Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 2 Days
Target Audience: General
Learning Objectives:
Supervisors are the liaisons between management and employees and can make or break the team’s productivity and morale.
This two-day course is a great resource for managers and supervisors in the areas of effective communication, coaching skills and conflict management.
We will look at various leadership styles, the benefits of coaching your team and how to effectively address workplace conflict. There are various self-assessments that will help you identify your strengths and areas for improvement.
Course Content:
- Leadership styles
- Leadership without the title
- Transitioning to leader
- Delegating, accountability
- Communication styles
- Motivation, buy-in
- Conflict resolution
- Coaching for success
This is a highly interactive and participative workshop. Several self-evaluation tools will be used to assist in the learning process. Participants will also work in teams and groups on several change management exercises and then come together in plenary for group discussion, sharing and learning.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will learn the importance of communicating, resolving conflicts and coaching to ensure maximum team performance.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note:The course outline may be subject to change.
