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DTSTART;TZID=America/Toronto:20260326T133000
DTEND;TZID=America/Toronto:20260521T150000
DTSTAMP:20260416T002745
CREATED:20260201T210540Z
LAST-MODIFIED:20260318T231330Z
UID:38810-1774531800-1779375600@bevaglobal.com
SUMMARY:Essentials of Government Transformation Management
DESCRIPTION:The Essentials of Government Transformation Management is a one-of-a-kind course designed to equip public servants and government consultants with the skills and confidence for improving performance in complex public-sector environments. \nThis is the only course that integrates 1) management consulting / business analysis\, 3) project management\, and 4) people change management into a single\, coherent transformation framework & cohort\, specifically designed for government environments\, \n… fully compliant with Treasury Board of Canada Secretariat (TBS) policies and directives\, ensuring direct applicability within federal\, provincial\, and broader public-sector contexts. \nParticipants learn how to move from a clear problem statement to measurable operational outcomes\, transforming people\, processes\, assets\, and technology to achieve enhanced operational performance. \nIn times of government budget constraints and workforce pressures\, the efficiencies of the framework are specifically designed to help organizations do more with less by improving prioritization\, execution coherence\, and benefits realization. \nThe course is delivered by a fellow Certified Government Transformation Manager® (from the Government Transformation Management Institute – GTMI.world) and is based on a proven framework already applied by more than 300 public servants across multiple federal departments and agencies. \n \nWho is this course for: \n\nPublic Servants and Government Consultants\n…participating in the transformation of people and/or process and/or assets (real property or engineering assets) and/or technology (IT) to enhance operational performance\n…such as (but not limited to):\n\nbusiness side representatives (operations)\ninvestment & portfolio managers\nbusiness analysis\nsolution designers (IT and/or real property)\nproject managers and change managers\n…looking to improve their contribution and confidence in government transformation\n\n\n\nCourse Delivery    \n\nVirtual Instructor led by a Certified Government Transformation Manager (CGTM)\n9 lessons of 90 minutes each\,\nOne lesson per week\, allowing you to continue your day-to-day responsibilities\nOptional exam (open book) and certification\nOptional lesson follow-up discussions/workshops\nOptional private group cohorts are available\nAvailable in French as well\n\nLearning Objectives:  The participants will learn: \n\nThe 8 phases of the government transformation management “Framework”\nThe 6 Knowledge Areas of transformation management\nHow to better contribute in Government Transformations\n…to ultimately meet expected business outcomes as efficiently and as quickly as possible\n\nCourse Outline: \n\nLesson 1 – Introduction to the Government Transformation Management framework (GTMF)\nLesson 2 – Framework Phase 1 – Proposing an Opportunity (via the Concept Case)\nLesson 3 – Framework Phase 2 – Planning the Diagnosis/Business\nLesson 4 – Framework Phase 3 – Diagnosis & Solution Definition\nLesson 5 – Framework Phase 4 – Proposing a Project (via the Business Case)\nLesson 6 – Framework Phase 5 – Initiating a project (via the Project Charter)\nLesson 7 – Framework Phase 6 – Planning the Project (via the Project Management Plan)\nLesson 8 – Framework Phase 7 – Executing the project / Implementation the solution\nLesson 9 – Framework Phase 8 – Transformation Close-Out\n\nSupplement Material \n\nCourse lesson content (prior to the lesson)\nTransformation Tools / Templates\nExam\nCGTM Certification\n\nNote: Course outline may be subject to change
URL:https://bevaglobal.com/event/essentials-of-government-transformation-management/
LOCATION:Online Instructor Led
CATEGORIES:Management and Supervisory Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260520T090000
DTEND;TZID=America/Toronto:20260520T160000
DTSTAMP:20260416T002745
CREATED:20250202T150722Z
LAST-MODIFIED:20260227T155411Z
UID:36068-1779267600-1779292800@bevaglobal.com
SUMMARY:Self Leadership
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nAs we grow\, we learn to become leaders. Being a leader is natural for some\, and learned for others.  No matter how we have become a leader\, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it. \nWith our BEVA® “Self-Leadership” course\, the participants will discover the specifics of how to be a better leader for themselves and for others. The participants will be able to guide themselves in positives ways\, which equals success! \n.Course Objectives: \n\nUnderstand what self-leadership is\nMotivate yourself\nSet goals\nReward yourself when positive things happen\nThink positively\n\nThis is a highly interactive and participative course. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will understand what self leadership is and its rewards when thinking positive. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n  \n 
URL:https://bevaglobal.com/event/self-leadership/
LOCATION:Online Instructor Led
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260521T090000
DTEND;TZID=America/Toronto:20260522T160000
DTSTAMP:20260416T002745
CREATED:20250412T164204Z
LAST-MODIFIED:20260227T155224Z
UID:37806-1779354000-1779465600@bevaglobal.com
SUMMARY:Dealing with Challenging People in a Difficult Environment - Role Playing for Business Managers
DESCRIPTION:Target Audience: Commercial business clients\, including managers\, team leaders\, and HR professionals.\n\n\n\n\n\n\n\nCourse Duration: 12 hours containing 6 modules (approximately 1 hour each\, plus role-playing scenarios and assessments) \nDelivery Mode: Online Learning Management System (LMS) with GPT-powered role-playing scenarios. \nCourse Overview: This 12-hour online course is instructor-led and structured to provide a balanced mix of individual practice and group discussion. You will be part of a small cohort of 6-8 students\, allowing for personalized attention and an engaging learning environment. \nWelcome to the BEVA “Dealing with Challenging People in a Difficult Environment” course! In today’s fast-paced\, high-stakes business world\, the ability to handle challenging individuals and navigate difficult environments is a crucial skill for personal and professional success. This course is designed to equip you with the tools\, strategies\, and confidence to effectively manage interactions with difficult personalities\, resolve conflicts\, and maintain your well-being in high-pressure situations. \nThroughout BEVA this course\, you will engage in a series of immersive role-playing scenarios featuring characters from our fictional company\, “Challenges Co.” These scenarios are designed to simulate real-life workplace dynamics\, allowing you to practice and refine your skills in a safe and supportive environment. Whether you’re dealing with an aggressive colleague\, a passive-aggressive manager\, or a critical client\, this course will provide you with practical\, actionable strategies for overcoming these obstacles and maintaining your professionalism. \nBy the end of this course\, you will: \n\nUnderstand the root causes of difficult behavior and how it affects the workplace.\nDevelop conflict resolution skills that help you manage and resolve tensions constructively.\nEnhance your communication techniques to handle difficult conversations with poise and clarity.\nLearn how to set boundaries and assert yourself confidently in challenging situations.\nBuild resilience and manage stress effectively in tough environments.\n\nThis course is ideal for professionals at all levels who want to strengthen their ability to handle difficult people and situations\, whether you’re leading a team\, collaborating with colleagues\, or managing client relationships. Through role-play\, interactive discussions\, and reflective exercises\, you will leave this course better prepared to turn challenging interactions into opportunities for growth and success. \nWe look forward to seeing you thrive in even the most difficult environments! \nWhat to Expect: \n\nInteractive Learning: The course is built around real-world scenarios that you will tackle individually. These scenarios are designed to reflect common conflict situations in a business setting\, allowing you to apply conflict resolution strategies in a practical context.\nGroup Discussions: After each scenario\, we will reconvene as a class to discuss your experiences\, insights\, and solutions. The instructor will guide these discussions\, highlighting key learning points and offering expert feedback to deepen your understanding.\nInstructor Emphasis: The instructor will emphasize critical learning points after each scenario\, ensuring that you grasp the essential concepts and techniques for resolving conflicts effectively.\nPerformance Test: At the conclusion of the course\, you will undergo a performance test where you will be presented with a series of scenarios to resolve. Your performance will be scored\, and you will receive a grade based on your ability to apply the skills learned during the course.\n\nModule 1: Understanding Difficult Personalities\nObjective:\nLearners will identify and understand the types of challenging personalities they might encounter in a workplace. \nKey Topics: \n\nIntroduction to difficult personality types (e.g.\, aggressor\, passive-aggressive\, pessimist\, know-it-all)\nPsychological and emotional factors behind difficult behavior\nImpact of difficult personalities on team dynamics and productivity\nRole-Play Scenario: Learners will engage with characters from “Challenges Co.” who exhibit challenging personality traits. They will analyze the behavior and discuss appropriate responses.\n\nActivities: \n\nGroup discussions\nScenario-based role-playing\nReflection on personal experiences\n\nModule 2: Managing Conflict with Difficult People\nObjective:\nLearners will develop techniques to manage and resolve conflict in the workplace\, especially when dealing with difficult personalities. \nKey Topics: \n\nIdentifying conflict triggers\nConflict resolution styles and techniques (collaborative\, compromising\, avoiding\, etc.)\nRole of emotional intelligence in conflict management\nRole-Play Scenario: Learners will mediate a conflict at “Challenges Co.” involving difficult personalities\, practicing de-escalation and resolution techniques.\n\nActivities: \n\nRole-playing with group feedback\nConflict style assessment\nInteractive discussions on real-world scenarios\n\nModule 3: Communicating Effectively with Challenging Individuals\nObjective:\nLearners will practice communication strategies for navigating conversations with difficult colleagues and superiors. \nKey Topics: \n\nActive listening and empathy in difficult conversations\nNon-verbal communication cues\nDealing with defensiveness and hostility\nRole-Play Scenario: Learners will engage in challenging conversations with different “Challenges Co.” characters\, using communication strategies to achieve positive outcomes.\n\nActivities: \n\nCommunication drills\nRole-playing feedback and debriefing\nExercises in empathy and reframing\n\nModule 4: Setting Boundaries and Assertiveness\nObjective:\nLearners will learn how to set personal and professional boundaries and be assertive in difficult situations. \nKey Topics: \n\nThe importance of setting clear boundaries\nDifferentiating between passive\, aggressive\, and assertive communication\nTechniques for maintaining professionalism under pressure\nRole-Play Scenario: Learners will practice asserting boundaries with demanding or unreasonable “Challenges Co.” characters.\n\nActivities: \n\nBoundary-setting exercises\nAssertiveness training through role-play\nGroup reflections on successful strategies\n\nModule 5: Handling Difficult Conversations with Superiors\nObjective:\nLearners will gain the confidence to navigate challenging conversations with higher-ups or authority figures. \nKey Topics: \n\nApproaching difficult conversations with managers or leadership\nMaintaining professionalism while advocating for oneself\nHandling criticism and feedback in high-pressure situations\nRole-Play Scenario: Learners will simulate difficult conversations with superiors at “Challenges Co.” to resolve issues while maintaining professionalism.\n\nActivities: \n\nScenario-based role-playing with peer feedback\nSelf-assessment exercises on confidence and professionalism\nDiscussion on real-world application of techniques\n\nModule 6: Building Resilience and Stress Management\nObjective:\nLearners will develop resilience and stress management techniques to cope with the pressures of dealing with challenging people. \nKey Topics: \n\nRecognizing signs of burnout and stress in difficult environments\nBuilding mental resilience and emotional stability\nTechniques for maintaining well-being in a challenging workplace\nRole-Play Scenario: Learners will face a series of escalating challenges from “Challenges Co.” characters while practicing stress management and resilience-building strategies.\n\nActivities: \n\nGroup discussion on stress triggers\nRole-play with stress-management techniques\nPersonal reflection on emotional resilience strategies\n\nFinal Wrap-Up:\n\nReview of key lessons learned from the role-playing scenarios and discussions.\nOpen Q&A session.\nReflection on how to apply these skills in the real world.\n\nThis course outline ensures that learners not only understand the theory behind dealing with difficult people but also practice these skills through immersive role-play scenarios\, preparing them for real-life challenges. \nConclusion \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPerformance Test: Participants will engage in a final scenario that incorporates elements from all modules\, allowing them to demonstrate their mastery of customer service principles.\n\n\nThis outline balances theory with practical\, immersive learning through role-playing\, making it highly interactive and relevant for real-world application. \n\n\n\n\n\n\n Certificate\n\n\n\n\n\n\n\n\n\n\n\nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n\n\n\n\n\n\n\n 
URL:https://bevaglobal.com/event/customer-service-excellence-for-commercial-business-clients-2/
LOCATION:Online Instructor Led
CATEGORIES:Role Playing Courses for Business Managers using LMS and AI-ChatGPT
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260522T090000
DTEND;TZID=America/Toronto:20260522T160000
DTSTAMP:20260416T002745
CREATED:20250901T230814Z
LAST-MODIFIED:20260227T154851Z
UID:38287-1779440400-1779465600@bevaglobal.com
SUMMARY:Interview Techniques
DESCRIPTION:Learn in a classroom environment\, virtually\, with a BEVA instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives:\nThis workshop will enable participants to become comfortable with the interview process by learning how to: prepare for the interview; determine the interviewer’s agenda; answer questions effectively; overcome objections; plan what to do after the interview; evaluate the interview. \nCourse Content:\n\nInterview preparation: self-assessment; experience and accomplishments; introductory statement\nInterview planning – research\nTypes of interviews\nExamples of interview questions and how to answer them effectively\nThe “difficult” interview questions\nEnding the interview and planning what to do after the interview\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and build confidence to go face to face with the interviewer. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/interview-techniques/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260525T090000
DTEND;TZID=America/Toronto:20260526T160000
DTSTAMP:20260416T002745
CREATED:20260117T205223Z
LAST-MODIFIED:20260227T160011Z
UID:38796-1779699600-1779811200@bevaglobal.com
SUMMARY:Career Planning and Goal Settings
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives:\n\nEnable the participants to set realistic and achievable career goals.\nDirect participants in setting up action plans to achieve their career objectives.\nHave participants assess their careers to date by identifying their preferences\, skills\, aptitudes\, interests\, abilities and traits.\n\nCourse Content:\n\nSelf-assessment – fitting work skills to work preferences\nPatterns and trends in each participant’s education\, training and employment history\nAptitudes\, interests and preferences\nCurrent and ideal balance among work\, family\, social\, recreational and intellectual activities-quality of life\nAspects of their training and employment that are sources of satisfaction and\ndissatisfaction\nLimits on their career progress arising from lack of training\, skills and experience\nCharacteristics of their ideal jobs (Roles)\nReview of current availability and trends for jobs by occupational groups\nReview trends in availability of work through counselling\, placement and recruiting firms\nReview of institutions providing training\, their course offerings\, fees and entrance\nrequirements\nExamine the merits and limitations of full time\, part time and casual training\nExamine the process of registration for training\nMentoring – how one finds and develops a mentoring relationship\nDistinguish among and understand the interdependence of long and short term career goals; financial and income security goals; training and development goals; and quality of life\nPrepare an action plan consistent with one’s needs and constraints\nIdentify specific objectives and time frames; commit one’s self to implement the plan\nManage implementation of the plan\nReview and evaluate results\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and apply new practices to establish and set career goals. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/career-planning-and-goal-settings/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260527T090000
DTEND;TZID=America/Toronto:20260527T160000
DTSTAMP:20260416T002745
CREATED:20250411T103757Z
LAST-MODIFIED:20260227T171255Z
UID:37730-1779872400-1779897600@bevaglobal.com
SUMMARY:Entrepreneurship 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA instructor online.\nCourse Length: 1 Day \nTarget Audience: General \nWould you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop. \nLet our BEVA Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan\, knowing your competition\, and successful marketing. All these and more can be found in our Entrepreneurship workshop.. \nCourse Objectives: \n\nUnderstand how to start a business\nDevelop a business plan\nGet financing for your business\nHire and train employees\nRun your business\nGrow your business\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn every steps of starting a business\, financing the business\, hire people and grow the business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/entrepreneurship-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260528T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260416T002745
CREATED:20250414T182830Z
LAST-MODIFIED:20260227T170910Z
UID:37838-1779958800-1780070400@bevaglobal.com
SUMMARY:Business Writing Skills
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nGoal: \nTo develop participant skills and capacity to write concise\, clear and context appropriate communications that achieve their intended purpose and desired impact. \nLearning Objectives: \nThis BEVA course focuses on training the participant to write effective written communication for a wide variety of applications. The participants will: \nLearn the elements and structure of an effective written communication. \n\nUnderstand the importance of planning a written communication and how apply a simple planning framework to ensure it is appropriate for the purpose\, context and audience for which the report is created.\nReview basic writing and formatting skills for readability and professionalism.\nConsider the tone and formality of different written communications\nExplore different kinds of written communications used by participants and specific requirements.\nPractice developing a written communication for feedback.\nHave the opportunity to network with and learn from other professionals.\n\nCourse Content: \nThis is a highly participatory and interactive course which addresses the following and more through content presentation\, structured exercises\, small and large group discussion and constructive feedback. \n1. Business Writing Foundations\n1. Understand Context and Goals of the Participants.\n2. Sharing Experiences – Successes and challenges with business writing\n3. Why it is important to develop effective business writing skills.\n4. Common elements and structure of written communication.\n5. Distinctions between formal and informal written communications – mood\, formality.\n6. Tips for effective writing\n7. Formatting and readability of written communication \n2. Plan Your Communication\n1. Introduction to a holistic planning framework for business writing.\na) Determine the purpose\nb) Identify the “sponsor” and the expectations and conditions of satisfaction (e.g. timelines\, length\, style)\nc) Clarify the intended outcome or impact of the communication\nd) Identify the audience and how to create value for the audience\ne) Identify data sources and location.\nf) Create an outline for your communication\ng) Collect\, analyze and organize the data\nh) Write the document\ni) Edit\, edit\, edit\nj) Format and structure \n2. Application of the framework to a real-life report writing scenario. \n3. Writing for Specific Purposes (the content of this section will be customized to the participants goals and contexts and the request of the sponsor).\n1. Review distinctions and different expectations for correspondence\na) Letters\nb) Memos\nc) Emails\nd) Other kinds of written communication relevant to the participants \n2. Review distinctions and different expectations for a variety of common reports that may include:\na) Informal Reports\n(i.) Briefing notes\nb) Formal reports\n(i.) Technical Reports\n(ii.) Scientific Reports\n(iii.) Project Summary Reports\n(iv.) Research Reports\n(v.) Informational Reports\n(vi.) Business Reports\n(vii.) Analytical reports\n(viii.) Recommendation reports \n4. Practice\n1. Work on a written for which they would like co-learners to provide feedback\n2. Remaining questions about business writing.\n3. Course evaluation. \nParticipants are requested to bring 3 or 4 copies of emails or memos that they have created and one longer formal or informal report. \nIndividuals will be invited to work on actual reports that they need or are preparing or bring draft reports for feedback. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/business-writing-skills/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260529T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260416T002745
CREATED:20250330T142527Z
LAST-MODIFIED:20260227T170757Z
UID:37677-1780045200-1780070400@bevaglobal.com
SUMMARY:Customer Services
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/customer-service-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
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