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DTSTART;TZID=America/Toronto:20260414T090000
DTEND;TZID=America/Toronto:20260414T160000
DTSTAMP:20260417T124516
CREATED:20250414T181112Z
LAST-MODIFIED:20260226T192802Z
UID:37834-1776157200-1776182400@bevaglobal.com
SUMMARY:Managing Stakeholders and Requirements
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: Managers/Supervisors/Team Leads/Team Members \nLearning Objectives: \nThe participant will be able to identify a stakeholder\, the importance of buy-in from the stakeholders\, stakeholder register\, stakeholder matrix\, stakeholder management and strategy. \nThe participant will also learn how to identify requirements and develop a document to trace deliverables back to requirements. \nMethodology: \nThe methodology used in this one day training rests on an interactive approach where the instructor incites participants to collaborate with him. The instructor will guide and help the participants to increase their knowledge and experience in order to integrate this new material. \nCourse Content: \nProcess Groups according to the Project Life Cycle \n• Initiating\n• Planning\n• Executing / Monitoring and Controlling \nKnowledge Areas identified by the Project Management Book of Knowledge (PMBOK) \n• Project Integration Management\n• Project Scope Management\n• Project Stakeholder Management \nProject Initiation (Identification) \n• Review Project Charter\n• Define Stakeholder\n• Identify Stakeholders\n• Understand the Stakeholder Register\n• Understand the Stakeholder Matrix\n• Exercise – Identify the Stakeholders\n• Understand the Stakeholder Management Strategy\n• Exercise – Complete a Stakeholder Register and Stakeholder Management Strategy \nProject Planning \n• Define Requirements\n• Identify the Source of Requirements\n• Identify the Types of Requirements\n• Requirement Process\n• Show a Requirement Traceability Matrix\n• Exercise – Identify\, gather and monitor requirements \nProject Execution/Monitoring and Controlling \n• Manage Stakeholders Expectations\n• Manage Stakeholder Engagement\n• Control Stakeholder Engagement \nSupplement Material \nA participant’s manual is available for the participant to follow during the instructor’s presentation as well as exercises. \nBenefits to the participants \nThroughout the activities\, the participants will be able to examine their current practices in project management and will be able to apply new methods which will enhance their performance. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/managing-stakeholders-and-requirements/
LOCATION:Online Instructor Led
CATEGORIES:Project Management Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260409T090000
DTEND;TZID=America/Toronto:20260410T160000
DTSTAMP:20260417T124516
CREATED:20250417T143812Z
LAST-MODIFIED:20260108T193932Z
UID:37913-1775725200-1775836800@bevaglobal.com
SUMMARY:Dealing with Difficult Situations and Challenging People
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives:\nUnpleasant and stressful it may be\, dealing with difficult situations is a challenge every service provider and employee will encounter. It is possible to respond effectively\, proactively and a supportive manner when engaged in a difficult conversation or faced with a difficult situation. In this BEVA course the participant will learn how to respond in a manner that can shift an unpleasant situation into one of mutual learning and future opportunities. \nParticipants will be able to: \n\nAcquire and practice skills\, techniques and methods of dealing with situations and people with greater confidence\nDevelop abilities to listen actively and empathize\nLearn self-regulation strategies to reduce stress when encountering difficult situations\nDevelop and enhance their self mastery to respond more effectively in difficult situations\nAcquire and enhance their capacity to invite the other to communicate more effectively their concern or dissatisfaction.\nDevelop strategies to adapt to challenging circumstances\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various ways to deal with difficult situations and challenging people. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n  \n 
URL:https://bevaglobal.com/event/dealing-with-difficult-situations-and-challenging-people/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260408T090000
DTEND;TZID=America/Toronto:20260408T160000
DTSTAMP:20260417T124516
CREATED:20250330T140428Z
LAST-MODIFIED:20260226T193839Z
UID:37666-1775638800-1775664000@bevaglobal.com
SUMMARY:Creating a Positive Work Environment
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length:  1 day \nTarget Audience: General \nNot all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important for the productivity of a company but it is also important to us personally. Our emotional and physical health can be improved by working in a positive work environment. We should wake up each morning wanting to go to work – not trying to think of excuses to not go. We want to be proud of where we work and enjoy telling others about where we work. As an employee or a leader within a company you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. This BEVA course will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships. \nLearning Objectives: \n\nRecognize what a positive workplace looks like\nKnow and understand the key elements necessary to create and maintain a positive work environment\nUnderstand as an employee what you can to do personally to create and maintain a positive work environment\nUnderstand as a leader the responsibility you have to create and maintain a positive work environment\nDiscover what type of team player you are and how that relates to your functioning in the team\nKnow the importance of effective workplace relationships in creating and maintaining a positive work environment\nKnow and understand the importance of working as a team and guidelines to good teamwork\nDiscover your personal strengths and weaknesses in working cooperatively\nDiscover your preference for dealing with workplace conflict\n\nWhat Topics are Covered? \n\nWhat Does a Positive Environment Look Like?\nWhat Can I Do?\nTeam Player\nEffective Workplace Relationships\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the participants will learn how to create a positive environment and its benefits. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n  \n 
URL:https://bevaglobal.com/event/creating-a-positive-work-environment/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260406T090000
DTEND;TZID=America/Toronto:20260406T160000
DTSTAMP:20260417T124516
CREATED:20250126T135358Z
LAST-MODIFIED:20260226T183934Z
UID:35788-1775466000-1775491200@bevaglobal.com
SUMMARY:Time Management and Priorities
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nLearning Objectives:\n\nReview work habits to best use your time\nLearn to master time management\nLearn to work according to priorities\n\nCourse Content:\n\nObstacles to effective time management\nMy personal choice; knowing myself\n\nMy motives and my preferences\nThe balance in my life\nMy work habits\nMy productive periods\nMy relationship with time and priorities\n\n\n\n\nClarity on my work objectives\n\nSetting goals\nSave time and make sense of your time\nTake advantage of productive hours\nOrganize your time / plan / manage your agenda\n\n\n\n\nMaintain Control / Manage Priorities\n\nIdentify priority activities\nMake choices / say no\nManage information mail and meetings\nResponding to disruptions\nManage emergencies\n\n\n\n\nPersonal Action Plan\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/time-management-and-priorities/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260402T090000
DTEND;TZID=America/Toronto:20260403T160000
DTSTAMP:20260417T124516
CREATED:20250125T181319Z
LAST-MODIFIED:20260226T185548Z
UID:35765-1775120400-1775232000@bevaglobal.com
SUMMARY:Leadership - The Building Blocks
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: Executives\, board members\, managers\,                                   supervisors and business owners \nLearning Objectives:\n\nExamining a broad range of concepts\, principles\, characteristics and styles of leadership and their value and application in achieving results through people\nHow to add value to the organization through leadership\n\nCourse Content:\n\nExamining the key elements of leadership\nIdentifying leadership competencies that achieve organizational results\nAdding value to the organization through leadership\nVisioning the future – then developing the team\nExamining the relationship between management and leadership\nConsidering the role of emotional intelligence\nUnderstanding self and personality differences\nGaining an awareness of different leadership styles\nEnhancing change management skills\nUnderstanding the three phases of transition\nBuilding trust and respect\nEmpowering employees\nExamining the value of effective communication skills\n“The Seven Habits of Highly Effective People” (Covey)\n\nThis is a highly participative and interactive course.  Several self-assessment tools will be used to assist in identifying personal leadership skills and areas for improvement.  Participants will also work in teams and groups on several case studies and then come together in plenary for input\, group discussion\, and sharing. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various leadership building blocks and how to apply them accordingly when moving forward. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/leadership-the-building-blocks/
LOCATION:Online Instructor Led
CATEGORIES:Leadership Development Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260401T090000
DTEND;TZID=America/Toronto:20260401T160000
DTSTAMP:20260417T124516
CREATED:20250325T172242Z
LAST-MODIFIED:20260226T185256Z
UID:37624-1775034000-1775059200@bevaglobal.com
SUMMARY:Building Your Self-Esteem and Self-Confidence 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length:  1 day \nTarget Audience: General \nHealthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in life\, none is as important as the one you make about yourself. Without some measure of self-worth\, life can be painful and unrelenting. In this one-day workshop\, you will discover some techniques that can dramatically change how you feel about yourself. \nLearning Objectives: \n\nHow to recognize their worth and that they are worthy of happiness\nHow to develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns\nHow to turn negative thoughts into positive thoughts\nHow to handle mistakes and failures more positively\nHow to act more assertively\nHow to set goals that reflect their dreams and desires and reinforce healthy patterns\n\nWhat Topics are Covered? \n\nSelf-esteem and self-confidence\nImproving self-esteem\nBuilding self-esteem\nAssertiveness\nGaining confidence\nThe power of thought\n Dealing with setbacks\nCreate what you want\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the participants will learn how to build their self-esteem and self-confidence. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/building-your-self-esteem-and-self-confidence/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260331T090000
DTEND;TZID=America/Toronto:20260331T160000
DTSTAMP:20260417T124516
CREATED:20250411T192613Z
LAST-MODIFIED:20260106T181726Z
UID:37755-1774947600-1774972800@bevaglobal.com
SUMMARY:Introduction to Innovation 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Duration: 1 day \nTarget Audience: middle managers\, senior leaders\, anyone involved in innovation \nThis BEVA® Introduction to Innovation course will cover topics such as the definition of innovation\, key leadership roles in innovation\, step by step innovation\, step by step innovation\, creating an innovative culture\, and developing innovative employees. \nAll theses topics are important for an organization to become and stay innovative for it to be competitive on the world market as well as ensuring their products remain innovative to achieve a strategic advantage in the market and creates value for the organization. \nLearning Objectives: \nLearn and apply innovation knowledge and tactics in support of creating an innovative culture and mindset. \nKey Topics: \n\nWhat is innovation?\n\nDefinitions and examples\nIncremental innovation versus disruptive innovation\nWhat innovation is and is not\n\n\n\n\nKey leadership roles in innovation\n\nThe impact of conforming behaviour\nThe impact of patterned behaviour\nWhy leaders can be the biggest hindrance to innovation\nStrategies to address conforming and patterned behaviour\n\n\n\n\nStep by Step Innovation\n\nMarket opportunities\nDetermine a ‘good enough’ versus breakthrough innovation\nBalancing low and high-risk opportunities\nCreating innovation teams\n\n\n\n\nCreating an Innovative Culture\n\n8 elements of an innovative culture\nDeveloping strategies to support the 8 elements\n\n\n\n\nDeveloping innovative employees\n\nIdentifying intrapreneurs\nSupporting intrapreneurs\nIntroduction to Mentrapreneurship™\n\n\n\n\nCreating an Innovation Plan Blueprint (1-day version only)\n\nApplying all skills to specific challenges in your organization\n\n\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the participants will gain a better understanding of the importance of continuous innovation and its impact. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/introduction-to-innovation/
LOCATION:Online Instructor Led
CATEGORIES:Think Innovation
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260330T090000
DTEND;TZID=America/Toronto:20260330T160000
DTSTAMP:20260417T124516
CREATED:20250411T233837Z
LAST-MODIFIED:20260106T181434Z
UID:37793-1774861200-1774886400@bevaglobal.com
SUMMARY:Attention Management Skills
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nLength: 1 day \nAudience: Supervisors\, middle management and upper management \nA distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Your participants will be more efficient at their job\, make fewer mistakes\, and overall be more productive. \nAttention Management is a useful skill that allows managers to connect with their employees on an emotional level and to motivate them to reach their personal and professional goals. Participants will gain valuable insight and strategies into what it takes to be more attentive and vigilant. \nWorkshop Objectives: \n\nDefine and understand attention management.\nIdentify different types of attention.\nCreate strategies for goals and SMART goals.\nBe familiar with methods that focus attention.\nPut an end to procrastination.\nLearn how to prioritize time.\nIncrease productivity\nIncrease job satisfaction\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will gain a better understanding of Attention Management and its impact. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/attention-management-skills/
LOCATION:Online Instructor Led
CATEGORIES:Management and Supervisory Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260327T090000
DTEND;TZID=America/Toronto:20260327T160000
DTSTAMP:20260417T124516
CREATED:20250411T194516Z
LAST-MODIFIED:20260106T180845Z
UID:37763-1774602000-1774627200@bevaglobal.com
SUMMARY:Communicating Effectively
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: Supervisory to mid-management managers \nLearning Objectives:\nUsing effective communication skills in moving an organization toward realizing its vision and mission. \nTo inspire others to feel more confident about themselves\, take action and realize their own personal goals and organizational goals. \nCourse Content:\n\nUnderstanding the key components of communications\nGaining respect and trust through communications\nReviewing the essential elements of effective communications\nConveying information easily and effectively\nAssessing personal communication skill levels\nIdentifying barriers to communications so that they can be addressed\nBuilding self-esteem and assertiveness\nMoving forward when being criticized\nDelivering effective presentations\nUnderstanding the importance of organizational communication\nUnderstanding the art of storytelling\n\nThis is a highly interactive and participative workshop.  Several self-assessment tools are used to help participants focus on personal areas that could be improved.  Participants will also work together in groups and teams and come together in plenary for group discussion\, sharing and learning. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will to look at various topics to help them communicate effectively. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/communicating-effectively/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260326T090000
DTEND;TZID=America/Toronto:20260326T160000
DTSTAMP:20260417T124516
CREATED:20250330T141123Z
LAST-MODIFIED:20260106T180529Z
UID:37671-1774515600-1774540800@bevaglobal.com
SUMMARY:Basic Bookkeeping 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nNumbers! Numbers! Numbers! Wherever you go\, you are bound to see them. On addresses\, license plates\, phones\, prices\, and of course\, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially\, our world revolves around numbers. \nSome of us enjoy dealing with numbers while others may have a fear of them\, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything\, you deserve a cookie. Welcome to Basic Bookkeeping! \nCourse Objectives: \n\nUnderstand basic accounting terminology.\nIdentify the differences between the cash and accrual accounting methods.\nKeep track of your business by becoming familiar with accounts payable and accounts receivable.\nUse a journal and general ledger to document business financials.\nUtilize the balance sheet.\nIdentify different types of financial statements.\nUncover the reasons for and actually create a budget.\nBe familiar with internal and external auditing.\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various bookkeeping terms\, financial statements and budget. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/basic-bookkeeping/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260324T090000
DTEND;TZID=America/Toronto:20260324T160000
DTSTAMP:20260417T124516
CREATED:20250411T213124Z
LAST-MODIFIED:20260106T180042Z
UID:37783-1774342800-1774368000@bevaglobal.com
SUMMARY:Communication Strategies
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nFor the better part of every day\, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom\, the level of attention you give your spouse when they are talking to you\, or the look you give the cat\, it all means something. \nThe BEVA Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved. \nCourse Objectives: \n\nUnderstand what communication is\nIdentify ways that communication can happen\nIdentify barriers to communication and how to overcome them\nDevelop their non-verbal and paraverbal communication skills\nUse the STAR method to speak on the spot\nListen actively and effectively\nAsk good questions\nUse appreciative inquiry as a communication tool\nAdeptly converse and network with others\nIdentify and mitigate precipitating factors\nEstablish common ground with others\nUse “I” messages\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/communication-strategies/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260320T090000
DTEND;TZID=America/Toronto:20260320T160000
DTSTAMP:20260417T124516
CREATED:20251209T191920Z
LAST-MODIFIED:20251209T201443Z
UID:38640-1773997200-1774022400@bevaglobal.com
SUMMARY:Inclusive Leadership in DEI
DESCRIPTION:Learn in a classroom environment with your peers\, face to face or virtual with an instructor online. \nCourse Length:  1 day \nTarget Audience: Team leads\, supervisors\, managers and directors \nThis 6-hour BEVA® virtual instructor-led Inclusive Leadership course equips leaders with practical skills to build belonging\, fairness\, and high-performing teams. Participants learn why inclusion matters\, increase self-awareness of unconscious bias\, and practice tools to interrupt bias in daily leadership. The BEVA® course focuses on inclusive communication\, psychological safety\, and structured decision-making to improve team outcomes. Leaders also explore allyship and inclusive team norms\, then finish with a concrete action plan and personal commitment they can apply immediately. \nLearning Objectives: \nThe participants will learn to: \n\nDefine inclusive leadership and explain its impact on people\, teams\, and organizational performance.\nRecognize personal and systemic unconscious biases and use self-awareness to reduce their influence.\nCommunicate in ways that build psychological safety and ensure all voices are heard and valued.\nApply inclusive\, bias-mitigated decision-making in leadership and talent processes.\nLead inclusive teams through allyship and commit to an actionable plan to sustain change.\n\nCourse Outline: \n\nSetting the Foundation – Why Inclusive Leadership Matters\nSelf-Awareness & Unconscious Bias\nInclusive Communication & Psychological Safety\nInclusive Decision-Making & Bias Mitigation\nLeading Inclusive Teams & Allyship\nAction Planning & Sustaining Change\nClosing & Commitments\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nParticipants will gain practical skills to recognize and reduce bias\, communicate inclusively\, and build psychologically safe teams. They will leave with allyship strategies and a concrete action plan to sustain inclusive\, high-performing leadership. \nNote: The course outline may be subject to changes.
URL:https://bevaglobal.com/event/inclusive-leadership-in-dei/
LOCATION:Online Instructor Led
CATEGORIES:Leadership Development Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260318T090000
DTEND;TZID=America/Toronto:20260318T160000
DTSTAMP:20260417T124516
CREATED:20250325T172816Z
LAST-MODIFIED:20260106T175210Z
UID:37627-1773824400-1773849600@bevaglobal.com
SUMMARY:Critical Thinking 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nWe live in a knowledge based society\, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision\, and minimizes damages if a mistake does occur. \nCritical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment. This workshop will provide you the skills to evaluate\, identify\, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career\, and provide a great skill in your everyday life. \nCourse Objectives: \n\nUnderstand the components of critical thinking\nUtilize non-linear thinking\nUse logical thinking\nRecognize what it means to be a critical thinker\nEvaluate information using critical thinking skills\nIdentify the benefits of critical thinking\nRevise perspective\, when necessary\nComprehend problem solving abilities\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various ways to perform critical thinking and its importance. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/critical-thinking/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260316T090000
DTEND;TZID=America/Toronto:20260316T160000
DTSTAMP:20260417T124516
CREATED:20251209T202527Z
LAST-MODIFIED:20251209T232840Z
UID:38648-1773651600-1773676800@bevaglobal.com
SUMMARY:Ethical Decision Making: Navigating Choices with Integrity
DESCRIPTION:Learn in a classroom environment virtually\, with a BEVA® instructor online. \nCourse Length:  1 day \nTarget Audience: Team lead\, supervisors\, managers\, and business owners \n  \n  \nCourse Overview \nThis practical course helps participants confidently handle workplace dilemmas and “gray area” decisions. Learners explore how values\, pressure\, bias\, and culture influence judgment\, then use clear frameworks to evaluate options\, anticipate impact\, and choose actions aligned with integrity and organizational standards. Through real scenarios and discussion\, participants build the courage and skills to speak up\, seek guidance\, and make consistent\, ethical choices in complex situations. \nLearning Objectives: \n The participants will learn to:  \n\nDefine ethics and ethical decision-making in a workplace context\nRecognize personal and organizational values in decision-making\nIdentify common ethical dilemmas and blind spots\nApply structured frameworks to make sound ethical decisions\nPractice ethical reasoning through real-world scenarios\nHandle gray areas\, pressures\, and conflicting values effectively\nBuild a consistent personal and professional ethical standard\n\n Course Outline: \n\nIntroduction to Ethics and Values\nEthical Dilemmas and Gray Zones\nFrameworks for Ethical Decision Making\nApplying Ethics to Real Workplace Scenarios\nEthical Courage and Speaking Up\nPersonal Ethical Commitment & Wrap-Up\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nParticipants will gain practical frameworks and confidence to navigate ethical dilemmas\, even under pressure or in gray areas. This will strengthen integrity\, reduce risk\, and build trust by making consistent\, well-reasoned decisions. \nNote: The course outline may be subject to changes.
URL:https://bevaglobal.com/event/ethical-decision-making-navigating-choices-with-integrity/
LOCATION:Online Instructor Led
CATEGORIES:Leadership Development Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260312T090000
DTEND;TZID=America/Toronto:20260313T160000
DTSTAMP:20260417T124516
CREATED:20250417T143223Z
LAST-MODIFIED:20260106T174647Z
UID:37909-1773306000-1773417600@bevaglobal.com
SUMMARY:Building Confidence through Assertiveness
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nAudience: General \nThis BEVA course will help facilitate the development of increased self-expression and assertive behavior in the workplace\, that is expressing your point of view in a way that is clear and direct\, while still respecting others. \nTraining Objectives:\no   Help participants acquire the skills basic to effective and responsible assertion \no    Participants gain insight on the emphasis on providing a safe\, comfortable\, sharing environment where they can learn and incorporate new \nskills that allow them to respond to others with more confidence. \no   Provide a positive group atmosphere in which participants will feel relatively comfortable in trying out new behaviors. \no   With basic assertive skills as a foundation\, this workshop allows participants to set individualized goals and through interactive exercises\, practice new behaviors\, while providing and receiving feedback. \nCourse Content: \nThis active\, highly interactive program which addresses the following through structured exercises\, group discussion and positive feedback. \n\nDifferentiation between passive\, aggressive\, assertive communication\nEnhance emotional intelligence and social intelligence\nSelf esteem as it relates to communication\nVerbal and Non-verbal communication\nPersonal boundaries and knowing when to speak up\nConversation skills and finding one’s voice\nActive listening\nOpen vs closed questions\nWhen to self-disclose\nInitiating\, ending and joining in\nGiving and Receiving Feedback – Dos and Don’ts\nAssuming responsibility for one’s experience\nResponding to requests\, setting limits\, when to say no\nCommunication technique : the D.E.S.C script\nSetting effective goals using S.M.A.R.T.\n\n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn the importance of building confidence through assertiveness. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/building-confidence-through-assertiveness-2/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260311T090000
DTEND;TZID=America/Toronto:20260311T160000
DTSTAMP:20260417T124516
CREATED:20230130T114833Z
LAST-MODIFIED:20260106T174407Z
UID:27928-1773219600-1773244800@bevaglobal.com
SUMMARY:Diversity\, Equity and Inclusion in the Workplace
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA® instructor online. \nCourse Length:1 day \nTarget Audience: Executives\, board members\, managers\, supervisors\, employees and business owners. \nThe world is diverse; it is made up of people who have different backgrounds\, traditions\, and beliefs. Diversity\, equity\, and inclusion (DEI) creates a culture where every individual is acknowledged and supported\, regardless of their differing background. It helps us to recognize the value in diverse voices\, as well as other individual differences\, such as gender\, race\, religion\, ethnicity\, or sexual orientation. Ultimately\, a diverse workplace will lead to better innovation and success. Through inclusive language and leadership\, everyone is encouraged to evolve both personally and professionally. \nMany organizations are working towards fostering a workplace culture that is committed to DEI practices and ensuring that every voice is heard. The BEVA Diversity\, Equity\, and Inclusion course will provide participants with the tools to recognize social biases\, respond to microaggressions\, as well as provide resources to create a safe and welcoming work environment. With strong team commitment and courage\, we can create a sense of belonging for everyone. \nLearning Objectives \n\nDefine diversity\, equity\, and inclusion\nExplore the dimensions of diversity\nRecognize common social biases and discover ways to overcome microaggressions\nDetermine effective communication strategies\nIdentify the components of inclusive leadership\nRecognize ways to prioritize DEI in the workplace\nIdentify workplace policies and best efforts to foster an inclusive culture\nSuccessfully encourage respect and belonging\n\n\n\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will gain a better understanding of diversity\, equity and inclusion in the workplace. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n  \n\n\n\n\n\n\n 
URL:https://bevaglobal.com/event/diversity-equity-and-inclusion-in-the-workplace/
LOCATION:Online Instructor Led
CATEGORIES:Health and Safety
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260309T090000
DTEND;TZID=America/Toronto:20260310T160000
DTSTAMP:20260417T124516
CREATED:20250901T194047Z
LAST-MODIFIED:20260106T174124Z
UID:38281-1773046800-1773158400@bevaglobal.com
SUMMARY:Adapting to Change – Change Management
DESCRIPTION:Learn in a classroom environment with your peers\, face to face or virtual with an instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives: \nTo understand and apply key change principles to the workplace.  Understanding the three phases of transition and how to move forward in each. \nCourse Content: \n\nUnderstanding the stages\, impact\, personality differences\, common reactions and emotions in situation of change and transition.\nGaining a better understanding of personality differences and integrating this into the change management process.\nIdentifying and discussing employees personal reactions related to change and turning it into a positive experience.\nLearning strategies for coping with change and developing “change hardiness”\nIdentifying self-management and personal leadership strategies for working in uncertain and constantly changing environments.\nUnderstanding the need and process for receiving management support during change and transition\nDealing with change cheers\, fears and unclear situations.\nDeveloping a change action plan.\n\nThis is a highly interactive and participative workshop.  Several self-evaluation tools will be used to assist in the learning process.  Participants will also work in teams and groups on several change management exercises and then come together in plenary for group discussion\, sharing and learning. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various ways to adapt to change and the effect it has on people and the organization as a whole. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/adapting-to-change-change-management/
LOCATION:Online Instructor Led
CATEGORIES:Leadership Development Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260306T090000
DTEND;TZID=America/Toronto:20260306T160000
DTSTAMP:20260417T124516
CREATED:20250303T203643Z
LAST-MODIFIED:20251207T122045Z
UID:36718-1772787600-1772812800@bevaglobal.com
SUMMARY:Women in Leadership 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nWomen make up half of the workforce. Unfortunately for women\, their male colleagues are promoted at a much higher rate. Women offer great work ethnics\, and bring something different from men to the workforce\, but many times it goes unnoticed.  In this workshop\, you will learn about how organizations can develop women leaders\, about the benefits of women in organizations\, as well as advancements for the future of women. You will learn how women in the workplace cannot only benefit the women themselves\, but also your organization as well. \nIn the Women in Leadership workshop\, participants will learn how women are changing the workforce. Through this workshop\, your participants will gain a new perspective on the workforce\, and what benefits can come from hiring and promoting women to higher positions. \nCourse Content:\n\nDiscuss the leadership gap between men and women\nLearn about women in various powerful positions\nDiscuss different traits associated with women in management\nUnderstand the different barriers facing women in leadership positions\nLearn about the benefits of having women in the workforce\n\nThis is a highly participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/women-in-leadership/
LOCATION:Online Instructor Led
CATEGORIES:Leadership Development Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260305T090000
DTEND;TZID=America/Toronto:20260306T160000
DTSTAMP:20260417T124516
CREATED:20250126T032917Z
LAST-MODIFIED:20251206T213348Z
UID:35732-1772701200-1772812800@bevaglobal.com
SUMMARY:Building Confidence Through Assertiveness
DESCRIPTION:Learn in a classroom environment with your peers\, face to face or virtual with an instructor online. \nCourse Length: 2 days \nAudience: General \nTo facilitate the development of increased self-expression and assertive behavior in the workplace\, that is expressing your point of view in a way that is clear and direct\, while still respecting others. \nTraining Objectives:\no   Help participants acquire the skills basic to effective and responsible assertion \no    Participants gain insight on the emphasis on providing a safe\, comfortable\, sharing environment where they can learn and incorporate new skills that allow them to respond to others with more confidence. \no   Provide a positive group atmosphere in which participants will feel relatively comfortable in trying out new behaviors. \no   With basic assertive skills as a foundation\, this workshop allows participants to set individualized goals and through interactive exercises\, practice new behaviors\, while providing and receiving feedback. \nCourse Content: \nThis active\, highly interactive program which addresses the following through structured exercises\, group discussion and positive feedback. \n\nDifferentiation between passive\, aggressive\, assertive communication\nEnhance emotional intelligence and social intelligence\nSelf esteem as it relates to communication\nVerbal and Non-verbal communication\nPersonal boundaries and knowing when to speak up\nConversation skills and finding one’s voice\nActive listening\nOpen vs closed questions\nWhen to self-disclose\nInitiating\, ending and joining in\nGiving and Receiving Feedback – Dos and Don’ts\nAssuming responsibility for one’s experience\nResponding to requests\, setting limits\, when to say no\nCommunication technique : the D.E.S.C script\nSetting effective goals using S.M.A.R.T.\n\n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn the importance of building confidence through assertiveness. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \nA BEVA® certificate of attendance will be provided once the participant completes the course. \n 
URL:https://bevaglobal.com/event/building-confidence-through-assertiveness/
LOCATION:Online Instructor Led
CATEGORIES:Online Virtual Training
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260305T090000
DTEND;TZID=America/Toronto:20260305T160000
DTSTAMP:20260417T124516
CREATED:20250419T165330Z
LAST-MODIFIED:20260202T193001Z
UID:38093-1772701200-1772726400@bevaglobal.com
SUMMARY:An Effective Approach to Resolving Conflict
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: Team members\, team leaders\, managers or anyone who is often in contact with people. \nLearning Objectives:\nWorking within a team environment can have its advantages and disadvantages. Teams have been shown to produce far more than a single individual. The synergy and creativity that can be developed within a high performing team can be amazing. However\, along with working closely with others comes the challenge of working and communicating effectively. \nEmotional intelligence has been shown to be the single most important factor in an individual’s success. How well you do is largely dependent on how well you communicate\, listen and interact with others. Similarly\, group emotional intelligence (the collective emotional intelligence within a group) has been linked to how productive and effective a team will be. \nIn any work environment\, there is bound to be conflict. How well an individual or group handles this conflict will determine whether this conflict will propel you forward to uncharted territory or send you spinning downward in a destructive spiral. \nCourse Content:\no         Understand perceptual differences \no         Evaluate your own listening skills \no         Determine your most preferred method for communication and conflict resolution \no         Understand the importance of rapport building \no         Learn to recognize and avoid the most common causes of conflict \no         Discover methods and tools for dealing with conflict within a group scenario \no         Practice using the five-step process for resolving conflict \no         Develop an action plan for developing your communication and conflict            resolution skills \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at different elements to resolve or minimize conflict. \nCourse Evaluation \nA course evaluation will be completed by the participants once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/an-effective-approach-to-resolving-conflict/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260304T090000
DTEND;TZID=America/Toronto:20260304T160000
DTSTAMP:20260417T124516
CREATED:20250325T232053Z
LAST-MODIFIED:20251222T153007Z
UID:37649-1772614800-1772640000@bevaglobal.com
SUMMARY:Sales Fundamentals
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nAlthough the definition of a sale is simple enough\, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. \nThe Sales Fundamentals workshop will give participants a basic sales process\, plus some basic sales tools\, that they can use to seal the deal\, no matter what the size of the sale. Your participants will become more confident\, handle objections\, and learning how to be a great closer. \n.Course Objectives: \n\nUnderstand the language of sales\nPrepare for a sales opportunity\nBegin the discussion on the right foot\nMake an effective pitch\nHandle objections\nSeal the deal\nFollow up on sales\nSet sales goals\nManage sales data\nUse a prospect board\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn the ABC of sales. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/sales-fundamentals/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260302T090000
DTEND;TZID=America/Toronto:20260302T160000
DTSTAMP:20260417T124516
CREATED:20250411T120247Z
LAST-MODIFIED:20251207T125704Z
UID:37738-1772442000-1772467200@bevaglobal.com
SUMMARY:Human Resource Management 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA instructor online. \nCourse Length: 1 Day \nTarget Audience: Management\, supervisor and human resources personnel \nIn recent years\, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues. \nThe BEVA Human Resource Management course will give managers the basic tools to handle numerous human resource situations such as interviewing\, orientation\, safety\, harassment\, discrimination\, violence\, discipline\, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations. \n.Course Objectives: \n\nDescribe the implications of different aspects of Human Resource Management on your daily responsibilities\nDefine human resources terms and subject matter\nRecruit\, interview\, and retain employees more effectively\nFollow up with new employees in a structured manner\nBe an advocate for your employees’ health and safety\nProvide accurate\, actionable feedback to employees\nAct appropriately in situations requiring discipline and termination\nEvaluate some of the strengths and opportunities for Human Resources in your own workplace\nIdentify three areas for further development within the Human Resources field as part of a personal action plan\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at the various elements of human resources management. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/human-resource-management/
LOCATION:Online Instructor Led
CATEGORIES:Management Focus
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260227T090000
DTEND;TZID=America/Toronto:20260227T160000
DTSTAMP:20260417T124516
CREATED:20250325T174133Z
LAST-MODIFIED:20251222T152912Z
UID:37634-1772182800-1772208000@bevaglobal.com
SUMMARY:Ten Soft Skills You Need 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nThe meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. \nWith our Ten Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light\, your participants will improve on almost every aspect of their career. \nCourse Content:\n\nDiscuss how soft skills are important to success in the workplace\nUnderstand the 10 key soft skills everyone should have\nUse soft skills to relate more effectively to others in the workplace\nUnderstand how to use soft skills to communicate\, problem-solve\, and resolve conflict\nApply soft skills to specific situations\n\nThis is a highly participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/ten-soft-skills-you-need/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260226T090000
DTEND;TZID=America/Toronto:20260226T160000
DTSTAMP:20260417T124516
CREATED:20260117T203232Z
LAST-MODIFIED:20260117T210130Z
UID:38787-1772096400-1772121600@bevaglobal.com
SUMMARY:Art of Resume Development
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nLearning Objectives:\nTo focus on the key elements of different types of resumes and covering letters and how to best market your personal skills and competencies to perspective employers toward career success. \nCourse Content:\n\nTrends in the job market\nGetting ready to market yourself\nIdentifying your personal characteristics\nUnderstanding values\, interests and beliefs\nReviewing personal achievements and success\nJob search techniques\nA review of different types of resumes\nPreparing a resume and covering letter\nEstablishing your references\nPreparing for the interview\nTypes of interview questions\nReasons for refusal\nFollow up\n\nThis is a highly interactive and participative workshop.  Participants will be given the opportunity to draft several types of resumes and covering letters\, share personal experiences and will also participate in an open forum as to the do’s and don’ts during an interview. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and draft several resumes and prepare for a job interview. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change
URL:https://bevaglobal.com/event/art-of-resume-development-2/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260223T090000
DTEND;TZID=America/Toronto:20260224T160000
DTSTAMP:20260417T124516
CREATED:20250325T173308Z
LAST-MODIFIED:20260117T210325Z
UID:37630-1771837200-1771948800@bevaglobal.com
SUMMARY:Career Planning and Goal Setting
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives:\n\nEnable the participants to set realistic and achievable career goals.\nDirect participants in setting up action plans to achieve their career objectives.\nHave participants assess their careers to date by identifying their preferences\, skills\,\naptitudes\, interests\, abilities and traits.\n\nCourse Content:\n\nSelf-assessment – fitting work skills to work preferences\nPatterns and trends in each participant’s education\, training and employment history\nAptitudes\, interests and preferences\nCurrent and ideal balance among work\, family\, social\, recreational and intellectual activities-quality of life\nAspects of their training and employment that are sources of satisfaction and\ndissatisfaction\nLimits on their career progress arising from lack of training\, skills and experience\nCharacteristics of their ideal jobs (Roles)\nReview of current availability and trends for jobs by occupational groups\nReview trends in availability of work through counselling\, placement and recruiting firms\nReview of institutions providing training\, their course offerings\, fees and entrance\nrequirements\nExamine the merits and limitations of full time\, part time and casual training\nExamine the process of registration for training\nMentoring – how one finds and develops a mentoring relationship\nDistinguish among and understand the interdependence of long and short term career goals; financial and income security goals; training and development goals; and quality of life\nPrepare an action plan consistent with one’s needs and constraints\nIdentify specific objectives and time frames; commit one’s self to implement the plan\nManage implementation of the plan\nReview and evaluate results\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and apply new practices to establish and set career goals. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/career-planning-and-goal-setting/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260223T090000
DTEND;TZID=America/Toronto:20260223T160000
DTSTAMP:20260417T124516
CREATED:20250325T171912Z
LAST-MODIFIED:20251207T123828Z
UID:37620-1771837200-1771862400@bevaglobal.com
SUMMARY:Time Management and Priorities
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives:\n\nReview work habits to best use your time\nLearn to master time management\nLearn to work according to priorities\n\nCourse Content:\n\nObstacles to effective time management\nMy personal choice; knowing myself\n\nMy motives and my preferences\nThe balance in my life\nMy work habits\nMy productive periods\nMy relationship with time and priorities\n\n\n\n\nClarity on my work objectives\n\nSetting goals\nSave time and make sense of your time\nTake advantage of productive hours\nOrganize your time / plan / manage your agenda\n\n\n\n\nMaintain Control / Manage Priorities\n\nIdentify priority activities\nMake choices / say no\nManage information mail and meetings\nResponding to disruptions\nManage emergencies\n\n\n\n\nPersonal Action Plan\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/time-management-and-priorities-2/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260218T090000
DTEND;TZID=America/Toronto:20260218T160000
DTSTAMP:20260417T124516
CREATED:20250325T230932Z
LAST-MODIFIED:20251222T153818Z
UID:37646-1771405200-1771430400@bevaglobal.com
SUMMARY:Customer Service 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n. \n 
URL:https://bevaglobal.com/event/customer-service/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260216T090000
DTEND;TZID=America/Toronto:20260216T160000
DTSTAMP:20260417T124516
CREATED:20250325T230011Z
LAST-MODIFIED:20251206T211416Z
UID:37643-1771232400-1771257600@bevaglobal.com
SUMMARY:Administrative Skills 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives: \nIf you work in a key support role\, this workshop will help you be more effective in your overall performance. \nWe will look at personal productivity\, communication skills and improved boss relations.  This course also includes assertiveness\, difficult conversations\, stress management and personal goal setting. \nCourse Objectives: \n• Getting Organized\n• Manage their time more effectively\n• Prioritize their time so they can get it all done.\n• Complete Special Tasks\n• Verbal Communication Skills\n• Non-Verbal Communication Skills\n• Empowering Yourself\n• Deal better with their managers\n• Taking Care of Yourself is a priority \nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various skills required for success in administration. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/administrative-skills/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260213T090000
DTEND;TZID=America/Toronto:20260213T160000
DTSTAMP:20260417T124516
CREATED:20260117T204546Z
LAST-MODIFIED:20260117T204826Z
UID:38793-1770973200-1770998400@bevaglobal.com
SUMMARY:Job Search Skills
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nSearching for a job can be intimidating. How do you know what job you’re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly\, where do you find help when you need it? \nThe Job Search Skills workshop will give you the answers to all these questions\, plus a plan to get you to a new job within a month. After completing this program\, you’ll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for. \n.Course Objectives: \n\nDefine your objectives and purpose in your search for employment.\nHelp you establish SMART goals in the job-hunting process.\nAssist you in developing a first month plan of action for your job search.\nCraft an effective resume.\nForm an attractive cover letter.\nDevelop and present a portfolio of your prior work.\nLearn networking skills in finding leads for jobs.\nEfficiently get interviews and thrive in the interview process.\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at the importance of knowing various job skills to land a job. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/job-search-skills/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260213T090000
DTEND;TZID=America/Toronto:20260213T160000
DTSTAMP:20260417T124516
CREATED:20250901T191210Z
LAST-MODIFIED:20260317T111725Z
UID:38274-1770973200-1770998400@bevaglobal.com
SUMMARY:Customer Services
DESCRIPTION:Customer service skills workshop event by BEVA Global Management \nLearn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/customer-services/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
END:VCALENDAR