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DTSTART;TZID=America/Toronto:20260409T090000
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UID:37829-1775725200-1775836800@bevaglobal.com
SUMMARY:Motivating Your Employees in a Commercial Business - Role Playing for Business Managers
DESCRIPTION:Target Audience: Commercial business clients\, including managers\, team leaders\, and HR professionals. \nCourse Duration: 12 hours containing 6 modules (approximately 1 hour each\, plus role-playing scenarios and assessments) \nDelivery Mode: Online Learning Management System (LMS) with ChatGPT-powered role-playing scenarios. \nCourse Overview: This 12-hour online course is instructor-led and structured to provide a balanced mix of individual practice and group discussion. You will be part of a small cohort of 6-8 students\, allowing for personalized attention and an engaging learning environment. \nWelcome to the BEVA “Motivating Your Employees in a Commercial Business” course\, designed to equip leaders and managers with the essential skills and strategies needed to inspire and maintain high levels of motivation within their teams. \nIn today’s competitive business environment\, understanding how to keep employees engaged\, motivated\, and satisfied is key to driving performance and achieving long-term success. This course will take you on a practical journey through the principles of employee motivation\, focusing on both the psychological factors and real-world practices that influence it. \nThrough six interactive modules\, you will: \n\nExplore the science and theories behind motivation.\nUnderstand how your leadership style directly impacts your team’s morale.\nLearn to foster a work environment where motivation thrives naturally.\nTailor motivation techniques to fit the unique needs of your employees.\nIdentify and address signs of demotivation before they affect performance.\nDevelop long-term strategies that sustain motivation and prevent burnout.\n\nThe course leverages realistic role-playing scenarios set in The Great Motivator Co.\, a fictional company that mirrors the challenges faced in today’s workplaces. You’ll engage in hands-on exercises\, decision-making activities\, and personalized reflections\, all designed to deepen your understanding of motivational dynamics and enhance your ability to lead effectively. \nBy the end of this course\, you will be equipped with actionable strategies to boost motivation within your team\, driving higher engagement\, productivity\, and satisfaction across your organization. \nLet’s get started on this exciting journey towards becoming a master motivator! \nWhat to Expect: \n\nInteractive Learning: The course is built around real-world scenarios that you will tackle individually. These scenarios are designed to reflect common conflict situations in a business setting\, allowing you to apply conflict resolution strategies in a practical context.\nGroup Discussions: After each scenario\, we will reconvene as a class to discuss your experiences\, insights\, and solutions. The instructor will guide these discussions\, highlighting key learning points and offering expert feedback to deepen your understanding.\nInstructor Emphasis: The instructor will emphasize critical learning points after each scenario\, ensuring that you grasp the essential concepts and techniques for resolving conflicts effectively.\nPerformance Test: At the conclusion of the course\, you will undergo a performance test where you will be presented with a series of scenarios to resolve. Your performance will be scored\, and you will receive a grade based on your ability to apply the skills learned during the course.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nModule 1: Understanding Motivation\nObjective: Explore what motivates employees and the science behind motivation in the workplace. \n\nIntroduction to Employee Motivation\n\nDefining motivation and its impact on productivity.\nTheories of motivation (Maslow’s Hierarchy\, Herzberg’s Two-Factor Theory\, etc.).\n\n\nRole-Play Scenario: Motivational Baseline\n\nScenario: Meet the employees of The Great Motivator Co. and identify their individual motivators through one-on-one discussions.\nDebrief: How different people are driven by different factors.\n\n\nPractical Exercise: Identify motivators in your own team.\n\n\nModule 2: Motivating Through Effective Leadership\nObjective: Understand how leadership styles influence motivation. \n\nTypes of Leadership and Their Impact on Motivation\n\nAutocratic vs. Democratic leadership and their effects on morale.\nHow transformational leadership inspires and motivates.\n\n\nRole-Play Scenario: Leading with Purpose\n\nScenario: The manager of The Great Motivator Co. must adjust their leadership style to motivate a disengaged team.\nDebrief: Analyze the impact of the manager’s actions on employee engagement.\n\n\nPractical Exercise: Reflect on your leadership style.\n\n\nModule 3: Creating a Motivating Environment\nObjective: Learn to foster a workplace culture that naturally motivates employees. \n\nBuilding a Positive and Supportive Culture\n\nEncouraging teamwork\, recognition\, and autonomy.\nThe role of work-life balance in sustaining motivation.\n\n\nRole-Play Scenario: Building a Culture of Motivation\n\nScenario: Create and implement a team-building initiative at The Great Motivator Co. to improve workplace morale.\nDebrief: Discuss the effectiveness of culture-driven initiatives.\n\n\nPractical Exercise: Identify cultural shifts to enhance motivation.\n\n\nModule 4: Personalizing Motivation Techniques\nObjective: Tailor motivational techniques to the individual needs of your employees. \n\nAdapting Strategies to Individuals\n\nHow to identify intrinsic vs. extrinsic motivators.\nThe power of recognition\, rewards\, and career development.\n\n\nRole-Play Scenario: Personalizing Incentives\n\nScenario: Tailor motivational incentives for different employees at The Great Motivator Co. based on their unique needs and preferences.\nDebrief: Evaluate the effectiveness of personalized approaches.\n\n\nPractical Exercise: Develop a personalized incentive plan for your team.\n\n\nModule 5: Overcoming Demotivation\nObjective: Address factors that demotivate employees and implement strategies to overcome them. \n\nIdentifying the Signs of Demotivation\n\nSpotting early warning signs of burnout\, disengagement\, and frustration.\nStrategies to re-engage demotivated employees.\n\n\nRole-Play Scenario: Confronting Demotivation\n\nScenario: An employee at The Great Motivator Co. is showing signs of demotivation. As their manager\, develop and implement a plan to re-engage them.\nDebrief: Share insights on how to reverse demotivation.\n\n\nPractical Exercise: Create a plan to re-motivate a demotivated employee in your real-life scenario.\n\n\nModule 6: Sustaining Long-Term Motivation\nObjective: Learn how to maintain motivation over time and prevent burnout. \n\nSustaining Motivation in the Long Run\n\nContinuous feedback and goal-setting as tools to maintain motivation.\nAvoiding burnout by balancing workload and recognition.\n\n\nRole-Play Scenario: Sustaining Success\n\nScenario: Implement a long-term motivational strategy at The Great Motivator Co. that includes goal-setting\, recognition\, and career development.\nDebrief: Discuss how continuous motivation efforts can prevent burnout.\n\n\nPractical Exercise: Design a long-term motivational strategy for your own team.\n\n\nCourse Wrap-Up and Reflection\n\nFinal Reflections and Takeaways\n\nShare insights and key learnings from the course.\nGroup discussion on how participants will apply the strategies in their workplaces.\n\n\n\n\n  \n\n\n\n\n\n\n\n\n\n\n\n\n\nConclusion\n\nPerformance Test: Participants will engage in a final scenario that incorporates elements from all modules\, allowing them to demonstrate their mastery of customer service principles.\n\n\nThis outline balances theory with practical\, immersive learning through role-playing\, making it highly interactive and relevant for real-world application. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/motivating-your-employees-in-a-commercial-business-role-playing/
LOCATION:Online Instructor Led
CATEGORIES:Role Playing Courses for Business Managers using LMS and AI-ChatGPT
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
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