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DTSTART;TZID=America/Toronto:20260506T090000
DTEND;TZID=America/Toronto:20260506T160000
DTSTAMP:20260502T193204
CREATED:20250125T144932Z
LAST-MODIFIED:20260227T152401Z
UID:35746-1778058000-1778083200@bevaglobal.com
SUMMARY:Strategic Thinking and Planning
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online.\nCourse Length: 1 day \nTarget Audience: Executives\, board members\, managers\, supervisors and business owners \nDiscover the importance of strategic thinking and planning for your organization to be sustainable and for most to excel in the marketplace. \nLearning Objectives:\nTo develop\, strengthen and encourage strategic thinking and understand factors that build strategic alliances and partnerships: \n\nKnow why a strategic plan is necessary.\nLearn the key steps in leading a strategic plan preparation.\nUnderstand how and why to use expert resource (internal and external).\nUnderstand the importance of individual and team effort in strategic planning\nLearn how to set realistic\, achievable goals in building a strategic plan.\nDevelop performance indicators.\nApply Results-Based Management (RBM) in monitoring performance.\n\nCourse Content:\n\nDevelop vision\, mission\, strategic objectives\nConduct SWOT Analysis: Strength\, Weaknesses\, Opportunities and Threats\nConduct Stakeholder Analysis (internal\, external)\nIdentify strategic issues and strategies\nDetermine current objectives\nUnderstand Results-Based Management (RBM) concept and apply performance measurement.\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at different elements to enhance their skills in strategic thinking and planning. \nCourse Evaluation \nA course evaluation will be completed by the participants once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/strategic-thinking-and-planning/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260515T090000
DTEND;TZID=America/Toronto:20260515T160000
DTSTAMP:20260502T193204
CREATED:20250414T231444Z
LAST-MODIFIED:20260227T153914Z
UID:37850-1778835600-1778860800@bevaglobal.com
SUMMARY:Coaching and Mentoring 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nYou are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work\, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? \nThe BEVA Coaching And Mentoring course\, focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. \nCourse Objectives: \n\nDefine coaching\, mentoring and the GROW model.\nIdentify and set appropriate goals using the SMART technique of goal setting.\nIdentify the steps necessary in defining the current state or reality of your employee’s situation.\nIdentify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.\nIdentify the benefits of building and fostering trust with your employee.\nIdentify the steps in giving effective feedback while maintaining trust.\nIdentify and overcoming common obstacles.\nIdentify when the coaching is at an end and transitioning your employee to other growth opportunities.\nIdentify the difference between mentoring and coaching.\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at the importance of coaching and mentoring employees.. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/coaching-and-mentoring/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260527T090000
DTEND;TZID=America/Toronto:20260527T160000
DTSTAMP:20260502T193204
CREATED:20250411T103757Z
LAST-MODIFIED:20260227T171255Z
UID:37730-1779872400-1779897600@bevaglobal.com
SUMMARY:Entrepreneurship 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA instructor online.\nCourse Length: 1 Day \nTarget Audience: General \nWould you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop. \nLet our BEVA Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan\, knowing your competition\, and successful marketing. All these and more can be found in our Entrepreneurship workshop.. \nCourse Objectives: \n\nUnderstand how to start a business\nDevelop a business plan\nGet financing for your business\nHire and train employees\nRun your business\nGrow your business\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn every steps of starting a business\, financing the business\, hire people and grow the business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/entrepreneurship-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260529T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260502T193204
CREATED:20250330T142527Z
LAST-MODIFIED:20260227T170757Z
UID:37677-1780045200-1780070400@bevaglobal.com
SUMMARY:Customer Services
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/customer-service-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
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