\, we will reconvene as a class to discuss your experiences\, insights\, and solutions. The instructor will guide these discussions\, highlighting key learning points and offering expert feedback to deepen your understanding.\nInstructor Emphasis: The instructor will emphasize critical learning points after each scenario\, ensuring that you grasp the essential concepts and techniques for resolving conflicts effectively.\nPerformance Test: At the conclusion of the course\, you will undergo a performance test where you will be presented with a series of scenarios to resolve. Your performance will be scored\, and you will receive a grade based on your ability to apply the skills learned during the course.\n\n  \n\n\n\n\n\n\n\n\nModule 1: Foundations of Effective Communication\n\nLearning Objectives:\n\nUnderstand the basics of communication.\nIdentify barriers to effective communication.\nExplore various communication styles and their impact on workplace interactions.\n\n\nRole-Playing Scenario:\n\nScenario: Introduction to ‘Great Communications Co.’ Characters.\nFocus: Two colleagues\, one with a direct communication style and another with a passive approach\, need to collaborate on a project. Explore the challenges they face and how to bridge their communication gap.\n\n\nActivities:\n\nCommunication styles assessment.\nReflection on personal communication barriers.\n\n\n\nModule 2: Active Listening and Non-Verbal Communication\n\nLearning Objectives:\n\nMaster the art of active listening.\nRecognize the role of non-verbal cues in communication.\nEnhance awareness of body language and tone in professional conversations.\n\n\nRole-Playing Scenario:\n\nScenario: A manager at ‘Great Communications Co.’ conducts a one-on-one meeting with an employee. Focus on demonstrating effective active listening and reading non-verbal cues.\n\n\nActivities:\n\nBody language analysis.\nListening skills exercise with feedback.\n\n\n\nModule 3: Communicating Across Cultures\n\nLearning Objectives:\n\nUnderstand cultural differences in communication.\nLearn how to adapt communication styles in a multicultural environment.\nDevelop empathy and flexibility in cross-cultural interactions.\n\n\nRole-Playing Scenario:\n\nScenario: A global team at ‘Great Communications Co.’ collaborates on a project. Explore misunderstandings due to cultural differences and how to resolve them.\n\n\nActivities:\n\nCultural communication style comparison.\nGroup discussions on cultural assumptions.\n\n\n\nModule 4: Giving and Receiving Constructive Feedback\n\nLearning Objectives:\n\nLearn to give constructive feedback in a professional and respectful manner.\nDevelop strategies for receiving feedback without becoming defensive.\nCreate an environment of trust and open communication.\n\n\nRole-Playing Scenario:\n\nScenario: A supervisor at ‘Great Communications Co.’ provides performance feedback to a team member. Practice delivering feedback and navigating challenging responses.\n\n\nActivities:\n\nFeedback formulation and role-play.\nSelf-reflection on receiving feedback.\n\n\n\nModule 5: Managing Difficult Conversations\n\nLearning Objectives:\n\nPrepare for and handle difficult conversations in the workplace.\nDevelop strategies for staying calm and professional during conflicts.\nLearn techniques for de-escalating tense situations.\n\n\nRole-Playing Scenario:\n\nScenario: Two employees at ‘Great Communications Co.’ have a disagreement about a project deadline. Practice managing the conversation while maintaining professionalism.\n\n\nActivities:\n\nDifficult conversation scripting and role-play.\nGroup analysis of communication breakdowns.\n\n\n\nModule 6: Enhancing Virtual Communication\n\nLearning Objectives:\n\nImprove communication skills in virtual settings (e.g.\, video conferencing\, emails\, instant messaging).\nLearn best practices for clarity\, engagement\, and professionalism in virtual communication.\nOvercome challenges of remote communication\, such as misinterpretation and lack of non-verbal cues.\n\n\nRole-Playing Scenario:\n\nScenario: A remote team at ‘Great Communications Co.’ navigates a virtual meeting to discuss a critical project update. Focus on clear messaging and handling misunderstandings.\n\n\nActivities:\n\nVirtual meeting role-play.\nDiscussion on remote communication challenges and solutions.\n\n\n\nCourse Summary and Wrap-Up:\n\nReview key communication strategies learned throughout the course.\nParticipants reflect on personal growth and areas for continued improvement.\nFinal group discussion on how to implement effective communication strategies in real-world business settings.\n\nThis course design integrates practical scenarios with the characters from ‘Great Communications Co.’ and emphasizes skills development through role-playing. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nConclusion\n\nPerformance Test: Participants will engage in a final scenario that incorporates elements from all modules\, allowing them to demonstrate their mastery of customer service principles.\n\n\nThis outline balances theory with practical\, immersive learning through role-playing\, making it highly interactive and relevant for real-world application. \n\n\n\n\n\n\n Certificate\nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n  \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n 
URL:https://bevaglobal.com/event/customer-service-excellence-for-commercial-business-clients/
LOCATION:Online Instructor Led
CATEGORIES:Role Playing Courses for Business Managers using LMS and AI-ChatGPT
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
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