How do you make your hard skills shine? How do you connect with others? While your resume might be impressive, the experience and knowledge cannot polish itself. For that, you need soft skills—the winning sparkle to everything you are capable of. Beyond technical skills, soft skills are essential to success. According to Indeed.com, soft skills are habits and traits like interpersonal and communication skills, teamwork, creativity, work ethic, integrity, leadership, conflict resolution, adaptability, and dependability.
Technical skills get your foot in the door, but it is your people skills that will be used throughout the day, almost every single minute, while you are on the job. Communication, emotional intelligence, attitude, and other personal qualities are utilized in nearly every facet of work, because with communication and a good attitude, you cannot get cooperation.
So what happens if you have a soft skills gap? How do you correct it? That’s where soft skills training can help.
Identifying the Soft Skills Gap
When a workforce has plenty of technical, or hard, skill but a lack of soft skills, you will find that you cannot take full advantage of those abilities. Then the following scenarios happen:
- You and your staff are excellent at acquiring potential customers or new clients, but you cannot retain them
- You are hiring talented individuals, but you are having trouble keeping employees as well
- You have dozens of supervisors and managers on the team, but none of them are capable of leading
Though it might be a difficult pill to swallow, you should realize that whenever an organization is having interpersonal issues and cannot capitalize on the skills and ideas the employees are bringing forth, it is oftentimes a lack of soft skills.
The Importance of Soft Skills Training
Unfortunately, despite the growing need for soft skills, most people are not well-versed in them. While much of the workforce has grown up with technology, they haven’t been acquainted with more the public speaking in most cases, and that can lead to challenges between employees and management. In fact, according to a study from Business Solver, 93% of the participants said they were more likely to stay with employers who were more empathetic, and 72% of CEOs stated that empathy needs to be more present in the workplace.
So, soft skills training is more than just getting people to work together and to connect to the customers more easily. Soft skills training is guaranteeing a more cohesive workforce, one that can work together, communicate, and become more efficient. You simply cannot do with it.
Fortunately, there are plenty of institutions with soft skills training delivered a number of ways. It is an investment that you want to make, because soft skills training will solidify your position and help your business keep the talented employees right where you need them.