Inclusive Leadership in DEI
2026-03-20 09:00 - 16:00 (America/Toronto) | Online Instructor Led
Learn in a classroom environment with your peers, face to face or virtual with an instructor online.
Course Length: 1 day
Target Audience: Team leads, supervisors, managers and directors
This 6-hour BEVA® virtual instructor-led Inclusive Leadership course equips leaders with practical skills to build belonging, fairness, and high-performing teams. Participants learn why inclusion matters, increase self-awareness of unconscious bias, and practice tools to interrupt bias in daily leadership. The BEVA® course focuses on inclusive communication, psychological safety, and structured decision-making to improve team outcomes. Leaders also explore allyship and inclusive team norms, then finish with a concrete action plan and personal commitment they can apply immediately.
Learning Objectives:
The participants will learn to:

Define inclusive leadership and explain its impact on people, teams, and organizational performance.
Recognize personal and systemic unconscious biases and use self-awareness to reduce their influence.
Communicate in ways that build psychological safety and ensure all voices are heard and valued.
Apply inclusive, bias-mitigated decision-making in leadership and talent processes.
Lead inclusive teams through allyship and commit to an actionable plan to sustain change.

Course Outline:

Setting the Foundation – Why Inclusive Leadership Matters
Self-Awareness & Unconscious Bias
Inclusive Communication & Psychological Safety
Inclusive Decision-Making & Bias Mitigation
Leading Inclusive Teams & Allyship
Action Planning & Sustaining Change
Closing & Commitments

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Participants will gain practical skills to recognize and reduce bias, communicate inclusively, and build psychologically safe teams. They will leave with allyship strategies and a concrete action plan to sustain inclusive, high-performing leadership.
Note: The course outline may be subject to changes.

Communication Strategies
2026-03-24 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 Day
Target Audience: General
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The BEVA Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Course Objectives:

Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use “I” messages

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Basic Bookkeeping
2026-03-26 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers.
Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!
Course Objectives:

Understand basic accounting terminology.
Identify the differences between the cash and accrual accounting methods.
Keep track of your business by becoming familiar with accounts payable and accounts receivable.
Use a journal and general ledger to document business financials.
Utilize the balance sheet.
Identify different types of financial statements.
Uncover the reasons for and actually create a budget.
Be familiar with internal and external auditing.

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at various bookkeeping terms, financial statements and budget.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Essentials of Government Transformation Management
2026-03-26 13:30 - 2026-05-21 15:00 | Online Instructor Led
The Essentials of Government Transformation Management is a one-of-a-kind course designed to equip public servants and government consultants with the skills and confidence for improving performance in complex public-sector environments.
This is the only course that integrates 1) management consulting / business analysis, 3) project management, and 4) people change management into a single, coherent transformation framework & cohort, specifically designed for government environments,
… fully compliant with Treasury Board of Canada Secretariat (TBS) policies and directives, ensuring direct applicability within federal, provincial, and broader public-sector contexts.
Participants learn how to move from a clear problem statement to measurable operational outcomes, transforming people, processes, assets, and technology to achieve enhanced operational performance.
In times of government budget constraints and workforce pressures, the efficiencies of the framework are specifically designed to help organizations do more with less by improving prioritization, execution coherence, and benefits realization.
The course is delivered by a fellow Certified Government Transformation Manager® (from the Government Transformation Management Institute – GTMI.world) and is based on a proven framework already applied by more than 300 public servants across multiple federal departments and agencies.

Who is this course for:

Public Servants and Government Consultants
…participating in the transformation of people and/or process and/or assets (real property or engineering assets) and/or technology (IT) to enhance operational performance
…such as (but not limited to):

business side representatives (operations)
investment & portfolio managers
business analysis
solution designers (IT and/or real property)
project managers and change managers
…looking to improve their contribution and confidence in government transformation

Course Delivery

Virtual Instructor led by a Certified Government Transformation Manager (CGTM)
9 lessons of 90 minutes each,
One lesson per week, allowing you to continue your day-to-day responsibilities
Optional exam (open book) and certification
Optional lesson follow-up discussions/workshops
Optional private group cohorts are available
Available in French as well

Learning Objectives: The participants will learn:

The 8 phases of the government transformation management “Framework”
The 6 Knowledge Areas of transformation management
How to better contribute in Government Transformations
…to ultimately meet expected business outcomes as efficiently and as quickly as possible

Course Outline:

Lesson 1 – Introduction to the Government Transformation Management framework (GTMF)
Lesson 2 – Framework Phase 1 – Proposing an Opportunity (via the Concept Case)
Lesson 3 – Framework Phase 2 – Planning the Diagnosis/Business
Lesson 4 – Framework Phase 3 – Diagnosis & Solution Definition
Lesson 5 – Framework Phase 4 – Proposing a Project (via the Business Case)
Lesson 6 – Framework Phase 5 – Initiating a project (via the Project Charter)
Lesson 7 – Framework Phase 6 – Planning the Project (via the Project Management Plan)
Lesson 8 – Framework Phase 7 – Executing the project / Implementation the solution
Lesson 9 – Framework Phase 8 – Transformation Close-Out

Supplement Material

Course lesson content (prior to the lesson)
Transformation Tools / Templates
Exam
CGTM Certification

Note: Course outline may be subject to change

Communicating Effectively
2026-03-27 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: Supervisory to mid-management managers
Learning Objectives:
Using effective communication skills in moving an organization toward realizing its vision and mission.
To inspire others to feel more confident about themselves, take action and realize their own personal goals and organizational goals.
Course Content:

Understanding the key components of communications
Gaining respect and trust through communications
Reviewing the essential elements of effective communications
Conveying information easily and effectively
Assessing personal communication skill levels
Identifying barriers to communications so that they can be addressed
Building self-esteem and assertiveness
Moving forward when being criticized
Delivering effective presentations
Understanding the importance of organizational communication
Understanding the art of storytelling

This is a highly interactive and participative workshop. Several self-assessment tools are used to help participants focus on personal areas that could be improved. Participants will also work together in groups and teams and come together in plenary for group discussion, sharing and learning.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will to look at various topics to help them communicate effectively.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Attention Management Skills
2026-03-30 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Length: 1 day
Audience: Supervisors, middle management and upper management
A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Your participants will be more efficient at their job, make fewer mistakes, and overall be more productive.
Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and to motivate them to reach their personal and professional goals. Participants will gain valuable insight and strategies into what it takes to be more attentive and vigilant.
Workshop Objectives:

Define and understand attention management.
Identify different types of attention.
Create strategies for goals and SMART goals.
Be familiar with methods that focus attention.
Put an end to procrastination.
Learn how to prioritize time.
Increase productivity
Increase job satisfaction

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will gain a better understanding of Attention Management and its impact.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Introduction to Innovation
2026-03-31 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Duration: 1 day
Target Audience: middle managers, senior leaders, anyone involved in innovation
This BEVA® Introduction to Innovation course will cover topics such as the definition of innovation, key leadership roles in innovation, step by step innovation, step by step innovation, creating an innovative culture, and developing innovative employees.
All theses topics are important for an organization to become and stay innovative for it to be competitive on the world market as well as ensuring their products remain innovative to achieve a strategic advantage in the market and creates value for the organization.
Learning Objectives:
Learn and apply innovation knowledge and tactics in support of creating an innovative culture and mindset.
Key Topics:

What is innovation?

Definitions and examples
Incremental innovation versus disruptive innovation
What innovation is and is not

Key leadership roles in innovation

The impact of conforming behaviour
The impact of patterned behaviour
Why leaders can be the biggest hindrance to innovation
Strategies to address conforming and patterned behaviour

Step by Step Innovation

Market opportunities
Determine a ‘good enough’ versus breakthrough innovation
Balancing low and high-risk opportunities
Creating innovation teams

Creating an Innovative Culture

8 elements of an innovative culture
Developing strategies to support the 8 elements

Developing innovative employees

Identifying intrapreneurs
Supporting intrapreneurs
Introduction to Mentrapreneurship™

Creating an Innovation Plan Blueprint (1-day version only)

Applying all skills to specific challenges in your organization

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will gain a better understanding of the importance of continuous innovation and its impact.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Building Your Self-Esteem and Self-Confidence
2026-04-01 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Healthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, you will discover some techniques that can dramatically change how you feel about yourself.
Learning Objectives:

How to recognize their worth and that they are worthy of happiness
How to develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
How to turn negative thoughts into positive thoughts
How to handle mistakes and failures more positively
How to act more assertively
How to set goals that reflect their dreams and desires and reinforce healthy patterns

What Topics are Covered?

Self-esteem and self-confidence
Improving self-esteem
Building self-esteem
Assertiveness
Gaining confidence
The power of thought
Dealing with setbacks
Create what you want

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will learn how to build their self-esteem and self-confidence.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Leadership - The Building Blocks
2026-04-02 09:00 - 2026-04-03 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Target Audience: Executives, board members, managers, supervisors and business owners
Learning Objectives:

Examining a broad range of concepts, principles, characteristics and styles of leadership and their value and application in achieving results through people
How to add value to the organization through leadership

Course Content:

Examining the key elements of leadership
Identifying leadership competencies that achieve organizational results
Adding value to the organization through leadership
Visioning the future – then developing the team
Examining the relationship between management and leadership
Considering the role of emotional intelligence
Understanding self and personality differences
Gaining an awareness of different leadership styles
Enhancing change management skills
Understanding the three phases of transition
Building trust and respect
Empowering employees
Examining the value of effective communication skills
“The Seven Habits of Highly Effective People” (Covey)

This is a highly participative and interactive course. Several self-assessment tools will be used to assist in identifying personal leadership skills and areas for improvement. Participants will also work in teams and groups on several case studies and then come together in plenary for input, group discussion, and sharing.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at various leadership building blocks and how to apply them accordingly when moving forward.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Time Management and Priorities
2026-04-06 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Learning Objectives:

Review work habits to best use your time
Learn to master time management
Learn to work according to priorities

Course Content:

Obstacles to effective time management
My personal choice; knowing myself

My motives and my preferences
The balance in my life
My work habits
My productive periods
My relationship with time and priorities

Clarity on my work objectives

Setting goals
Save time and make sense of your time
Take advantage of productive hours
Organize your time / plan / manage your agenda

Maintain Control / Manage Priorities

Identify priority activities
Make choices / say no
Manage information mail and meetings
Responding to disruptions
Manage emergencies

Personal Action Plan

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Creating a Positive Work Environment
2026-04-08 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important for the productivity of a company but it is also important to us personally. Our emotional and physical health can be improved by working in a positive work environment. We should wake up each morning wanting to go to work – not trying to think of excuses to not go. We want to be proud of where we work and enjoy telling others about where we work. As an employee or a leader within a company you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. This BEVA course will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships.
Learning Objectives:

Recognize what a positive workplace looks like
Know and understand the key elements necessary to create and maintain a positive work environment
Understand as an employee what you can to do personally to create and maintain a positive work environment
Understand as a leader the responsibility you have to create and maintain a positive work environment
Discover what type of team player you are and how that relates to your functioning in the team
Know the importance of effective workplace relationships in creating and maintaining a positive work environment
Know and understand the importance of working as a team and guidelines to good teamwork
Discover your personal strengths and weaknesses in working cooperatively
Discover your preference for dealing with workplace conflict

What Topics are Covered?

What Does a Positive Environment Look Like?
What Can I Do?
Team Player
Effective Workplace Relationships

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will learn how to create a positive environment and its benefits.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Dealing with Difficult Situations and Challenging People
2026-04-09 09:00 - 2026-04-10 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Target Audience: General
Learning Objectives:
Unpleasant and stressful it may be, dealing with difficult situations is a challenge every service provider and employee will encounter. It is possible to respond effectively, proactively and a supportive manner when engaged in a difficult conversation or faced with a difficult situation. In this BEVA course the participant will learn how to respond in a manner that can shift an unpleasant situation into one of mutual learning and future opportunities.
Participants will be able to:

Acquire and practice skills, techniques and methods of dealing with situations and people with greater confidence
Develop abilities to listen actively and empathize
Learn self-regulation strategies to reduce stress when encountering difficult situations
Develop and enhance their self mastery to respond more effectively in difficult situations
Acquire and enhance their capacity to invite the other to communicate more effectively their concern or dissatisfaction.
Develop strategies to adapt to challenging circumstances

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at various ways to deal with difficult situations and challenging people.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Managing Stakeholders and Requirements
2026-04-14 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: Managers/Supervisors/Team Leads/Team Members
Learning Objectives:
The participant will be able to identify a stakeholder, the importance of buy-in from the stakeholders, stakeholder register, stakeholder matrix, stakeholder management and strategy.
The participant will also learn how to identify requirements and develop a document to trace deliverables back to requirements.
Methodology:
The methodology used in this one day training rests on an interactive approach where the instructor incites participants to collaborate with him. The instructor will guide and help the participants to increase their knowledge and experience in order to integrate this new material.
Course Content:
Process Groups according to the Project Life Cycle
• Initiating
• Planning
• Executing / Monitoring and Controlling
Knowledge Areas identified by the Project Management Book of Knowledge (PMBOK)
• Project Integration Management
• Project Scope Management
• Project Stakeholder Management
Project Initiation (Identification)
• Review Project Charter
• Define Stakeholder
• Identify Stakeholders
• Understand the Stakeholder Register
• Understand the Stakeholder Matrix
• Exercise – Identify the Stakeholders
• Understand the Stakeholder Management Strategy
• Exercise – Complete a Stakeholder Register and Stakeholder Management Strategy
Project Planning
• Define Requirements
• Identify the Source of Requirements
• Identify the Types of Requirements
• Requirement Process
• Show a Requirement Traceability Matrix
• Exercise – Identify, gather and monitor requirements
Project Execution/Monitoring and Controlling
• Manage Stakeholders Expectations
• Manage Stakeholder Engagement
• Control Stakeholder Engagement
Supplement Material
A participant’s manual is available for the participant to follow during the instructor’s presentation as well as exercises.
Benefits to the participants
Throughout the activities, the participants will be able to examine their current practices in project management and will be able to apply new methods which will enhance their performance.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Demystifying Project Management in Information Technology
2026-04-16 09:00 - 2026-04-17 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Audience: Managers/Supervisors/Team Leaders / Team members /IT Architects, engineers and Technicians
Learning objectives

Based on an assigned case study or an technology existing project, the learner, whether in management, administration or operations, will create a project Charter, a Work Breakdown Structure (WBS), A RACI (Responsible-Accountable-Consulted-Informed) and a communication plan to enable a project team to achieve the assigned objectives.
The expected results
The activities carried out will be used as an evaluation model to measure students’ achievement of these results. The learner will be part of a group (project team) for which he will participate in workshops to complement various project documents (objectives).
For example, the group will have a template and will create a project Charter, the Work Breakdown Structure (WBS), the RACI (Responsible-Accountable-Consulted-Informed) and the communication plan based on the assigned case study or a real project on which one of the learners works. The instructor will do everything to make sure that he / she understands the work and answers questions..
The duration of the course is two days.
Methodology:
The methodology used in this two-day training is based on an interactive approach where the instructor encourages participants to collaborate with them. The instructor will guide and assist participants in increasing their knowledge and experience to integrate this new material into their work environment.
This course will cover:

Waterfall Technology Projects
Agile technology Projects
Hybrid Technology Projects
Some Artificial Intelligence

Course Content:

Process Groups According to the Project Life Cycle
Initiating
Planning
Executing
Monitoring and Controlling
Closing
Knowledge Areas
Ten knowledge areas identified by the Project Management Book of Knowledge (PMBOK®)
Project Initiating (Identification)
Identify a problem or requirement
Identify stakeholders
Identify and analyze options and solutions
Recommend a project
Create a project brief (project charter)

Project Planning

MS Project
Work Breakdown Structure (WBS)
Sequence Activities
Effort / duration
Develop a network diagram
Critical Path – network analysis
Plan a project – Gantt Chart
Compress the duration
Estimate costs
Develop a communication plan
Develop the risk management strategy

Executing / Monitoring and Controlling project

Execute a project
Monitor and control a construction project
Integrated change report
Work progress and performance report

Project closing

Develop lessons learned
Project closing report

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.

Benefits to the participants

Throughout the activities, learners will be able to review their current project management practices and apply new processes, tools and techniques to demystify project management in information technology.

Course Evaluation

A course evaluation will be completed by the learners once the course is finished.

Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Entrepreneurship
2026-04-20 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 Day
Target Audience: General
Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop.
Let our BEVA Entrepreneurship course help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.
Course Objectives:

Understand how to start a business
Develop a business plan
Get financing for your business
Hire and train employees
Run your business
Grow your business

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will learn every steps of starting a business, financing the business, hire people and grow the business.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Effective Presentations and Meetings
2026-04-20 09:00 - 2026-04-21 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Target Audience: General
Learning Objectives:
This BEVA course is ideal for those who fear making presentations and speaking up in meetings. In a safe, encouraging environment, we will tackle the butterflies that play havoc with your self-confidence and career success.
Learn how to make powerful presentations and get your point across in meetings.
Course Content:

Overcoming public speaking nerves
Increase confidence
Connect with your audience
Rhetorical triangle
Handle challenging participants
Visual aids
Impromptu speaking skills
Presentation do’s and don’ts
Effectively get your point across in meetings
Practical opportunities

This is a highly interactive and participative workshop. Several self-evaluation tools will be used to assist in the learning process. Participants will also work in teams and groups on several change management exercises and then come together in plenary for group discussion, sharing and learning.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at different ways to have effective presentations and meetings
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Project Management Fundamentals
2026-04-23 09:00 - 2026-04-24 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Duration: 2 days
Audience: Managers/Supervisors/Team Leads/Team Members/Operations
Learning Objectives
Given an assigned case study, or working on an existing project, the learner whether in management, administrative or operations will create a project charter, a WBS, RACI chart and, communications plan to allow a project team to accomplish project objectives.
Expected Outcomes
Performed-Based activities will be used as the type of assessment to measure the student achievement of those outcomes. The learner will be part of a group (project team) for which they will participate in workshops to complete various project documentations (objectives).
As an example the group will have a template and create a project charter (WBS, RACI chart and communications plan) based on the assigned case study or a real project that one of the learners is working on. The instructor will go around ensuring they understand the work to be done as well to answer questions.
Methodology:
The methodology used in this two day training rests on an interactive approach where the instructor incites participants to collaborate with him. The instructor will guide and help the participants to increase their knowledge and experience in order to integrate this new material into their working environment.
This approach will cover:
Process Groups according to the Project Life Cycle

Initiating
Planning
Executing
Monitoring and Controlling
Closing

The Organization and the Projects

Vision, Mission and Strategic Plan

Project Initiating (Identification)

Create a project charter (project brief)
Identify Stakeholders

Project Planning

Work Breakdown Structure (WBS)
Sequence Activities
Effort / Duration
Develop a Network Diagram
Critical Path – Network Analysis
Schedule a Project – Gantt Chart
Schedule Compression
Estimate Costs
Quality
RACI Chart
Communication
Risk Management
Procurement

Project Execution/Control

Executing a Project
Monitoring and Controlling a Project

Project Closure

Lessons Learned
Deliver the Product
Project Closure Report

Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation as well as a case study.
Benefits to the participants
Throughout the activities, the learners will be able to examine their current practices in project management and will be able to apply new methods which will enhance their work performance.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Creative Thinking and Innovation
2026-04-27 09:00 - 2026-04-28 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Target Audience: General
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done.
While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this BEVA two-day workshop is all about.
Learning Objectives:
This workshop will help participants how to:

Identify the difference between creativity and innovation
Recognize their own creativity
Build their own creative environment
Explain the importance of creativity and innovation in business
Apply problem-solving steps and tools
Use individual and group techniques to help generate creative ideas
Implement creative ideas

Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
What is Creativity and Innovation?
To begin, participants will define creativity and innovation. They will also explore their creative potential.
Individual Creativity
In this session, participants will look at how to increase their individual creativity.
Get Creative
Next, participants will review their pre-assignment and reflect on their own creative and innovative abilities.
Developing the Right Environment for Creativity
This session will give participants some ideas for building their own creative environment.
Creativity and Innovation in Business
This session will show participants how creativity and innovation can have tangible business results.
Where Does Creativity Fit into the Problem Solving Process?
Next, participants will learn about a traditional problem solving model and a creative problem solving model.
Defining the Problem
In this session, participants will learn some ways to define a problem, a crucial first step before problem solving can begin.
Creative Techniques
Day Two of the workshop will begin at an in-depth look at some creative thinking techniques. Topics will include the RAP model, shoe swap, mind mapping, metaphors and analogies, situation/solution reversal, and using objects to inspire ideas.
Encouraging Creativity In A Team
The afternoon of Day Two will focus on team creativity techniques, including brainstorming, role storming, brainwriting, the stepladder technique, and the slip writing technique.
Putting It All Together
To cap off the workshop, participants will complete a problem solving case study.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will gain a better understanding of creative thinking and how innovation plays an important role in business survival and/or growth.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

How to Become a Leader with Integrity
2026-04-29 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Leading with integrity creates a powerful opportunity to support employees, to build a positive company culture and to achieve meaningful long-term growth. Integrity always lies on a foundation of honest, transformational leadership, trust and authenticity. Leaders who can lead with integrity, and communicate that vision with confidence and charisma, will transform profits, performance and longevity for their company and their team.
Learning Objectives:

How to understand why integrity makes a powerful, lasting impact
How to recognize and use the four ‘I’s of transformational leadership
How to practice better self-leadership
How to measure and develop their authenticity and transformational leadership
How to develop charismatic behaviors and improve their skills of persuasion
How to learn how to transform others

What Topics are Covered?

Deep impact
Self-leadership
The ripple effect
Transformational leadership
Mission to Mars
Charisma; inspire and motivate
The art of persuasion
One-on-ones: transforming others

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners gain a better understanding of why integrity is important when being a leader.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Demystifying Project Management in Construction
2026-04-30 09:00 - 2026-05-01 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Audience: Managers/Supervisors/Team Leaders / Team members /Employees involved in construction industry.
Learning objectives
Based on an assigned case study or an existing project, the learner, whether in management, administration or operations, will create a project Charter, a Work Breakdown Structure (WBS), A RACI (Responsible-Accountable-Consulted-Informed) and a communication plan to enable a project team to achieve the assigned objectives.
The expected results
The activities carried out will be used as an evaluation model to measure students’ achievement of these results. The learner will be part of a group (project team) for which he will participate in workshops to complement various project documents (objectives).
For example, the group will have a template and will create a project Charter, the Work Breakdown Structure (WBS), the RACI (Responsible-Accountable-Consulted-Informed) and the communication plan based on the assigned case study or a real project on which one of the learners works. The instructor will do everything to make sure that he / she understands the work and answers questions..
The duration of the course is two days.
Methodology:
The methodology used in this two-day training is based on an interactive approach where the instructor encourages participants to collaborate with them. The instructor will guide and assist participants in increasing their knowledge and experience to integrate this new material into their work environment.
Different types of construction contracts: best practices.
This course will cover:
• Construction
– Overview of the Construction Industry in Canada
– Socio-economic impact of construction
• Process group following the project life cycle.
– Initiation
– Planning
– Executing
– Monitoring and controlling
– Closing
• Knowledge Areas
Ten knowledge areas identified by “The Guide to the Project Management body of Knowledge (PMBOK® Fifth Edition) will be covered.
• Leadership and communication in Project Management
– Difference between Management and Leadership
– Importance of Communication in Project Management
• Regulations
– National Building Code Summary-Code 205
– Types of de Regulation in Canada
– Building Construction Standards in Canada: Materials, Equipment, Health & Safety, Environment
– LEED Certification
• Different types of Construction Projects
– Residential
– Commercial
– Industrial
• Key stakeholders in construction project
– The contracting authority
– Prime contractor
– Subcontracting
• Procurement strategy
– Contract by agreement (sole source)
– Limited consultation
– Invitation to tender
• Different types of construction contract:
– Lump sum contract
– Fixed cost contract
– Cost reimbursement contract
– Unit price contract
• Project initiation (Identification)
– Create project charter (project summary) for a construction project
– Identify Stakeholders
– Refer to the documents of the construction project (drawings, plans, blue prints) as a case study
• Project Planning
– MS Project
– ITM Platform
– Work Breakdown Structure (WBS)
– Sequence Activities
– Efforts / Duration
– Develop a Network Diagram
– Critical Path – Network Analysis
– Plan a project – Gantt Chart
– Compress the duration
– Estimate Costs
– Develop a communication plan
– Develop the risk management strategy
• Executing / Monitoring and Controlling project
– Execute a project
– Monitor et control a construction project
– Integrated change report
– Work progress and performance report
• Project closing
– Develop lessons learning
– Closing project report
Course evaluation
An evaluation of the course will be made by the learners once the course is completed.
Supplementary Material
A student manual is available for the learner to follow both during the instructor presentation and in the case study.
Benefits for participants
Throughout the activities, learners will be able to review their current project management practices and apply new methods that will improve their professional performance.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Time/Stress Management for Professionals
2026-05-04 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Learning Objectives:
This BEVA course will provide participants with: an understanding of stress; its physiological and psychological aspects; ways to identify the sources of stress; basis for better managing stress and fundamentals of priority setting and workload planning and use of various techniques.
Course Content:

Develop a plan of action
To better manage stress in their lives
Apply time management principles
Use delegation techniques

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at ways to understand and manage stress as well to prioritize their workload.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
A BEVA® certificate of attendance will be provided once the participant completes the course.

Strategic Thinking and Planning
2026-05-06 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: Executives, board members, managers, supervisors and business owners
Discover the importance of strategic thinking and planning for your organization to be sustainable and for most to excel in the marketplace.
Learning Objectives:
To develop, strengthen and encourage strategic thinking and understand factors that build strategic alliances and partnerships:

Know why a strategic plan is necessary.
Learn the key steps in leading a strategic plan preparation.
Understand how and why to use expert resource (internal and external).
Understand the importance of individual and team effort in strategic planning
Learn how to set realistic, achievable goals in building a strategic plan.
Develop performance indicators.
Apply Results-Based Management (RBM) in monitoring performance.

Course Content:

Develop vision, mission, strategic objectives
Conduct SWOT Analysis: Strength, Weaknesses, Opportunities and Threats
Conduct Stakeholder Analysis (internal, external)
Identify strategic issues and strategies
Determine current objectives
Understand Results-Based Management (RBM) concept and apply performance measurement.

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at different elements to enhance their skills in strategic thinking and planning.
Course Evaluation
A course evaluation will be completed by the participants once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Developing a Training Needs Analysis
2026-05-08 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
The right training at the right time can make a huge difference in the productivity and profitability of your organization. Whether you are scanning your workplace for opportunities to make things better and training is the answer, or a client asks you to come into their organization and do an assessment, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon. This BEVA one-day course will help you to gather the information, assess the data, and present your suggestions for training or non-training solutions.
Learning Objectives:

Understand the value of creating a training needs analysis
Apply the ICE method to assess the situation and build a training needs analysis
Create a simple yet thorough training needs analysis for their organization or client

What Topics are Covered?

A Closer Look at the Training Needs Analysis
Collecting Data
Diving Deeper Into the Data
Creating the Report
Taking Action

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
The learners will gain a better understanding of a training analysis in order to plan for their employee or client training.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Time/Stress Management for Professionals
2026-05-14 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually with a BEVA instructor online.
Course Length: 1 Day
Target Audience: General
Learning Objectives:
Provide participants with: an understanding of stress; its physiological and psychological aspects; ways to identify the sources of stress; basis for better managing stress and fundamentals of priority setting and workload planning and use of various techniques.
Course Content:

Develop a plan of action
To better manage stress in their lives
Apply time management principles
Use delegation techniques

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at ways to understand and manage stress as well to prioritize their workload.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Coaching and Mentoring
2026-05-15 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The BEVA Coaching And Mentoring course, focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
Course Objectives:

Define coaching, mentoring and the GROW model.
Identify and set appropriate goals using the SMART technique of goal setting.
Identify the steps necessary in defining the current state or reality of your employee’s situation.
Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
Identify the benefits of building and fostering trust with your employee.
Identify the steps in giving effective feedback while maintaining trust.
Identify and overcoming common obstacles.
Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
Identify the difference between mentoring and coaching.

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at the importance of coaching and mentoring employees..
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Leading Diverse Teams
2026-05-19 09:00
Leading Diverse Teams – LEAD220
Learn in a classroom environment with your peers, face to face or virtual with an instructor online.
Course Length: 1 day
Target Audience: General
Course Overview:
This interactive course equips leaders and managers with the knowledge, skills, and tools to effectively lead diverse teams. Participants will explore concepts of diversity, equity, inclusion, unconscious bias, and inclusive leadership practices to create high-performing, psychologically safe teams.
Learning Objectives:

By the end of this 6-hour session, participants will be able to:

Explain core DEI concepts
Clearly define diversity, equity, and inclusion, distinguish among them, and describe how each one influences team culture, engagement, and results.
Identify the benefits and challenges of diverse teams
Recognize how diversity strengthens innovation and decision quality, while also naming common friction points that can emerge if inclusion is weak.
Recognize unconscious bias in leadership decisions
Spot typical bias patterns in hiring, delegation, communication, performance evaluation, and day-to-day interactions, and describe their impact on fairness and trust.
Apply practical strategies to reduce bias
Use at least three evidence-informed techniques (e.g., structured decision tools, perspective-checking, bias interrupters) to make more equitable leadership choices.
Demonstrate inclusive leadership behaviors
Practice communication and leadership approaches that promote belonging, respect, and accountability across differences (e.g., inclusive meetings, equitable feedback, shared voice).
Build psychological safety within their teams
Implement specific leader actions that increase openness, learning, and candor, and reduce fear of speaking up.
Respond constructively to tension or conflict across differences
Use a simple dialogue or conflict-navigation framework to address misunderstandings, micro-exclusions, or value clashes without escalating harm.
Create a personal inclusion action plan
Draft a realistic 30–60 day plan with 2–3 commitments to strengthen inclusion, equity, and team performance in their own workplace.

Course Content:

Module 1: Introduction & Setting the Stage (30 minutes)

Welcome, objectives, and agenda overview
Importance of diversity and inclusion in today’s workplace
Benefits and challenges of leading diverse teams
Participant introductions and initial reflections (icebreaker activity)

Module 2: Understanding Diversity, Equity, and Inclusion (45 minutes)

Definitions: Diversity vs. Equity vs. Inclusion
Exploring dimensions of diversity (visible and invisible)
The business case and ethical imperative for DEI
Group discussion: Sharing experiences with diversity in teams

Module 3: Self-Awareness & Unconscious Bias (60 minutes)

What is unconscious bias and how it affects leadership?
Identifying personal biases through self-assessments and reflection
Impact of bias on team dynamics and decision-making
Strategies to mitigate bias in everyday leadership
Breakout activity: Bias recognition scenarios and group discussion

Module 4: Building Psychological Safety & Inclusive Communication (60 minutes)

Concept of psychological safety and its importance for diverse teams
Communication styles and adapting to diverse perspectives
Active listening, empathy, and giving inclusive feedback
Role-playing exercises: Practicing inclusive conversations

Module 5: Inclusive Decision-Making & Conflict Management (45 minutes)

Inclusive decision-making frameworks
Recognizing and addressing bias in hiring, promotions, and team decisions
Strategies for managing conflicts constructively in diverse teams
Case study: Analyzing a team conflict scenario

Module 6: Leading Inclusive Teams & Allyship (45 minutes)

Characteristics of inclusive leaders
Building trust and fostering belonging
The role of allyship: Supporting marginalized voices
Interactive activity: Developing allyship action plans

Module 7: Action Planning & Sustaining Change (45 minutes)

Recap of key learnings
Developing personalized action plans for leading diverse teams
Tools and resources for continuous learning and accountability
Group sharing of action plans and commitment pledges

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will gain a better understanding of how to lead a diverse team and the importance for the team to be unified to achieve the same goal.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.

Interview Techniques
2026-05-22 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment, virtually, with a BEVA instructor online.
Course Length: 1 Day
Target Audience: General
Learning Objectives:
This workshop will enable participants to become comfortable with the interview process by learning how to: prepare for the interview; determine the interviewer’s agenda; answer questions effectively; overcome objections; plan what to do after the interview; evaluate the interview.
Course Content:

Interview preparation: self-assessment; experience and accomplishments; introductory statement
Interview planning – research
Types of interviews
Examples of interview questions and how to answer them effectively
The “difficult” interview questions
Ending the interview and planning what to do after the interview

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will be able to examine their current situation and build confidence to go face to face with the interviewer.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.

Career Planning and Goal Settings
2026-05-25 09:00 - 2026-05-26 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Target Audience: General
Learning Objectives:

Enable the participants to set realistic and achievable career goals.
Direct participants in setting up action plans to achieve their career objectives.
Have participants assess their careers to date by identifying their preferences, skills, aptitudes, interests, abilities and traits.

Course Content:

Self-assessment – fitting work skills to work preferences
Patterns and trends in each participant’s education, training and employment history
Aptitudes, interests and preferences
Current and ideal balance among work, family, social, recreational and intellectual activities-quality of life
Aspects of their training and employment that are sources of satisfaction and
dissatisfaction
Limits on their career progress arising from lack of training, skills and experience
Characteristics of their ideal jobs (Roles)
Review of current availability and trends for jobs by occupational groups
Review trends in availability of work through counselling, placement and recruiting firms
Review of institutions providing training, their course offerings, fees and entrance
requirements
Examine the merits and limitations of full time, part time and casual training
Examine the process of registration for training
Mentoring – how one finds and develops a mentoring relationship
Distinguish among and understand the interdependence of long and short term career goals; financial and income security goals; training and development goals; and quality of life
Prepare an action plan consistent with one’s needs and constraints
Identify specific objectives and time frames; commit one’s self to implement the plan
Manage implementation of the plan
Review and evaluate results

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will be able to examine their current situation and apply new practices to establish and set career goals.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Entrepreneurship
2026-05-27 09:00 - 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually with a BEVA instructor online.
Course Length: 1 Day
Target Audience: General
Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop.
Let our BEVA Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop..
Course Objectives:

Understand how to start a business
Develop a business plan
Get financing for your business
Hire and train employees
Run your business
Grow your business

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will learn every steps of starting a business, financing the business, hire people and grow the business.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Business Writing Skills
2026-05-28 09:00 - 2026-05-29 16:00 | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 2 days
Target Audience: General
Goal:
To develop participant skills and capacity to write concise, clear and context appropriate communications that achieve their intended purpose and desired impact.
Learning Objectives:
This BEVA course focuses on training the participant to write effective written communication for a wide variety of applications. The participants will:
Learn the elements and structure of an effective written communication.

Understand the importance of planning a written communication and how apply a simple planning framework to ensure it is appropriate for the purpose, context and audience for which the report is created.
Review basic writing and formatting skills for readability and professionalism.
Consider the tone and formality of different written communications
Explore different kinds of written communications used by participants and specific requirements.
Practice developing a written communication for feedback.
Have the opportunity to network with and learn from other professionals.

Course Content:
This is a highly participatory and interactive course which addresses the following and more through content presentation, structured exercises, small and large group discussion and constructive feedback.
1. Business Writing Foundations
1. Understand Context and Goals of the Participants.
2. Sharing Experiences – Successes and challenges with business writing
3. Why it is important to develop effective business writing skills.
4. Common elements and structure of written communication.
5. Distinctions between formal and informal written communications – mood, formality.
6. Tips for effective writing
7. Formatting and readability of written communication
2. Plan Your Communication
1. Introduction to a holistic planning framework for business writing.
a) Determine the purpose
b) Identify the “sponsor” and the expectations and conditions of satisfaction (e.g. timelines, length, style)
c) Clarify the intended outcome or impact of the communication
d) Identify the audience and how to create value for the audience
e) Identify data sources and location.
f) Create an outline for your communication
g) Collect, analyze and organize the data
h) Write the document
i) Edit, edit, edit
j) Format and structure
2. Application of the framework to a real-life report writing scenario.
3. Writing for Specific Purposes (the content of this section will be customized to the participants goals and contexts and the request of the sponsor).
1. Review distinctions and different expectations for correspondence
a) Letters
b) Memos
c) Emails
d) Other kinds of written communication relevant to the participants
2. Review distinctions and different expectations for a variety of common reports that may include:
a) Informal Reports
(i.) Briefing notes
b) Formal reports
(i.) Technical Reports
(ii.) Scientific Reports
(iii.) Project Summary Reports
(iv.) Research Reports
(v.) Informational Reports
(vi.) Business Reports
(vii.) Analytical reports
(viii.) Recommendation reports
4. Practice
1. Work on a written for which they would like co-learners to provide feedback
2. Remaining questions about business writing.
3. Course evaluation.
Participants are requested to bring 3 or 4 copies of emails or memos that they have created and one longer formal or informal report.
Individuals will be invited to work on actual reports that they need or are preparing or bring draft reports for feedback.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.
