Description
Learn in a classroom environment with your peers, face to face or virtual with an instructor online.
Course Length: 1 day
Target Audience: General
Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional appearance and making a good first impression, but also include having a positive attitude, being assertive, practicing good self-management, communicating effectively, and having specific goals and a personal action plan.
This one-day course looks to introduce you, as a new employee, to behaviors and skills that will give you a great head start to becoming successful in your job.
Learning Objectives:
- About the importance of professional appearance on the job
- About the importance of a positive attitude
- About the role of stress reduction in nurturing a positive attitude and appreciating various methods of stress reduction
- How to determine their own level of assertiveness and understand and improve their assertiveness
- How to self-manage to become more effective and efficient
- About the importance of working as a team member
- How to improve communications skills, including listening, questioning and non-verbal communication
- How to set goals and create a personal action plan
What Topics are Covered?
- The Importance of Appearance
- What Employees Want
- Positive Attitude
- Understanding and Improving Assertiveness
- Time Management and Planning
- Working as a Team
- Asking and Listening
- Non-Verbal Messages
- Setting Goals
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will learn the behaviors and skills that will give them a great head start to becoming successful in their job.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
