BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//BEVA Global Management - ECPv6.15.17//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://bevaglobal.com
X-WR-CALDESC:Events for BEVA Global Management
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260305T090000
DTEND;TZID=America/Toronto:20260305T160000
DTSTAMP:20260506T094243
CREATED:20250419T165330Z
LAST-MODIFIED:20260202T193001Z
UID:38093-1772701200-1772726400@bevaglobal.com
SUMMARY:An Effective Approach to Resolving Conflict
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: Team members\, team leaders\, managers or anyone who is often in contact with people. \nLearning Objectives:\nWorking within a team environment can have its advantages and disadvantages. Teams have been shown to produce far more than a single individual. The synergy and creativity that can be developed within a high performing team can be amazing. However\, along with working closely with others comes the challenge of working and communicating effectively. \nEmotional intelligence has been shown to be the single most important factor in an individual’s success. How well you do is largely dependent on how well you communicate\, listen and interact with others. Similarly\, group emotional intelligence (the collective emotional intelligence within a group) has been linked to how productive and effective a team will be. \nIn any work environment\, there is bound to be conflict. How well an individual or group handles this conflict will determine whether this conflict will propel you forward to uncharted territory or send you spinning downward in a destructive spiral. \nCourse Content:\no         Understand perceptual differences \no         Evaluate your own listening skills \no         Determine your most preferred method for communication and conflict resolution \no         Understand the importance of rapport building \no         Learn to recognize and avoid the most common causes of conflict \no         Discover methods and tools for dealing with conflict within a group scenario \no         Practice using the five-step process for resolving conflict \no         Develop an action plan for developing your communication and conflict            resolution skills \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at different elements to resolve or minimize conflict. \nCourse Evaluation \nA course evaluation will be completed by the participants once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/an-effective-approach-to-resolving-conflict/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
END:VCALENDAR