Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 1 Day
Target Audience: Management, supervisor and human resources
Learning Objectives:
Good management focuses on developing others. This workshop will help in assessing performance, providing feedback and making decisions to develop the performance of others. Managing performance comes with responsibility for the work output and performance improvement of others. Following the process will help participants enhance their capacity provide effective performance feedback as well as to develop an sustainable performance improvement plan with others.
Course Content:
- Provide an understanding of how motivation drives behaviour and how to use this knowledge in managing their employees
- Highlight the importance of establishing a solid personal relationship with the employee that is focused on organizational goals
- Offer theory and practical exercises aimed at helping managers integrate the principles of effective performance management, particularly when performance improvement is required
- Provide a foundation to managers so that they can provide effective descriptive performance feedback to employees
- Understand how to use the skills and capacities learned in coaching employees to improve their performance.
- Learn how to engage in difficult conversations focused on unsatisfactory performance (that is not improving) and establish a performance agreement
- Learn how to proceed in situations where disciplinary action is required and seek the necessary support and advice
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at different elements that lead to a better understanding of behavior.
Course Evaluation
A course evaluation will be completed by the participants once the course is finished.
Note: The course outline may be subject to change.
