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DTSTART;TZID=America/Toronto:20260525T090000
DTEND;TZID=America/Toronto:20260526T160000
DTSTAMP:20260421T213018
CREATED:20260117T205223Z
LAST-MODIFIED:20260227T160011Z
UID:38796-1779699600-1779811200@bevaglobal.com
SUMMARY:Career Planning and Goal Settings
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives:\n\nEnable the participants to set realistic and achievable career goals.\nDirect participants in setting up action plans to achieve their career objectives.\nHave participants assess their careers to date by identifying their preferences\, skills\, aptitudes\, interests\, abilities and traits.\n\nCourse Content:\n\nSelf-assessment – fitting work skills to work preferences\nPatterns and trends in each participant’s education\, training and employment history\nAptitudes\, interests and preferences\nCurrent and ideal balance among work\, family\, social\, recreational and intellectual activities-quality of life\nAspects of their training and employment that are sources of satisfaction and\ndissatisfaction\nLimits on their career progress arising from lack of training\, skills and experience\nCharacteristics of their ideal jobs (Roles)\nReview of current availability and trends for jobs by occupational groups\nReview trends in availability of work through counselling\, placement and recruiting firms\nReview of institutions providing training\, their course offerings\, fees and entrance\nrequirements\nExamine the merits and limitations of full time\, part time and casual training\nExamine the process of registration for training\nMentoring – how one finds and develops a mentoring relationship\nDistinguish among and understand the interdependence of long and short term career goals; financial and income security goals; training and development goals; and quality of life\nPrepare an action plan consistent with one’s needs and constraints\nIdentify specific objectives and time frames; commit one’s self to implement the plan\nManage implementation of the plan\nReview and evaluate results\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and apply new practices to establish and set career goals. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/career-planning-and-goal-settings/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260527T090000
DTEND;TZID=America/Toronto:20260527T160000
DTSTAMP:20260421T213018
CREATED:20250411T103757Z
LAST-MODIFIED:20260227T171255Z
UID:37730-1779872400-1779897600@bevaglobal.com
SUMMARY:Entrepreneurship 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA instructor online.\nCourse Length: 1 Day \nTarget Audience: General \nWould you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop. \nLet our BEVA Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan\, knowing your competition\, and successful marketing. All these and more can be found in our Entrepreneurship workshop.. \nCourse Objectives: \n\nUnderstand how to start a business\nDevelop a business plan\nGet financing for your business\nHire and train employees\nRun your business\nGrow your business\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn every steps of starting a business\, financing the business\, hire people and grow the business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/entrepreneurship-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260527T100000
DTEND;TZID=America/Toronto:20260527T140000
DTSTAMP:20260421T213018
CREATED:20260421T214515Z
LAST-MODIFIED:20260421T214832Z
UID:39042-1779876000-1779890400@bevaglobal.com
SUMMARY:Introduction to Claude for Small Business
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA instructor online. \nAre you a small business owner wondering what all the fuss is about with Claude? Not sure how to go beyond basic chat to actually get real work done? This focused\, no-nonsense 4-hour workshop is designed specifically for entrepreneurs and small business teams who want to stop guessing and start producing with Claude. \nForget the hype. This workshop is built around your actual work. You will leave with real workflows\, ready-to-use templates\, and a clear understanding of how Claude fits into your daily operations. No technical background required. \nCourse Objectives \n\nUnderstand what Claude is and how it differs from other tools on the market\nIdentify your top time-consuming tasks and map them to Claude workflows\nWrite effective prompts that produce professional\, usable results\nSet up Claude Projects to organize your business workflows\nUse pre-built skills and plugins tailored for small business operations\nLeave with at least 2 ready-to-use workflows for Monday morning\n\nSupplement Material \nA comprehensive student workbook is provided\, including pre-built skills\, prompt templates\, and a task planning worksheet. All materials are available digitally for immediate use after the workshop. \nBenefits to the Participants \nThroughout the activities\, learners will discover how to cut hours of repetitive work from their week using Claude as a business assistant. Participants work on their own real business tasks during the session\, so every minute spent translates directly into operational efficiency gains. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n  \n 
URL:https://bevaglobal.com/event/introduction-to-claude-for-small-business/
LOCATION:Online Instructor Led
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260528T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260421T213018
CREATED:20250414T182830Z
LAST-MODIFIED:20260227T170910Z
UID:37838-1779958800-1780070400@bevaglobal.com
SUMMARY:Business Writing Skills
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nGoal: \nTo develop participant skills and capacity to write concise\, clear and context appropriate communications that achieve their intended purpose and desired impact. \nLearning Objectives: \nThis BEVA course focuses on training the participant to write effective written communication for a wide variety of applications. The participants will: \nLearn the elements and structure of an effective written communication. \n\nUnderstand the importance of planning a written communication and how apply a simple planning framework to ensure it is appropriate for the purpose\, context and audience for which the report is created.\nReview basic writing and formatting skills for readability and professionalism.\nConsider the tone and formality of different written communications\nExplore different kinds of written communications used by participants and specific requirements.\nPractice developing a written communication for feedback.\nHave the opportunity to network with and learn from other professionals.\n\nCourse Content: \nThis is a highly participatory and interactive course which addresses the following and more through content presentation\, structured exercises\, small and large group discussion and constructive feedback. \n1. Business Writing Foundations\n1. Understand Context and Goals of the Participants.\n2. Sharing Experiences – Successes and challenges with business writing\n3. Why it is important to develop effective business writing skills.\n4. Common elements and structure of written communication.\n5. Distinctions between formal and informal written communications – mood\, formality.\n6. Tips for effective writing\n7. Formatting and readability of written communication \n2. Plan Your Communication\n1. Introduction to a holistic planning framework for business writing.\na) Determine the purpose\nb) Identify the “sponsor” and the expectations and conditions of satisfaction (e.g. timelines\, length\, style)\nc) Clarify the intended outcome or impact of the communication\nd) Identify the audience and how to create value for the audience\ne) Identify data sources and location.\nf) Create an outline for your communication\ng) Collect\, analyze and organize the data\nh) Write the document\ni) Edit\, edit\, edit\nj) Format and structure \n2. Application of the framework to a real-life report writing scenario. \n3. Writing for Specific Purposes (the content of this section will be customized to the participants goals and contexts and the request of the sponsor).\n1. Review distinctions and different expectations for correspondence\na) Letters\nb) Memos\nc) Emails\nd) Other kinds of written communication relevant to the participants \n2. Review distinctions and different expectations for a variety of common reports that may include:\na) Informal Reports\n(i.) Briefing notes\nb) Formal reports\n(i.) Technical Reports\n(ii.) Scientific Reports\n(iii.) Project Summary Reports\n(iv.) Research Reports\n(v.) Informational Reports\n(vi.) Business Reports\n(vii.) Analytical reports\n(viii.) Recommendation reports \n4. Practice\n1. Work on a written for which they would like co-learners to provide feedback\n2. Remaining questions about business writing.\n3. Course evaluation. \nParticipants are requested to bring 3 or 4 copies of emails or memos that they have created and one longer formal or informal report. \nIndividuals will be invited to work on actual reports that they need or are preparing or bring draft reports for feedback. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/business-writing-skills/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260529T090000
DTEND;TZID=America/Toronto:20260529T160000
DTSTAMP:20260421T213018
CREATED:20250330T142527Z
LAST-MODIFIED:20260227T170757Z
UID:37677-1780045200-1780070400@bevaglobal.com
SUMMARY:Customer Services
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/customer-service-2/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260605T133000
DTEND;TZID=America/Toronto:20260731T150000
DTSTAMP:20260421T213018
CREATED:20260201T210540Z
LAST-MODIFIED:20260421T145021Z
UID:38810-1780666200-1785510000@bevaglobal.com
SUMMARY:Essentials of Government Transformation Management
DESCRIPTION:The Essentials of Government Transformation Management is a one-of-a-kind course designed to equip public servants and government consultants with the skills and confidence for improving performance in complex public-sector environments. \nThis is the only course that integrates 1) management consulting / business analysis\, 3) project management\, and 4) people change management into a single\, coherent transformation framework & cohort\, specifically designed for government environments\, \n… fully compliant with Treasury Board of Canada Secretariat (TBS) policies and directives\, ensuring direct applicability within federal\, provincial\, and broader public-sector contexts. \nParticipants learn how to move from a clear problem statement to measurable operational outcomes\, transforming people\, processes\, assets\, and technology to achieve enhanced operational performance. \nIn times of government budget constraints and workforce pressures\, the efficiencies of the framework are specifically designed to help organizations do more with less by improving prioritization\, execution coherence\, and benefits realization. \nThe course is delivered by a fellow Certified Government Transformation Manager® (from the Government Transformation Management Institute – GTMI.world) and is based on a proven framework already applied by more than 300 public servants across multiple federal departments and agencies. \n \nWho is this course for: \n\nPublic Servants and Government Consultants\n…participating in the transformation of people and/or process and/or assets (real property or engineering assets) and/or technology (IT) to enhance operational performance\n…such as (but not limited to):\n\nbusiness side representatives (operations)\ninvestment & portfolio managers\nbusiness analysis\nsolution designers (IT and/or real property)\nproject managers and change managers\n…looking to improve their contribution and confidence in government transformation\n\n\n\nCourse Delivery    \n\nVirtual Instructor led by a Certified Government Transformation Manager (CGTM)\n9 lessons of 90 minutes each\,\nOne lesson per week\, allowing you to continue your day-to-day responsibilities\nOptional exam (open book) and certification\nOptional lesson follow-up discussions/workshops\nOptional private group cohorts are available\nAvailable in French as well\n\nLearning Objectives:  The participants will learn: \n\nThe 8 phases of the government transformation management “Framework”\nThe 6 Knowledge Areas of transformation management\nHow to better contribute in Government Transformations\n…to ultimately meet expected business outcomes as efficiently and as quickly as possible\n\nCourse Outline: \n\nLesson 1 – Introduction to the Government Transformation Management framework (GTMF)\nLesson 2 – Framework Phase 1 – Proposing an Opportunity (via the Concept Case)\nLesson 3 – Framework Phase 2 – Planning the Diagnosis/Business\nLesson 4 – Framework Phase 3 – Diagnosis & Solution Definition\nLesson 5 – Framework Phase 4 – Proposing a Project (via the Business Case)\nLesson 6 – Framework Phase 5 – Initiating a project (via the Project Charter)\nLesson 7 – Framework Phase 6 – Planning the Project (via the Project Management Plan)\nLesson 8 – Framework Phase 7 – Executing the project / Implementation the solution\nLesson 9 – Framework Phase 8 – Transformation Close-Out\n\nSupplement Material \n\nCourse lesson content (prior to the lesson)\nTransformation Tools / Templates\nExam\nCGTM Certification\n\nNote: Course outline may be subject to change
URL:https://bevaglobal.com/event/essentials-of-government-transformation-management/
LOCATION:Online Instructor Led
CATEGORIES:Management and Supervisory Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
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