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DTSTART;TZID=America/Toronto:20260114T180000
DTEND;TZID=America/Toronto:20260311T210000
DTSTAMP:20260415T194337
CREATED:20250131T000921Z
LAST-MODIFIED:20260112T144331Z
UID:36005-1768413600-1773262800@bevaglobal.com
SUMMARY:CAPM® Exam Preparation Certification Course
DESCRIPTION:Course Length: 27 hours including the breaks \nTime: 6pm to 9pm E.T. \nDates: Jan 14\, 21\, 28\, Feb 4\, 11\, 18\, 25\, March 4\, 11 \nThe Project Management Institute Certified Associate in Project Management (PMI’s CAPM)® credential is an important\, industry-recognized certification for project managers. Globally recognized and demanded\, the CAPM® credential demonstrates that you have the experience\, education and competency to successfully lead some project activities. \nProject management is a rapidly growing profession. Through 2020\, 1.57 million new jobs will be created each year and qualified practitioners are in demand. With the CAPM®\, you are on the fast track to opportunity. \nObtain an Internationally Recognized CertificationThe Certified Associate in Project Management (CAPM)® certification is provided through the Project Management Institute (PMI)® – an association with chapters worldwide. \nConsidered an essential step for obtaining introductory level project management roles\, the CAPM certification is ideal for less-experienced project practitioners who want to demonstrate their commitment to project management\, improve their ability to manage larger projects\, earn additional responsibilities\, and stand out to potential employers. \nWho Benefits from the CAPM CertificationIf you are looking to solidify your organization’s position within the Project Management profession\, the CAPM demonstrates your understanding of the fundamental knowledge\, terminology and processes of effective project management defined by the profession’s pre-eminent global standard. \nYou will stand out to customers\, suppliers\, and investors and be poised to move ahead in your project management practices. \nTo Qualify for the CAPM Certification ExaminationYou must have: \n\nSecondary degree (high school diploma\, associate’s degree or the global equivalent)\n23 hours of formal project management education completed by the time you apply for the exam (as provided by this course).\n\nThe CAPM® is ranked #1 out of “The 9 Most In-Demand Professional Certifications” according to Entrepreneur Media\, Inc. (source- pmi .org website) \nYour CAPM® Exam Preparation Certification Support \nThis 23-hour course not including the breaks is a lot of information. It is offered as \n9 Half-Day (3 hour) Virtual Sessions – Held Weekly This allows for time to apply the concepts on the job – a key success factor for successful CAPM certification. \nCourse Roadmap to SuccessThe course is based on PMI’s CAPM Exam Content (ECO) Outline released in January 2023. \nDomain 1Project Management Fundamentals and Core ConceptsThis domain focuses on standardized project management terminology\, life cycles\, planning processes/strategies and roles and responsibilities. \nDomain 2Predictive\, Plan Based MethodologiesThis domain focuses on the plan-based approach to managing projects\, creating a project management plan\, schedule\, and change controls. \nDomain 3Agile Frameworks/methodologiesThis domain focuses on adaptive approaches to managing projects\, creating iterations\, and using a servant leadership approach. \nDomain 4Business Analysis FrameworksThis domain focuses on the ‘Why’ of a project\, the business case. Gathering requirements and creating a product roadmap. \nUpon completion of this course\, you are able to \n\nDemonstrate your knowledge of The Exam Content Outline\nGain experience in taking practice tests\nSchedule your CAPM certification exam.\n\nWhat the course IncludesThis course includes 23 hours of instruction offered virtually using Zoom technology. \nYou receive \n\n10-minute breaks at the top of each hour\nCertified training material by PMI with digital access key for the learner to follow during the instructor’s presentation\nExam simulation questions\nOther questions and answers will be available as well\nA Certificate of Completion\nQuick reference cards\, support charts\n\nYou are responsible to obtain support materials (free for PMI Members)\, and to apply\, schedule\, and pay for your CAPM examination.
URL:https://bevaglobal.com/event/capm-virtual-instructor-led-course/
LOCATION:Online Instructor Led
CATEGORIES:Project Management Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260121T150000
DTEND;TZID=America/Toronto:20260401T180000
DTSTAMP:20260415T194337
CREATED:20250814T225433Z
LAST-MODIFIED:20260106T144801Z
UID:38170-1769007600-1775066400@bevaglobal.com
SUMMARY:PMI-ACP® Exam Preparation Certification Course
DESCRIPTION:Course Length: 33 hours including the breaks \nTime: 6pm to 9pm E.T. \nDates: Jan 21\, 28 Feb 4\,11\,18\, 25 Mar 4\,11\,18\, 25 Apr 1. \nProject management is a rapidly growing profession. \nThrough 2020\, 1.57 million new jobs will be created each year and qualified practitioners are in demand. With the PMI-ACP\, you are on the fast track to opportunity. \nObtain an Internationally Recognized Certification The PMI Agile Certified Practitioner (PMI-ACP)® certification is provided through the Project Management Institute (PMI)® – an association with chapters worldwide. The PMI-ACP certification highlights your agile expertise with the industry’s only agnostic\, experienced-based\, ISO-accredited exam. It validates your ability to drive excellence across methodologies\, including Scrum\, Lean\, Kanban\, and more—with a truly agile and a team-centric approach\, this certification is sure to make you stand out among peers\, employers\, and stakeholders alike (source: pmi.org website) \nWho Benefits from the PMI-ACP® Certification If you are looking to solidify your organization’s position within the Project Management profession\, the PMI-ACP demonstrates your understanding of the various project management methodologies defined by the profession’s pre-eminent global standard. You will stand out to customers\, suppliers\, and investors and be poised to move ahead in your project management practices. \nTo Qualify for the PMI-ACP ® Certification Examination You must have: \n\nSecondary degree\, such as a high school diploma\, GED (general educational development)\, or global equivalent\n24 months/2 years of agile experience within the last 5 years (a current PMP® satisfies this requirement but is not mandatory)\n28 hours of training in agile practices\, frameworks\, and methodologies. Candidates with a third-party certification or who have completed a GAC core project management course\, are pre-approved to fulfill this requirement.\n\nYour PMI-ACP® Exam Preparation Certification Support  This 28-hour course not including the breaks is a lot of information. It is offered as 11 Half-Day (3 hour) Virtual Sessions – Held Weekly  This allows for time to apply the concepts on the job – a key success factor for successful PMI-ACP certification. \nCourse Roadmap to Success The course is based on PMI’s PMI-ACP Exam Content (ECO) Outline. The Agile Certified Practitioner (ACP)® Exam Prep Course is designed to be delivered through the PowerPoint deck and is divided into 6 topics\, including an introductory one\, and a conclusion. The course breakdown is as follows: \n\nCourse Introduction\nTopic 1: Mindset\nTopic 2: Leadership\nTopic 3: Product\nTopic 4: Delivery\nCourse Conclusion\n\nUpon completion of this course\, you are able to: \n\nDemonstrate your knowledge of The Exam Content Outline\nGain experience in taking practice tests\nSchedule your PMI-ACP certification exam.\n\nWhat the course Includes This course includes 28 hours of instruction offered virtually using Zoom technology. You receive \n\n10-minute breaks at the top of each hour\nCertified training material by PMI with digital access key for the learner to follow during the instructor’s presentation\nExam simulation questions\nOther questions and answers will be available as well\nA Certificate of Completion\nQuick reference cards\, support charts\n\nYou are responsible to obtain support materials (free for PMI Members)\, and to apply\, schedule\, and pay for your PMI-ACP examination.
URL:https://bevaglobal.com/event/pmi-acp-exam-preparation-certification-course/
LOCATION:Online Instructor Led
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260204T090000
DTEND;TZID=America/Toronto:20260204T160000
DTSTAMP:20260415T194337
CREATED:20250330T142002Z
LAST-MODIFIED:20251204T210719Z
UID:37674-1770195600-1770220800@bevaglobal.com
SUMMARY:Oral Presentations
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nLearning Objectives:\n\nUnderstand and overcome fear and anxiety\nPresent information logically\nRemain concise yet dynamic\nEvoke enthusiasm from audience\nBe effective and productive\n\n Course Content:\n\nPlanning and organizing the presentation\nPreparing for the presentation\nHow to practice your presentation\nDo’s and Don’ts of public speaking and presenting\nDealing with fear and anxiety\nCommunication process\nBody language\nCreating an effective environment\nSelf -evaluation\n\n Supplement Material\nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at different elements to enhance their oral presentation. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n  \n 
URL:https://bevaglobal.com/event/oral-presentations/
LOCATION:Online Instructor Led
CATEGORIES:Media and Communications Skills
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260205T090000
DTEND;TZID=America/Toronto:20260205T120000
DTSTAMP:20260415T194337
CREATED:20250419T162858Z
LAST-MODIFIED:20251205T150520Z
UID:38086-1770282000-1770292800@bevaglobal.com
SUMMARY:Introduction to Coaching
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: .5 day \nTarget Audience: General \nLearning Objectives:\nUnderstand the role of coaching in the workplace and how it can facilitate change in others. \nCourse Content:\n\nRecognize core coaching skills and techniques\nUse some of the essential techniques and tools necessary for successful coaching\nPlan and structure a coaching session\nOvercome some typical coaching barriers\nReceive feedback on coaching\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various phases of transition and how to move forward. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/introduction-to-coaching/
LOCATION:Online Instructor Led
CATEGORIES:Coaching
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260205T090000
DTEND;TZID=America/Toronto:20260206T160000
DTSTAMP:20260415T194337
CREATED:20250412T161157Z
LAST-MODIFIED:20251206T201434Z
UID:37799-1770282000-1770393600@bevaglobal.com
SUMMARY:Communicating Effectively in a Commercial Business - Role Playing for Business Managers
DESCRIPTION:Target Audience: Commercial business clients\, including managers\, team leaders\, and HR professionals. \nCourse Duration: 12 hours containing 6 modules (approximately 1 hour each\, plus role-playing scenarios and assessments) \nDelivery Mode: Online Learning Management System (LMS) with GPT-powered role-playing scenarios. \nCourse Overview: This 12-hour online course is instructor-led and structured to provide a balanced mix of individual practice and group discussion. You will be part of a small cohort of 6-8 students\, allowing for personalized attention and an engaging learning environment. \nWelcome to the “Communicating Effectively in a Commercial Business” role playing for managers course! Communication is the cornerstone of success in any business environment. Whether you are interacting with colleagues\, clients\, or stakeholders\, the way you communicate has a significant impact on your relationships and the overall effectiveness of your work. \nThis BEVA course is designed to help you master the art of clear\, confident\, and impactful communication. Through a combination of interactive role-playing scenarios\, reflective exercises\, and practical strategies\, you will learn how to enhance your communication skills in various contexts\, including face-to-face conversations\, virtual meetings\, and cross-cultural interactions. \nYou will be introduced to a fictional company called ‘Great Communications Co.’\, where you will step into the shoes of its employees. These characters will help you practice and refine your communication techniques in realistic\, everyday workplace situations. The immersive scenarios are tailored to challenge your communication skills\, enabling you to give and receive feedback\, handle difficult conversations\, and navigate virtual communication with ease. \nBy the end of this course\, you will have gained a deep understanding of how to communicate effectively in professional environments\, leaving you better equipped to foster positive relationships\, resolve conflicts\, and contribute to a thriving\, collaborative workplace. \nLet’s embark on this journey towards more effective communication! \nWhat to Expect: \n\nInteractive Learning: The course is built around real-world scenarios that you will tackle individually. These scenarios are designed to reflect common conflict situations in a business setting\, allowing you to apply conflict resolution strategies in a practical context.\nGroup Discussions: After each scenario\, we will reconvene as a class to discuss your experiences\, insights\, and solutions. The instructor will guide these discussions\, highlighting key learning points and offering expert feedback to deepen your understanding.\nInstructor Emphasis: The instructor will emphasize critical learning points after each scenario\, ensuring that you grasp the essential concepts and techniques for resolving conflicts effectively.\nPerformance Test: At the conclusion of the course\, you will undergo a performance test where you will be presented with a series of scenarios to resolve. Your performance will be scored\, and you will receive a grade based on your ability to apply the skills learned during the course.\n\n  \n\n\n\n\n\n\n\n\nModule 1: Foundations of Effective Communication\n\nLearning Objectives:\n\nUnderstand the basics of communication.\nIdentify barriers to effective communication.\nExplore various communication styles and their impact on workplace interactions.\n\n\nRole-Playing Scenario:\n\nScenario: Introduction to ‘Great Communications Co.’ Characters.\nFocus: Two colleagues\, one with a direct communication style and another with a passive approach\, need to collaborate on a project. Explore the challenges they face and how to bridge their communication gap.\n\n\nActivities:\n\nCommunication styles assessment.\nReflection on personal communication barriers.\n\n\n\nModule 2: Active Listening and Non-Verbal Communication\n\nLearning Objectives:\n\nMaster the art of active listening.\nRecognize the role of non-verbal cues in communication.\nEnhance awareness of body language and tone in professional conversations.\n\n\nRole-Playing Scenario:\n\nScenario: A manager at ‘Great Communications Co.’ conducts a one-on-one meeting with an employee. Focus on demonstrating effective active listening and reading non-verbal cues.\n\n\nActivities:\n\nBody language analysis.\nListening skills exercise with feedback.\n\n\n\nModule 3: Communicating Across Cultures\n\nLearning Objectives:\n\nUnderstand cultural differences in communication.\nLearn how to adapt communication styles in a multicultural environment.\nDevelop empathy and flexibility in cross-cultural interactions.\n\n\nRole-Playing Scenario:\n\nScenario: A global team at ‘Great Communications Co.’ collaborates on a project. Explore misunderstandings due to cultural differences and how to resolve them.\n\n\nActivities:\n\nCultural communication style comparison.\nGroup discussions on cultural assumptions.\n\n\n\nModule 4: Giving and Receiving Constructive Feedback\n\nLearning Objectives:\n\nLearn to give constructive feedback in a professional and respectful manner.\nDevelop strategies for receiving feedback without becoming defensive.\nCreate an environment of trust and open communication.\n\n\nRole-Playing Scenario:\n\nScenario: A supervisor at ‘Great Communications Co.’ provides performance feedback to a team member. Practice delivering feedback and navigating challenging responses.\n\n\nActivities:\n\nFeedback formulation and role-play.\nSelf-reflection on receiving feedback.\n\n\n\nModule 5: Managing Difficult Conversations\n\nLearning Objectives:\n\nPrepare for and handle difficult conversations in the workplace.\nDevelop strategies for staying calm and professional during conflicts.\nLearn techniques for de-escalating tense situations.\n\n\nRole-Playing Scenario:\n\nScenario: Two employees at ‘Great Communications Co.’ have a disagreement about a project deadline. Practice managing the conversation while maintaining professionalism.\n\n\nActivities:\n\nDifficult conversation scripting and role-play.\nGroup analysis of communication breakdowns.\n\n\n\nModule 6: Enhancing Virtual Communication\n\nLearning Objectives:\n\nImprove communication skills in virtual settings (e.g.\, video conferencing\, emails\, instant messaging).\nLearn best practices for clarity\, engagement\, and professionalism in virtual communication.\nOvercome challenges of remote communication\, such as misinterpretation and lack of non-verbal cues.\n\n\nRole-Playing Scenario:\n\nScenario: A remote team at ‘Great Communications Co.’ navigates a virtual meeting to discuss a critical project update. Focus on clear messaging and handling misunderstandings.\n\n\nActivities:\n\nVirtual meeting role-play.\nDiscussion on remote communication challenges and solutions.\n\n\n\nCourse Summary and Wrap-Up:\n\nReview key communication strategies learned throughout the course.\nParticipants reflect on personal growth and areas for continued improvement.\nFinal group discussion on how to implement effective communication strategies in real-world business settings.\n\nThis course design integrates practical scenarios with the characters from ‘Great Communications Co.’ and emphasizes skills development through role-playing. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nConclusion\n\nPerformance Test: Participants will engage in a final scenario that incorporates elements from all modules\, allowing them to demonstrate their mastery of customer service principles.\n\n\nThis outline balances theory with practical\, immersive learning through role-playing\, making it highly interactive and relevant for real-world application. \n\n\n\n\n\n\n Certificate\nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n  \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n 
URL:https://bevaglobal.com/event/customer-service-excellence-for-commercial-business-clients/
LOCATION:Online Instructor Led
CATEGORIES:Role Playing Courses for Business Managers using LMS and AI-ChatGPT
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260206T090000
DTEND;TZID=America/Toronto:20260206T160000
DTSTAMP:20260415T194337
CREATED:20250411T121953Z
LAST-MODIFIED:20251205T150811Z
UID:37746-1770368400-1770393600@bevaglobal.com
SUMMARY:Crisis Management
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nCrisis management is as important as finance management\, personnel management\, etc.  Having a clear and effective program and plan for an event is critical not only to your survival\, but critical to the profitability and possibly the survival of the company. \nYou will able to identify risk\, assess the situation and respond appropriately is important\, and requires not only training\, but practice. \nCourse Objectives: \n\nIdentify potential risks\nUnderstand the myths behind workplace violence\nDefine escalation and identify examples\nLearn concerning behaviors\nKnow what a trigger is and how that can escalate\nUnderstand the proper response to an event\n\nThis is a highly interactive and participative workshop. \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at all the important elements of crisis management. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/crisis-management/
LOCATION:Online Instructor Led
CATEGORIES:Health in the Workplace and Personal Wellness
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260209T090000
DTEND;TZID=America/Toronto:20260209T160000
DTSTAMP:20260415T194337
CREATED:20250410T204745Z
LAST-MODIFIED:20251206T202907Z
UID:37723-1770627600-1770652800@bevaglobal.com
SUMMARY:Digital Marketing Fundamentals: Strategies for Online Success
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nDuration: 6 Hours \nTarget Audience: Business owners\, marketing professionals\, entrepreneurs\, and individuals looking to                                                     enhance their digital marketing skills. \nWorkshop Objectives: \nBy the end of the workshop\, participants will:\n✔ Understand the core concepts of digital marketing.\n✔ Learn how to create a successful digital marketing strategy.\n✔ Gain insights into key channels like SEO\, social media\, email marketing\, and paid advertising.\n✔ Be able to analyze and optimize marketing performance. \nWorkshop Agenda \n\n Introduction to Digital Marketing (15 min)\n\n\nWhat is Digital Marketing?\nTraditional vs. Digital Marketing\nImportance & Trends in 2024\nKey Digital Marketing Channels\n\n\n Building a Digital Marketing Strategy (30 min)\n\n\nUnderstanding Target Audience & Customer Personas\nSetting SMART Marketing Goals\nCrafting a Digital Marketing Funnel\nSelecting the Right Channels\n\n\n Search Engine Optimization (SEO) Essentials (30 min)\n\n\nUnderstanding Search Engines & Google Algorithms\nOn-Page vs. Off-Page SEO\nKeyword Research Basics\nSEO Tools & Best Practices\n\n      🛠 Mini Exercise: Perform a basic SEO audit of a website. \n\n Social Media Marketing (SMM) (30 min)\n\n\nChoosing the Right Social Media Platforms\nCreating Engaging Content\nOrganic vs. Paid Social Strategies\nSocial Media Metrics & Analytics\n\n     🛠 Mini Exercise: Create a quick social media post based on a business scenario. \n\n Content Marketing & Email Marketing (30 min)\n\n\nImportance of High-Quality Content\nBlogging & Video Marketing Strategies\nBasics of Email Marketing\nWriting Engaging Emails & Measuring Success\n\n      🛠 Mini Exercise: Draft a short marketing email for a new product launch. \n\n Paid Advertising & Analytics (30 min)\n\n\nGoogle Ads & Social Media Ads Overview\nBudgeting & Targeting Strategies\nUnderstanding Key Metrics (CTR\, Conversion Rate\, ROI)\nBasic Google Analytics & Performance Tracking\n\n\n Q&A and Final Takeaways (15 min)\n\n\nRecap of Key Learnings\nOpen Q&A Session\nRecommended Tools & Resources\nNext Steps for Participants\n\nSupplement Material\nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various tools to better market their products or services online. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/ddigital-marketing-fundamentals-strategies-for-online-success/
LOCATION:Online Instructor Led
CATEGORIES:Marketing
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260210T090000
DTEND;TZID=America/Toronto:20260210T160000
DTSTAMP:20260415T194337
CREATED:20250411T114624Z
LAST-MODIFIED:20251206T203937Z
UID:37734-1770714000-1770739200@bevaglobal.com
SUMMARY:Accelerate Marketing on Pricing 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length:  1 day \nTarget Audience: General \n\n\n\nLearning Objectives: \nBy the end of this course\, participants will: \n\nUnderstand the strategic role of pricing in marketing\nIdentify key pricing models and when to use them\nAnalyze the relationship between price\, value\, and customer perception\nUse data to make evidence-based pricing decisions\nDevelop and test pricing strategies for different market conditions\n\nCourse Outline \nSession 1: Introduction to Strategic Pricing (1 Hour) \nTopics Covered: \n\nThe role of pricing in the marketing mix (4Ps/7Ps)\nPricing vs. cost vs. value vs. perceived value\nPsychological aspects of pricing: How customers perceive price\nThe impact of pricing on brand and positioning\n\nSession 2: Pricing Models and Strategies (1 Hour) \nTopics Covered: \n\nOverview of key pricing strategies:\n\nCost-plus pricing\nValue-based pricing\nCompetitor-based pricing\nDynamic pricing\nPenetration vs. skimming\nFreemium and subscription pricing\n\n\nChoosing the right pricing strategy for your market and product\n\nSession 3: Pricing Research and Data-Driven Decision-Making (1 Hour) \nTopics Covered: \n\nPrimary and secondary pricing research\nWillingness to pay studies and conjoint analysis\nPrice elasticity of demand\nUsing A/B testing and customer segmentation for pricing\n\nSession 4: Communicating Price and Building Value (1 Hour) \nTopics Covered: \n\nAnchoring and decoy pricing\nFraming and presenting price options\nCommunicating value to reduce price resistance\nThe role of pricing in conversion funnels\n\nSession 5: Pricing in the Real World: Market Conditions and Competition (1 Hour) \nTopics Covered: \n\nAdapting pricing in changing environments (inflation\, market shifts\, supply chain disruptions)\nPricing for different customer segments\nCompetitor pricing monitoring and reaction strategies\nLocal vs. global pricing strategies\n\nSession 6: Pricing Action Plan + Wrap-Up (1 Hour) \nTopics Covered: \n\nCreating your pricing strategy roadmap\nKPIs and performance tracking for pricing effectiveness\nCommon pricing pitfalls and how to avoid them\nKey takeaways and open Q&A\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the participants will gain a better understanding of pricing and how it can influence marketing strategies. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \n\n\n\nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/accelerate-marketing-on-pricing/
LOCATION:Online Instructor Led
CATEGORIES:Marketing
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260211T090000
DTEND;TZID=America/Toronto:20260211T160000
DTSTAMP:20260415T194337
CREATED:20250330T134833Z
LAST-MODIFIED:20251206T203208Z
UID:37655-1770800400-1770825600@bevaglobal.com
SUMMARY:Developing a Training Needs Analysis
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length:  1 day \nTarget Audience: General \nThe right training at the right time can make a huge difference in the productivity and profitability of your organization. Whether you are scanning your workplace for opportunities to make things better and training is the answer\, or a client asks you to come into their organization and do an assessment\, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon. \nThis one-day workshop will help you to gather the information\, assess the data\, and present your suggestions for training or non-training solutions. \nLearning Objectives: \n\nUnderstand the value of creating a training needs analysis\nApply the ICE method to assess the situation and build a training needs analysis\nCreate a simple yet thorough training needs analysis for their organization or client\n\nWhat Topics are Covered? \n\nA Closer Look at the Training Needs Analysis\nCollecting Data\nDiving Deeper Into the Data\nCreating the Report\nTaking Action\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThe learners will gain a better understanding of a training analysis in order to plan for their employee or client training. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/developing-a-training-needs-analysis/
LOCATION:Online Instructor Led
CATEGORIES:Management Focus
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260212T090000
DTEND;TZID=America/Toronto:20260213T160000
DTSTAMP:20260415T194337
CREATED:20250412T163708Z
LAST-MODIFIED:20260106T170942Z
UID:37807-1770886800-1770998400@bevaglobal.com
SUMMARY:Conflict Resolution in Commercial Business - Role Playing for Business Managers
DESCRIPTION:Target Audience: Commercial business clients\, including managers\, team leaders\, HR professionals\, and employees at all levels. \nCourse Duration: 12 hours containing 6 modules (approximately 1 hour each\, plus role-playing scenarios and assessments) \nDelivery Mode: Online Learning Management System (LMS) with GPT-powered role-playing scenarios. \nWelcome to our Conflict Resolution for Commercial Business course\, a dynamic and interactive learning experience designed to equip professionals with the skills needed to effectively manage and resolve workplace conflicts. \nCourse Overview: This 12-hour online course is instructor-led and structured to provide a balanced mix of individual practice and group discussion. You will be part of a small cohort of 6-8 students\, allowing for personalized attention and an engaging learning environment. \nWhat to Expect: \n\nInteractive Learning: The course is built around real-world scenarios that you will tackle individually. These scenarios are designed to reflect common conflict situations in a business setting\, allowing you to apply conflict resolution strategies in a practical context.\nGroup Discussions: After each scenario\, we will reconvene as a class to discuss your experiences\, insights\, and solutions. The instructor will guide these discussions\, highlighting key learning points and offering expert feedback to deepen your understanding.\nInstructor Emphasis: The instructor will emphasize critical learning points after each scenario\, ensuring that you grasp the essential concepts and techniques for resolving conflicts effectively.\nPerformance Test: At the conclusion of the course\, you will undergo a performance test where you will be presented with a series of scenarios to resolve. Your performance will be scored\, and you will receive a grade based on your ability to apply the skills learned during the course.\n\nThis course is ideal for professionals looking to enhance their conflict resolution skills and improve their ability to manage and resolve conflicts in the workplace. Join us to become more confident in handling conflicts and fostering a collaborative work environment. \n\n\n\n\n\n\n\n\n\nModule 1: Introduction to Conflict Resolution\n\nObjective: Understand the fundamentals of conflict resolution and its importance in the workplace.\nTopics Covered:\n\nDefinition and types of conflict\nThe impact of unresolved conflicts on business performance\nCommon causes of workplace conflict\nThe role of effective communication in conflict resolution\nIntroduction to “Conflict Co.” and the cast of characters\n\n\nActivities:\n\nSelf-assessment quiz on conflict awareness\nIntroductory role-play: “A Day at Conflict Co.” where students observe a typical day and identify potential conflict triggers.\n\n\n\n\nModule 2: Understanding Conflict Dynamics\n\nObjective: Learn the stages of conflict and recognize the dynamics at play in different conflict situations.\nTopics Covered:\n\nThe stages of conflict: pre-conflict\, active conflict\, and post-conflict\nEscalation and de-escalation of conflicts\nPower dynamics and their influence on conflict\nEmotional intelligence in conflict resolution\n\n\nActivities:\n\nRole-play scenario: “The Miscommunication” where students navigate a conflict arising from a simple misunderstanding.\nGroup discussion: Analyzing the power dynamics in the scenario.\n\n\n\n\nModule 3: Conflict Resolution Strategies\n\nObjective: Explore various conflict resolution strategies and learn how to apply them effectively.\nTopics Covered:\n\nThe five conflict resolution styles: Avoiding\, Accommodating\, Competing\, Compromising\, and Collaborating\nWhen and how to use each style\nTechniques for active listening and empathy\nProblem-solving and negotiation skills\n\n\nActivities:\n\nInteractive role-play: “The Team Disagreement” where students practice applying different conflict resolution styles.\nPeer feedback session: Discussing the effectiveness of each strategy used in the scenario.\n\n\n\n\nModule 4: Managing Difficult Conversations\n\nObjective: Gain skills for managing and facilitating difficult conversations in the workplace.\nTopics Covered:\n\nPreparing for difficult conversations\nTechniques for staying calm and focused\nThe importance of clarity and assertiveness\nHandling emotions and resistance\n\n\nActivities:\n\nRole-play scenario: “The Performance Review” where students practice delivering constructive feedback.\nReflection exercise: Identifying personal triggers and strategies to manage them during difficult conversations.\n\n\n\n\nModule 5: Mediation and Third-Party Intervention\n\nObjective: Understand the role of mediation and how to act as a neutral third party in conflict resolution.\nTopics Covered:\n\nThe role of a mediator in conflict resolution\nSteps of the mediation process\nTechniques for impartiality and neutrality\nHandling high-stakes or complex conflicts\n\n\nActivities:\n\nRole-play scenario: “The Mediation” where students act as mediators in a conflict between two departments at Conflict Co.\nGroup debrief: Discussing the challenges and successes of the mediation process.\n\n\n\n\nModule 6: Building a Positive Workplace Culture\n\nObjective: Learn strategies to foster a workplace culture that minimizes conflict and promotes collaboration.\nTopics Covered:\n\nThe role of leadership in conflict prevention\nBuilding trust and open communication\nEncouraging diversity and inclusion to reduce conflict\nContinuous improvement and feedback loops\n\n\nActivities:\n\nFinal role-play: “The Cultural Shift” where students develop and implement a plan to improve the workplace culture at Conflict Co.\nCourse assessment: Comprehensive quiz and reflection paper on key learnings and how they will be applied in the workplace.\n\n\n\n\nFinal Performance Test: Conflict Resolution Scenarios\n\nObjective: Apply all learned concepts in a comprehensive case study involving a series of conflicts at Conflict Co.\nDescription:\n\nStudents will be presented with a detailed case involving multiple characters and conflicts within Conflict Co.\nThey will need to identify the root causes of the conflicts\, apply appropriate resolution strategies\, and propose a plan for improving the overall work environment.\nThe final grade will be assessed based on the depth of analysis\, creativity in resolution strategies\, and feasibility of the proposed plan.\n\n\n\nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/conflict-resolution-in-commercial-business-role-playing/
LOCATION:Online Instructor Led
CATEGORIES:Role Playing Courses for Business Managers using LMS and AI-ChatGPT
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260213T090000
DTEND;TZID=America/Toronto:20260213T160000
DTSTAMP:20260415T194337
CREATED:20250901T191210Z
LAST-MODIFIED:20260317T111725Z
UID:38274-1770973200-1770998400@bevaglobal.com
SUMMARY:Customer Services
DESCRIPTION:Customer service skills workshop event by BEVA Global Management \nLearn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe BEVA Customer Services workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/customer-services/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260213T090000
DTEND;TZID=America/Toronto:20260213T160000
DTSTAMP:20260415T194337
CREATED:20260117T204546Z
LAST-MODIFIED:20260117T204826Z
UID:38793-1770973200-1770998400@bevaglobal.com
SUMMARY:Job Search Skills
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nSearching for a job can be intimidating. How do you know what job you’re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly\, where do you find help when you need it? \nThe Job Search Skills workshop will give you the answers to all these questions\, plus a plan to get you to a new job within a month. After completing this program\, you’ll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for. \n.Course Objectives: \n\nDefine your objectives and purpose in your search for employment.\nHelp you establish SMART goals in the job-hunting process.\nAssist you in developing a first month plan of action for your job search.\nCraft an effective resume.\nForm an attractive cover letter.\nDevelop and present a portfolio of your prior work.\nLearn networking skills in finding leads for jobs.\nEfficiently get interviews and thrive in the interview process.\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at the importance of knowing various job skills to land a job. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/job-search-skills/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260216T090000
DTEND;TZID=America/Toronto:20260216T160000
DTSTAMP:20260415T194337
CREATED:20250325T230011Z
LAST-MODIFIED:20251206T211416Z
UID:37643-1771232400-1771257600@bevaglobal.com
SUMMARY:Administrative Skills 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives: \nIf you work in a key support role\, this workshop will help you be more effective in your overall performance. \nWe will look at personal productivity\, communication skills and improved boss relations.  This course also includes assertiveness\, difficult conversations\, stress management and personal goal setting. \nCourse Objectives: \n• Getting Organized\n• Manage their time more effectively\n• Prioritize their time so they can get it all done.\n• Complete Special Tasks\n• Verbal Communication Skills\n• Non-Verbal Communication Skills\n• Empowering Yourself\n• Deal better with their managers\n• Taking Care of Yourself is a priority \nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will look at various skills required for success in administration. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/administrative-skills/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260217T090000
DTEND;TZID=America/Toronto:20260217T160000
DTSTAMP:20260415T194337
CREATED:20250325T201703Z
LAST-MODIFIED:20251207T123543Z
UID:37640-1771318800-1771344000@bevaglobal.com
SUMMARY:Emotional Intelligence (EQ) in the Workplace
DESCRIPTION:Learn in a classroom environment with your peers\, virtually with a BEVA® instructor online. \nCourse Length:1 Day \nTarget Audience: General \nLearning Objectives:\nTo understand and explore the concept of emotional intelligence; to develop and enhance my ability to monitor my own and others’ feelings and emotions\, to discriminate among them\, and to use this information to guide my thinking and action\, particularly as we live through change. \nCourse Content: \no    Understanding change and its impact on relationships \no    Fundamental competencies in partnership building and working with others \no    A review of the key role emotional intelligence that plays in relationships \no    Understanding personality differences and behaviors in self and others using MBTI \no    The role of attitude \no    Steps to managing anger \no    Examining the key barriers to meaningful and sustained relationships \no    Review of the seven basic elements that characterize most conflicts \no    Dealing effectively with criticism \no    Moving Forward \nThis is a highly participative workshop.  Near the end of the workshop each participant will deliver a short impromptu speech and have it critiqued.  Several self-assessment tools will be introduced to assist in the learning process and for future evaluations. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to look at various topics regarding emotional intelligence and its importance at the workplace. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/emotional-intelligence-eq-in-the-workplace/
LOCATION:Online Instructor Led
CATEGORIES:Health in the Workplace and Personal Wellness
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260218T090000
DTEND;TZID=America/Toronto:20260218T160000
DTSTAMP:20260415T194337
CREATED:20250325T230932Z
LAST-MODIFIED:20251222T153818Z
UID:37646-1771405200-1771430400@bevaglobal.com
SUMMARY:Customer Service 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nEach and every one of us serves customers\, whether we realize it or not. Maybe you’re on the front lines of a company\, serving the people who buy your products. Perhaps you’re an accountant\, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner\, serving your staff and your customers. \nThe Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques\, dealing with difficult customers\, and generating return business. \nCourse Objectives: \n\nState what customer service means in relation to all your customers\, both internal and external\nRecognize how your attitude affects customer service\nIdentify your customers’ needs\nUse outstanding customer service to generate return business\nBuild good will through in-person customer service\nProvide outstanding customer service over the phone\nConnect with customers through online tools\nDeal with difficult customers\n\nThis is a highly interactive and participative workshop. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will know the importance of customer services and its importance to the organization or business. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n. \n 
URL:https://bevaglobal.com/event/customer-service/
LOCATION:Online Instructor Led
CATEGORIES:Business
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260219T090000
DTEND;TZID=America/Toronto:20260219T160000
DTSTAMP:20260415T194338
CREATED:20260202T195334Z
LAST-MODIFIED:20260202T202104Z
UID:38839-1771491600-1771516800@bevaglobal.com
SUMMARY:Anger Management
DESCRIPTION:Anger Management – HLTH100\nLearn in a classroom environment with your peers\, face to face or virtual with an instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives:\nAnger is a normal\, healthy emotion but can quickly become unhealthy and detrimental for self and in relationships if not understood and controlled. Learn to manage your anger\, reduce your stress and improve your personal and work relationships with this session. \nCourse Content: \n\nUnderstanding more about anger and how it works and factors which can make it worse or better\nExploring ways to manage anger. Learning to recognize the early warning signs of anger and ways to master your anger\nExplore and develop strategies to manage anger\nLearning about assertiveness and self-care\nExplore ways to manage anger in relationships and to develop more helpful ways of communicating\nRecognizing & changing unhelpful thoughts with the aim of developing more helpful thoughts about situations that currently lead to anger.\nMastering anger\, using anger to relate to others more effectively\nPractical application of learning; what does it mean day to day\n\nThis is a highly interactive and participative workshop. Several case studies and assessment tools are utilized to assist in the learning process. Participants will work in groups and teams and come together in plenary for open discussion\, sharing and learning. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will learn how to deal with anger. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/anger-management/
LOCATION:Online Instructor Led
CATEGORIES:Health in the Workplace and Personal Wellness
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260219T090000
DTEND;TZID=America/Toronto:20260220T160000
DTSTAMP:20260415T194338
CREATED:20250412T202220Z
LAST-MODIFIED:20251206T202457Z
UID:37823-1771491600-1771603200@bevaglobal.com
SUMMARY:Mastering Time Management & Prioritization - Role Playing for Business Managers
DESCRIPTION:Target Audience: Commercial business clients\, including managers\, team leaders\, HR professionals\, and employees at all levels. \nCourse Duration: 12 hours containing 6 modules (approximately 1 hour each\, plus role-playing scenarios and assessments) \nDelivery Mode: Online Learning Management System (LMS) with GPT-powered role-playing scenarios. \nCourse Overview: This 12-hour online course is instructor-led and structured to provide a balanced mix of individual practice and group discussion. You will be part of a small cohort of 6-8 students\, allowing for personalized attention and an engaging learning environment. \nWelcome to the Mastering Time Management & Prioritization course\, designed to empower you with the essential skills to maximize productivity\, reduce stress\, and achieve greater work-life balance. \nIn a fast-paced business environment\, mastering time management and prioritization is key to both individual and organizational success. Effective management of your time and tasks allows you to focus on what matters most\, meet deadlines\, and maintain high performance\, all while minimizing burnout. \nThis BEVA course is built around practical strategies and role-playing exercises to help you enhance your time management abilities. Throughout the modules\, you’ll interact with scenarios set in our fictional company\, On Time Co.\, where you’ll face common workplace challenges such as managing competing deadlines\, prioritizing tasks\, and handling distractions. These immersive\, hands-on experiences will give you the opportunity to apply time management tools in real-world situations\, ensuring that the lessons are not just theoretical but actionable. \nBy the end of this course\, you’ll be equipped to create effective schedules\, prioritize with confidence\, and navigate the daily demands of your role with greater ease and efficiency. Whether you’re looking to better manage your workload\, improve team collaboration\, or simply gain control of your time\, this course will provide the strategies and insights you need. \nLet’s embark on the journey to mastering your time and achieving your goals more effectively! \nWhat to Expect: \n\nInteractive Learning: The course is built around real-world scenarios that you will tackle individually. These scenarios are designed to reflect common conflict situations in a business setting\, allowing you to apply conflict resolution strategies in a practical context.\nGroup Discussions: After each scenario\, we will reconvene as a class to discuss your experiences\, insights\, and solutions. The instructor will guide these discussions\, highlighting key learning points and offering expert feedback to deepen your understanding.\nInstructor Emphasis: The instructor will emphasize critical learning points after each scenario\, ensuring that you grasp the essential concepts and techniques for resolving conflicts effectively.\nPerformance Test: At the conclusion of the course\, you will undergo a performance test where you will be presented with a series of scenarios to resolve. Your performance will be scored\, and you will receive a grade based on your ability to apply the skills learned during the course.\n\nCourse Overview:\nThis course is designed to help participants develop effective time management skills and prioritize tasks efficiently. Through interactive role-playing scenarios within the fictional company “On Time Co.\,” participants will engage with realistic workplace situations and characters to practice key techniques. \nLearning Objectives:\n\nDevelop strategies to manage time efficiently in the workplace.\nLearn prioritization methods for handling tasks with different levels of urgency.\nUnderstand the impact of effective time management on productivity and stress reduction.\nUse tools and techniques to plan and organize workloads effectively.\n\nModule 1: Introduction to Time Management at On Time Co.\n\nTopics Covered:\n\nThe importance of time management in business settings.\nOverview of the key principles: planning\, prioritizing\, and delegating.\nCommon challenges at On Time Co. related to time management.\n\n\nScenario:\nThe manager at On Time Co. assigns multiple projects to the team. The participant must decide how to organize and approach the tasks efficiently\, avoiding common pitfalls like procrastination.\n\nModule 2: Prioritization Techniques\n\nTopics Covered:\n\nThe Eisenhower Matrix: Urgent vs. Important tasks.\nABCDE prioritization method.\nDealing with conflicting priorities and deadlines.\n\n\nScenario:\nParticipants take on the role of a project coordinator at On Time Co.\, receiving requests from different departments. They must use prioritization techniques to determine which tasks to handle first while maintaining communication with stakeholders.\n\nModule 3: Time Blocking and Scheduling\n\nTopics Covered:\n\nTime-blocking techniques to improve focus and productivity.\nUsing calendars and scheduling tools effectively.\nHow to handle unexpected interruptions and re-adjust schedules.\n\n\nScenario:\nA day in the life of an On Time Co. employee\, managing time blocks for meetings\, deep work\, and unexpected interruptions. The participant must maintain productivity despite distractions and shifting priorities.\n\nModule 4: Delegating and Managing Workloads\n\nTopics Covered:\n\nThe art of delegation and trusting team members.\nIdentifying tasks that can be delegated.\nMonitoring progress and ensuring accountability without micromanaging.\n\n\nScenario:\nParticipants role-play as a department manager who needs to delegate responsibilities to team members. They must choose which tasks to delegate\, communicate effectively\, and ensure follow-up on progress.\n\nModule 5: Overcoming Time Management Challenges\n\nTopics Covered:\n\nDealing with procrastination and perfectionism.\nStrategies for managing burnout and work-life balance.\nCase studies of successful time management at On Time Co.\n\n\nScenario:\nParticipants are assigned a tight deadline for an important project at On Time Co. They need to manage procrastination\, overcome distractions\, and balance personal well-being while meeting the deadline.\n\nModule 6: Review and Real-World Application\n\nTopics Covered:\n\nRecap of key tools and techniques.\nPersonalized time management plans.\nApplying time management lessons to real-world scenarios beyond On Time Co.\n\n\nScenario:\nParticipants will assess their own real-life workloads and develop a personalized time management and prioritization strategy. They will present this plan as if they are discussing it with their manager at On Time Co.\n\nFinal Assessment:\n\nCapstone Scenario:\nParticipants will be presented with a comprehensive scenario at On Time Co. involving multiple projects\, conflicting priorities\, team management challenges\, and tight deadlines. Their task is to use the time management tools learned throughout the course to develop a plan to handle the situation effectively.\n\nCourse Resources:\n\nTime Management Templates (e.g.\, calendars\, to-do lists\, prioritization grids).\nAccess to time-tracking and scheduling tools.\nInteractive workbooks and checklists for self-assessment and improvement.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nConclusion\n\nPerformance Test: Participants will engage in a final scenario that incorporates elements from all modules\, allowing them to demonstrate their mastery of customer service principles.\n\n\nThis outline balances theory with practical\, immersive learning through role-playing\, making it highly interactive and relevant for real-world application. \n\n\n\n\n\n\n Certificate\n\n\n\n\n\n\n\n\n\n\n\nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/mastering-time-management-prioritization-role-playing-for-business-managers/
LOCATION:Online Instructor Led
CATEGORIES:Role Playing Courses for Business Managers using LMS and AI-ChatGPT
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260220T090000
DTEND;TZID=America/Toronto:20260220T160000
DTSTAMP:20260415T194338
CREATED:20251206T205141Z
LAST-MODIFIED:20251206T210914Z
UID:36716-1771578000-1771603200@bevaglobal.com
SUMMARY:Women in Leadership 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with an instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nWomen make up half of the workforce. Unfortunately for women\, their male colleagues are promoted at a much higher rate. Women offer great work ethnics\, and bring something different from men to the workforce\, but many times it goes unnoticed.  In this workshop\, you will learn about how organizations can develop women leaders\, about the benefits of women in organizations\, as well as advancements for the future of women. You will learn how women in the workplace cannot only benefit the women themselves\, but also your organization as well. \nWith the Women in Leadership workshop\, your participants will learn how women are changing the workforce. Through this workshop\, your participants will gain a new perspective on the workforce\, and what benefits can come from hiring and promoting women to higher positions. \nCourse Content:\n\nDiscuss the leadership gap between men and women\nLearn about women in various powerful positions\nDiscuss different traits associated with women in management\nUnderstand the different barriers facing women in leadership positions\nLearn about the benefits of having women in the workforce\n\nThis is a highly participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/women-in-leadership-2/
LOCATION:Online Instructor Led
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260223T090000
DTEND;TZID=America/Toronto:20260223T160000
DTSTAMP:20260415T194338
CREATED:20250325T171912Z
LAST-MODIFIED:20251207T123828Z
UID:37620-1771837200-1771862400@bevaglobal.com
SUMMARY:Time Management and Priorities
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nLearning Objectives:\n\nReview work habits to best use your time\nLearn to master time management\nLearn to work according to priorities\n\nCourse Content:\n\nObstacles to effective time management\nMy personal choice; knowing myself\n\nMy motives and my preferences\nThe balance in my life\nMy work habits\nMy productive periods\nMy relationship with time and priorities\n\n\n\n\nClarity on my work objectives\n\nSetting goals\nSave time and make sense of your time\nTake advantage of productive hours\nOrganize your time / plan / manage your agenda\n\n\n\n\nMaintain Control / Manage Priorities\n\nIdentify priority activities\nMake choices / say no\nManage information mail and meetings\nResponding to disruptions\nManage emergencies\n\n\n\n\nPersonal Action Plan\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/time-management-and-priorities-2/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260223T090000
DTEND;TZID=America/Toronto:20260224T160000
DTSTAMP:20260415T194338
CREATED:20250325T173308Z
LAST-MODIFIED:20260117T210325Z
UID:37630-1771837200-1771948800@bevaglobal.com
SUMMARY:Career Planning and Goal Setting
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 2 days \nTarget Audience: General \nLearning Objectives:\n\nEnable the participants to set realistic and achievable career goals.\nDirect participants in setting up action plans to achieve their career objectives.\nHave participants assess their careers to date by identifying their preferences\, skills\,\naptitudes\, interests\, abilities and traits.\n\nCourse Content:\n\nSelf-assessment – fitting work skills to work preferences\nPatterns and trends in each participant’s education\, training and employment history\nAptitudes\, interests and preferences\nCurrent and ideal balance among work\, family\, social\, recreational and intellectual activities-quality of life\nAspects of their training and employment that are sources of satisfaction and\ndissatisfaction\nLimits on their career progress arising from lack of training\, skills and experience\nCharacteristics of their ideal jobs (Roles)\nReview of current availability and trends for jobs by occupational groups\nReview trends in availability of work through counselling\, placement and recruiting firms\nReview of institutions providing training\, their course offerings\, fees and entrance\nrequirements\nExamine the merits and limitations of full time\, part time and casual training\nExamine the process of registration for training\nMentoring – how one finds and develops a mentoring relationship\nDistinguish among and understand the interdependence of long and short term career goals; financial and income security goals; training and development goals; and quality of life\nPrepare an action plan consistent with one’s needs and constraints\nIdentify specific objectives and time frames; commit one’s self to implement the plan\nManage implementation of the plan\nReview and evaluate results\n\nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and apply new practices to establish and set career goals. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/career-planning-and-goal-setting/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260224T090000
DTEND;TZID=America/Toronto:20260224T160000
DTSTAMP:20260415T194338
CREATED:20250415T124859Z
LAST-MODIFIED:20251207T124113Z
UID:37873-1771923600-1771948800@bevaglobal.com
SUMMARY:Word 365 Level 2 - Intermediate 
DESCRIPTION:Learn in a classroom environment with your peers virtually with a BEVA instructor online. \nCourse Length:  1 day \nTarget Audience: General \nIn this BEVA MS Word course\, the participant will cover various functionalities that they will be able to apply in their work environment. \nCourse Content:\nExplore the User Interface (If Required for Upgrade Students)\n• Office Button\n• Ribbon Overview\n• Mini Toolbar\n• Status Bar\n• Shortcut Key Tips\n• Contextual Tabs \nWork with Templates\n• Create a Template\n• Modify a Template\n• Attach a Template to a Document \nWorking with Styles\n• Create a Style from Text\n• Use the Styles Pane\n• Modify and Delete Styles\n• Use the Style Inspector\n• Use Reveal Formatting\n• Manage Styles \nBullets and Numbering\n• Custom Bullets and Numbering\n• Create a Multi-Level List\n• Restart or Continue Numbering \nAdvanced Page Formatting\n• Use Columns\n• Insert Page Breaks\, Column Breaks\, Section Breaks and Line Breaks\n• Set Break Options\n• Create a Blank Page and a Cover Page\n• Add Page Colours\, Watermarks\, Borders and Horizontal Lines\n• Add Headers and Footers\n• Use Header and Footer Galleries\n• Add a Header or Footer to the Gallery\n• Link and Unlink Headers and Footers\n• Use and Modify Themes \nHyperlinks\n• Add Hyperlinks\n• Edit Hyperlinks\n• Remove Hyperlinks \nUse Time Saving Tools\n• Use Hyphenation and Word Count\n• Use Research\, Language and Translation Tools\n• Use and Customize Autocorrect\n• Insert the Date and Time\n• Insert Symbols and Special Characters\n• Work with Smart Tags \nMail Merge\n• Use the Mail Merge Wizard\n• Use the Mailings Ribbon\n• Create Envelopes and Labels \nUse Send Options\n• Fax a Document\n• Email a Document\n• Use Email Features \nWorking with Graphics\n• Add Pictures and Clipart\n• Format and Modify Images\n• Add Captions\n• Add and Format WordArt\n• Add and Format AutoShapes\n• Add and Format Text Boxes\n• Align\, Distribute\, Group and Order Graphics\n• Add Quick Parts and Use Building Blocks\n• Add and Format SmartArt \nWorking with Tables\n• Insert a Table\n• Table Selection Options\n• Format a Table\n• Modify Table Structure\n• Draw a Table\n• Use Table Options Dialog Boxes\n• Convert Text to Table\n• Sort a Table \nWorking with Data and Charts\n• Use and Insert Equations\n• Insert a Chart\n• Format a Chart\n• Modify Chart Options\n• Embed and Link Excel Tables and Charts \nBenefits to the participants \nThroughout the activities\, the participants will learn various intermediate Word  functionalities and how they can be applied in their work environment. \nCourse Evaluation \nA course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change. \n 
URL:https://bevaglobal.com/event/word-365-level-2-intermediate/
LOCATION:Online Instructor Led
CATEGORIES:Microsoft applications
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260226T090000
DTEND;TZID=America/Toronto:20260226T160000
DTSTAMP:20260415T194338
CREATED:20260117T203232Z
LAST-MODIFIED:20260117T210130Z
UID:38787-1772096400-1772121600@bevaglobal.com
SUMMARY:Art of Resume Development
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 day \nTarget Audience: General \nLearning Objectives:\nTo focus on the key elements of different types of resumes and covering letters and how to best market your personal skills and competencies to perspective employers toward career success. \nCourse Content:\n\nTrends in the job market\nGetting ready to market yourself\nIdentifying your personal characteristics\nUnderstanding values\, interests and beliefs\nReviewing personal achievements and success\nJob search techniques\nA review of different types of resumes\nPreparing a resume and covering letter\nEstablishing your references\nPreparing for the interview\nTypes of interview questions\nReasons for refusal\nFollow up\n\nThis is a highly interactive and participative workshop.  Participants will be given the opportunity to draft several types of resumes and covering letters\, share personal experiences and will also participate in an open forum as to the do’s and don’ts during an interview. \n Supplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nBenefits to the participants \nThroughout the activities\, the learners will be able to examine their current situation and draft several resumes and prepare for a job interview. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change
URL:https://bevaglobal.com/event/art-of-resume-development-2/
LOCATION:Online Instructor Led
CATEGORIES:Career Development and Management
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260227T090000
DTEND;TZID=America/Toronto:20260227T160000
DTSTAMP:20260415T194338
CREATED:20250325T174133Z
LAST-MODIFIED:20251222T152912Z
UID:37634-1772182800-1772208000@bevaglobal.com
SUMMARY:Ten Soft Skills You Need 
DESCRIPTION:Learn in a classroom environment with your peers\, virtually\, with a BEVA® instructor online. \nCourse Length: 1 Day \nTarget Audience: General \nThe meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. \nWith our Ten Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light\, your participants will improve on almost every aspect of their career. \nCourse Content:\n\nDiscuss how soft skills are important to success in the workplace\nUnderstand the 10 key soft skills everyone should have\nUse soft skills to relate more effectively to others in the workplace\nUnderstand how to use soft skills to communicate\, problem-solve\, and resolve conflict\nApply soft skills to specific situations\n\nThis is a highly participative workshop. \nSupplement Material \nA student manual is available for the learner to follow during the instructor’s presentation. \nCourse Evaluation \n A course evaluation will be completed by the learners once the course is finished. \nCertificate \nA BEVA® certificate of attendance will be provided once the participant completes the course. \nNote: The course outline may be subject to change.
URL:https://bevaglobal.com/event/ten-soft-skills-you-need/
LOCATION:Online Instructor Led
CATEGORIES:Professional Effectiveness and Personal Development
ORGANIZER;CN="BEVA Learning Institute":MAILTO:training-formation@bevaglobal.com
END:VEVENT
END:VCALENDAR