Description
Course ID: HLTH010
Learn in a classroom environment with your peers, face to face or virtual with an instructor online.
Course Length: 6 Hours (can be delivered in 1 day or split into two 3-hour sessions)
Target Audience: General employees, team leaders, HR staff, designers, developers, customer service teams
Learning Objectives:
- Define accessibility and understand its importance in various environments
- Identify types of disabilities and barriers individuals may face
- Understand legal obligations and standards related to accessibility
- Apply practical strategies to improve physical, digital, and communication accessibility
- Demonstrate inclusive behavior in customer service and team collaboration
Course Outline:
- Introduction to Accessibility
- Barriers to Accessibility
- Laws, Standards, and Guidelines
- Creating Accessible Environments
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will gain knowledge on the importance of building inclusive spaces.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
