BEVA Global Management

Self Leadership
2025-12-19 09:00 - 16:00 (America/Toronto) | Online Instructor Led
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 Day
Target Audience: General
As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.
With our BEVA® “Self-Leadership” course, the participants will discover the specifics of how to be a better leader for themselves and for others. The participants will be able to guide themselves in positives ways, which equals success!
.Course Objectives:

Understand what self-leadership is
Motivate yourself
Set goals
Reward yourself when positive things happen
Think positively

This is a highly interactive and participative course.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will understand what self leadership is and its rewards when thinking positive.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Dealing with Stress
2025-12-18 09:00 - 16:00
Learn in a classroom environment with your peers, virtually with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Learning Objectives:
Develop greater self-awareness and personal stress management abilities by: clarifying the personal meaning of stress; identifying personal sources of stress; becoming aware of personal coping strategies; developing new coping strategies; and developing a personal action plan. Explore the patterns and barriers that keep us from adapting to change. Move from being overwhelmed to being in charge, and establishing balance in our lives by using strengths and finding ways to enhance them.
Course Content:

Definition of stress
Source of stress
Personal coping strategies to minimize stress
Developing new coping strategies
Creating a personal action plan

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at various ways to deal with stress.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.

Developing a Training Needs Analysis
2025-12-18 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
The right training at the right time can make a huge difference in the productivity and profitability of your organization. Whether you are scanning your workplace for opportunities to make things better and training is the answer, or a client asks you to come into their organization and do an assessment, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon. This BEVA one-day course will help you to gather the information, assess the data, and present your suggestions for training or non-training solutions.
Learning Objectives:

Understand the value of creating a training needs analysis
Apply the ICE method to assess the situation and build a training needs analysis
Create a simple yet thorough training needs analysis for their organization or client

What Topics are Covered?

A Closer Look at the Training Needs Analysis
Collecting Data
Diving Deeper Into the Data
Creating the Report
Taking Action

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
The learners will gain a better understanding of a training analysis in order to plan for their employee or client training.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Emotional Intelligence (EQ) in the Workplace
2025-12-17 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length:1 Day
Target Audience: General
Learning Objectives:
To understand and explore the concept of emotional intelligence; to develop and enhance my ability to monitor my own and others’ feelings and emotions, to discriminate among them, and to use this information to guide my thinking and action, particularly as we live through change.
Course Content:
o Understanding change and its impact on relationships
o Fundamental competencies in partnership building and working with others
o A review of the key role emotional intelligence that plays in relationships
o Understanding personality differences and behaviors in self and others using MBTI
o The role of attitude
o Steps to managing anger
o Examining the key barriers to meaningful and sustained relationships
o Review of the seven basic elements that characterize most conflicts
o Dealing effectively with criticism
o Moving Forward
This is a highly participative workshop. Near the end of the workshop each participant will deliver a short impromptu speech and have it critiqued. Several self-assessment tools will be introduced to assist in the learning process and for future evaluations.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will be able to look at various topics regarding emotional intelligence and its importance at the workplace.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Strategic Thinking and Planning
2025-12-17 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: Executives, board members, managers, supervisors and business owners
Discover the importance of strategic thinking and planning for your organization to be sustainable and for most to excel in the marketplace.
Learning Objectives:
To develop, strengthen and encourage strategic thinking and understand factors that build strategic alliances and partnerships:

Know why a strategic plan is necessary.
Learn the key steps in leading a strategic plan preparation.
Understand how and why to use expert resource (internal and external).
Understand the importance of individual and team effort in strategic planning
Learn how to set realistic, achievable goals in building a strategic plan.
Develop performance indicators.
Apply Results-Based Management (RBM) in monitoring performance.

Course Content:

Develop vision, mission, strategic objectives
Conduct SWOT Analysis: Strength, Weaknesses, Opportunities and Threats
Conduct Stakeholder Analysis (internal, external)
Identify strategic issues and strategies
Determine current objectives
Understand Results-Based Management (RBM) concept and apply performance measurement.

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at different elements to enhance their skills in strategic thinking and planning.
Course Evaluation
A course evaluation will be completed by the participants once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Excel 365 Level 1 - Beginners
2025-12-16 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
In this BEVA Excel course, the participant will cover various functionalities that they will be able to apply in their work environment.
Course Content:
Create, Open and Save Workbooks
• What is Excel?
• Create a New Blank Workbook
• Create a Workbook From a Template
• Open Excel Files
• Get Help
• Save Workbooks
• Navigate a Workbook
Explore the User Interface
• Backstage View*
• Ribbon Overview
• Mini Toolbar
• Status Bar
• Shortcut Key Tips
• Contextual Tabs
Work with Data
• Enter, Edit and Delete Data
• Data Selection Methods
• Use Autofill and Autocomplete
• Cut, Copy, Paste and Paste Special
• Resize Columns and Rows
• Insert and Delete Columns, Rows, Cells
• Use Undo, Redo and Repeat
• Spellcheck and AutoCorrect
• Use Find, Replace and Go To
• Use Basic Functions
• Use SmartTags and Options Buttons
• Add, Edit, and Remove Comments
Format A Workbook
• Format Using the Home Ribbon
• Format Using the Mini-Toolbar
• Format Using Dialog Boxes
• Use and Modify Conditional Formatting
• Use the Format Painter
• Create and Modify Styles
• Add, Name, Move, Delete and Colour Sheets
Charts
• Create and Format a Chart
• Modify Chart Layout and Structure
• Change Chart Types, Options, Location and
• Data Source
• Save a Chart as a Template
Printing and Viewing A Workbook
• Use the View Ribbon
• Split and Freeze
• Manage Multiple Windows
• Use Page Layout, Print Preview and Basic
• Print Options
• Add Headers and Footers
Customize
• Customize the Quick Access Toolbar
• Show/Hide the Ribbon
Benefits to the participants
Throughout the activities, the participants will learn the importance of using spreadsheets, various basic Excel functionalities and how they can be applied in their work environment.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Time/Stress Management for Professionals
2025-12-16 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Learning Objectives:
This BEVA course will provide participants with: an understanding of stress; its physiological and psychological aspects; ways to identify the sources of stress; basis for better managing stress and fundamentals of priority setting and workload planning and use of various techniques.
Course Content:

Develop a plan of action
To better manage stress in their lives
Apply time management principles
Use delegation techniques

Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at ways to understand and manage stress as well to prioritize their workload.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
A BEVA® certificate of attendance will be provided once the participant completes the course.

Critical Thinking
2025-12-15 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.
Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment. This BEVA workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.
Course Objectives:

Understand the components of critical thinking
Utilize non-linear thinking
Use logical thinking
Recognize what it means to be a critical thinker
Evaluate information using critical thinking skills
Identify the benefits of critical thinking
Revise perspective, when necessary
Comprehend problem solving abilities

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at various ways to perform critical thinking and its importance.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.

Customer Services
2025-12-15 09:00 - 16:00
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.
The BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
Course Objectives:

State what customer service means in relation to all your customers, both internal and external
Recognize how your attitude affects customer service
Identify your customers’ needs
Use outstanding customer service to generate return business
Build good will through in-person customer service
Provide outstanding customer service over the phone
Connect with customers through online tools
Deal with difficult customers

This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will know the importance of customer services and its importance to the organization or business.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.
