BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//BEVA Global Management - ECPv6.15.17//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://bevaglobal.com
X-WR-CALDESC:Events for BEVA Global Management
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260515T090000
DTEND;TZID=America/Toronto:20260515T160000
DTSTAMP:20260415T172316
CREATED:20250414T231444Z
LAST-MODIFIED:20260227T153914Z
UID:37850-1778835600-1778860800@bevaglobal.com
SUMMARY:Coaching and Mentoring 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nYou are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work\, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? \nThe BEVA Coaching And Mentoring course\, focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. \nCourse Objectives: \n\nDefine coaching\, mentoring and the GROW model.\nIdentify and set appropriate goals using the SMART technique of goal setting.\nIdentify the steps necessary in defining the current state or reality of your employee’s situation.\nIdentify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.\nIdentify the benefits of building and fostering trust with your employee.\nIdentify the steps in giving effective feedback while maintaining trust.\nIdentify and overcoming common obstacles.\nIdentify when the coaching is at an end and transitioning your employee to other growth opportunities.\nIdentify the difference between mentoring and coaching.\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at the importance of coaching and mentoring employees.. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/coaching-and-mentoring/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260519T090000
DTEND;TZID=America/Toronto:20260519T090000
DTSTAMP:20260415T172316
CREATED:20251208T212640Z
LAST-MODIFIED:20260227T154651Z
UID:38280-1779181200-1779181200@bevaglobal.com
SUMMARY:Leading Diverse Teams
DESCRIPTION:Leading Diverse Teams – LEAD220\nLearn in a classroom environment with your peers\, face to face or virtual with an instructor online. \nCourse Length:  1 day \nTarget Audience: General \nCourse Overview: \nThis interactive course equips leaders and managers with the knowledge\, skills\, and tools to effectively lead diverse teams. Participants will explore concepts of diversity\, equity\, inclusion\, unconscious bias\, and inclusive leadership practices to create high-performing\, psychologically safe teams. \nLearning Objectives: \n\n\n\n\n\n\nBy the end of this 6-hour session\, participants will be able to: \n\nExplain core DEI concepts\nClearly define diversity\, equity\, and inclusion\, distinguish among them\, and describe how each one influences team culture\, engagement\, and results.\nIdentify the benefits and challenges of diverse teams\nRecognize how diversity strengthens innovation and decision quality\, while also naming common friction points that can emerge if inclusion is weak.\nRecognize unconscious bias in leadership decisions\nSpot typical bias patterns in hiring\, delegation\, communication\, performance evaluation\, and day-to-day interactions\, and describe their impact on fairness and trust.\nApply practical strategies to reduce bias\nUse at least three evidence-informed techniques (e.g.\, structured decision tools\, perspective-checking\, bias interrupters) to make more equitable leadership choices.\nDemonstrate inclusive leadership behaviors\nPractice communication and leadership approaches that promote belonging\, respect\, and accountability across differences (e.g.\, inclusive meetings\, equitable feedback\, shared voice).\nBuild psychological safety within their teams\nImplement specific leader actions that increase openness\, learning\, and candor\, and reduce fear of speaking up.\nRespond constructively to tension or conflict across differences\nUse a simple dialogue or conflict-navigation framework to address misunderstandings\, micro-exclusions\, or value clashes without escalating harm.\nCreate a personal inclusion action plan\nDraft a realistic 30–60 day plan with 2–3 commitments to strengthen inclusion\, equity\, and team performance in their own workplace.\n\n\nCourse Content: \n\n\n\n\n\nModule 1: Introduction & Setting the Stage (30 minutes)\n\n\nWelcome\, objectives\, and agenda overview\nImportance of diversity and inclusion in today’s workplace\nBenefits and challenges of leading diverse teams\nParticipant introductions and initial reflections (icebreaker activity)\n\n\n\nModule 2: Understanding Diversity\, Equity\, and Inclusion (45 minutes) \n\nDefinitions: Diversity vs. Equity vs. Inclusion\nExploring dimensions of diversity (visible and invisible)\nThe business case and ethical imperative for DEI\nGroup discussion: Sharing experiences with diversity in teams\n\nModule 3: Self-Awareness & Unconscious Bias (60 minutes) \n\nWhat is unconscious bias and how it affects leadership?\nIdentifying personal biases through self-assessments and reflection\nImpact of bias on team dynamics and decision-making\nStrategies to mitigate bias in everyday leadership\nBreakout activity: Bias recognition scenarios and group discussion\n\nModule 4: Building Psychological Safety & Inclusive Communication (60 minutes) \n\nConcept of psychological safety and its importance for diverse teams\nCommunication styles and adapting to diverse perspectives\nActive listening\, empathy\, and giving inclusive feedback\nRole-playing exercises: Practicing inclusive conversations\n\nModule 5: Inclusive Decision-Making & Conflict Management (45 minutes) \n\nInclusive decision-making frameworks\nRecognizing and addressing bias in hiring\, promotions\, and team decisions\nStrategies for managing conflicts constructively in diverse teams\nCase study: Analyzing a team conflict scenario\n\nModule 6: Leading Inclusive Teams & Allyship (45 minutes) \n\nCharacteristics of inclusive leaders\nBuilding trust and fostering belonging\nThe role of allyship: Supporting marginalized voices\nInteractive activity: Developing allyship action plans\n\nModule 7: Action Planning & Sustaining Change (45 minutes) \n\nRecap of key learnings\nDeveloping personalized action plans for leading diverse teams\nTools and resources for continuous learning and accountability\nGroup sharing of action plans and commitment pledges\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the participants will gain a better understanding of how to lead a diverse team and the importance for the team to be unified to achieve the same goal. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/leading-diverse-teams/
CATEGORIES:Leadership Development Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260522T090000
DTEND;TZID=America/Toronto:20260522T160000
DTSTAMP:20260415T172316
CREATED:20250901T230814Z
LAST-MODIFIED:20260227T154851Z
UID:38287-1779440400-1779465600@bevaglobal.com
SUMMARY:Interview Techniques
DESCRIPTION:Learn in a classroom environment\, virtually\, with a BEVA instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives:\nThis workshop will enable participants to become comfortable with the interview process by learning how to: prepare for the interview; determine the interviewer’s agenda; answer questions effectively; overcome objections; plan what to do after the interview; evaluate the interview. \nCourse Content:\n\nInterview preparation: self-assessment; experience and accomplishments; introductory statement\nInterview planning – research\nTypes of interviews\nExamples of interview questions and how to answer them effectively\nThe “difficult” interview questions\nEnding the interview and planning what to do after the interview\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and build confidence to go face to face with the interviewer. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/interview-techniques/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260525T090000
DTEND;TZID=America/Toronto:20260526T160000
DTSTAMP:20260415T172316
CREATED:20260117T205223Z
LAST-MODIFIED:20260227T160011Z
UID:38796-1779699600-1779811200@bevaglobal.com
SUMMARY:Career Planning and Goal Settings
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives:\n\nEnable the participants to set realistic and achievable career goals.\nDirect participants in setting up action plans to achieve their career objectives.\nHave participants assess their careers to date by identifying their preferences\, skills\, aptitudes\, interests\, abilities and traits.\n\nCourse Content:\n\nSelf-assessment – fitting work skills to work preferences\nPatterns and trends in each participant’s education\, training and employment history\nAptitudes\, interests and preferences\nCurrent and ideal balance among work\, family\, social\, recreational and intellectual activities-quality of life\nAspects of their training and employment that are sources of satisfaction and\ndissatisfaction\nLimits on their career progress arising from lack of training\, skills and experience\nCharacteristics of their ideal jobs (Roles)\nReview of current availability and trends for jobs by occupational groups\nReview trends in availability of work through counselling\, placement and recruiting firms\nReview of institutions providing training\, their course offerings\, fees and entrance\nrequirements\nExamine the merits and limitations of full time\, part time and casual training\nExamine the process of registration for training\nMentoring – how one finds and develops a mentoring relationship\nDistinguish among and understand the interdependence of long and short term career goals; financial and income security goals; training and development goals; and quality of life\nPrepare an action plan consistent with one’s needs and constraints\nIdentify specific objectives and time frames; commit one’s self to implement the plan\nManage implementation of the plan\nReview and evaluate results\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and apply new practices to establish and set career goals. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/career-planning-and-goal-settings/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260527T090000
DTEND;TZID=America/Toronto:20260527T160000
DTSTAMP:20260415T172316
CREATED:20250411T103757Z
LAST-MODIFIED:20260227T171255Z
UID:37730-1779872400-1779897600@bevaglobal.com
SUMMARY:Entrepreneurship 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA instructor online.\nCourse Length: 1 Day \nTarget Audience: General \nWould you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop. \nLet our BEVA Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan\, knowing your competition\, and successful marketing. All these and more can be found in our Entrepreneurship workshop.. \nCourse Objectives: \n\nUnderstand how to start a business\nDevelop a business plan\nGet financing for your business\nHire and train employees\nRun your business\nGrow your business\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn every steps of starting a business\, financing the business\, hire people and grow the business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/entrepreneurship-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260528T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260415T172316
CREATED:20250414T182830Z
LAST-MODIFIED:20260227T170910Z
UID:37838-1779958800-1780070400@bevaglobal.com
SUMMARY:Business Writing Skills
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nGoal: \nTo develop participant skills and capacity to write concise\, clear and context appropriate communications that achieve their intended purpose and desired impact. \nLearning Objectives: \nThis BEVA course focuses on training the participant to write effective written communication for a wide variety of applications. The participants will: \nLearn the elements and structure of an effective written communication. \n\nUnderstand the importance of planning a written communication and how apply a simple planning framework to ensure it is appropriate for the purpose\, context and audience for which the report is created.\nReview basic writing and formatting skills for readability and professionalism.\nConsider the tone and formality of different written communications\nExplore different kinds of written communications used by participants and specific requirements.\nPractice developing a written communication for feedback.\nHave the opportunity to network with and learn from other professionals.\n\nCourse Content: \nThis is a highly participatory and interactive course which addresses the following and more through content presentation\, structured exercises\, small and large group discussion and constructive feedback. \n1. Business Writing Foundations\n1. Understand Context and Goals of the Participants.\n2. Sharing Experiences – Successes and challenges with business writing\n3. Why it is important to develop effective business writing skills.\n4. Common elements and structure of written communication.\n5. Distinctions between formal and informal written communications – mood\, formality.\n6. Tips for effective writing\n7. Formatting and readability of written communication \n2. Plan Your Communication\n1. Introduction to a holistic planning framework for business writing.\na) Determine the purpose\nb) Identify the “sponsor” and the expectations and conditions of satisfaction (e.g. timelines\, length\, style)\nc) Clarify the intended outcome or impact of the communication\nd) Identify the audience and how to create value for the audience\ne) Identify data sources and location.\nf) Create an outline for your communication\ng) Collect\, analyze and organize the data\nh) Write the document\ni) Edit\, edit\, edit\nj) Format and structure \n2. Application of the framework to a real-life report writing scenario. \n3. Writing for Specific Purposes (the content of this section will be customized to the participants goals and contexts and the request of the sponsor).\n1. Review distinctions and different expectations for correspondence\na) Letters\nb) Memos\nc) Emails\nd) Other kinds of written communication relevant to the participants \n2. Review distinctions and different expectations for a variety of common reports that may include:\na) Informal Reports\n(i.) Briefing notes\nb) Formal reports\n(i.) Technical Reports\n(ii.) Scientific Reports\n(iii.) Project Summary Reports\n(iv.) Research Reports\n(v.) Informational Reports\n(vi.) Business Reports\n(vii.) Analytical reports\n(viii.) Recommendation reports \n4. Practice\n1. Work on a written for which they would like co-learners to provide feedback\n2. Remaining questions about business writing.\n3. Course evaluation. \nParticipants are requested to bring 3 or 4 copies of emails or memos that they have created and one longer formal or informal report. \nIndividuals will be invited to work on actual reports that they need or are preparing or bring draft reports for feedback. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/business-writing-skills/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260529T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260415T172316
CREATED:20250330T142527Z
LAST-MODIFIED:20260227T170757Z
UID:37677-1780045200-1780070400@bevaglobal.com
SUMMARY:Customer Services
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/customer-service-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
END:VCALENDAR