Description
Learn in a classroom environment with your peers, virtually with an instructor online.
Course Length: 1 Day
Target Audience: General
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.
With our Administrative Office Procedures workshop, you will learn how to develop an effective Administrative Office Policy and Procedure manual and understand how it adds value in the workplace by building consistency, reducing errors, and improving communication on processes. It is also a marvelous resource for quick reference and utilization. Policies and procedures are a vital connection between the company’s vision and its everyday operations.
Course Objectives:
- Define what is a procedure
- Explain why processes and procedures are essential
- Be able to develop Standard Operating Procedures (SOPs)
- Identify and map your processes
- Turning your processes into procedures
- Writing and reviewing your procedures
- Putting together your policies and procedures manual
- Leading policy and/or procedure changes
- Maintaining policies and procedures
This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at various administrative office procedures to ensure a well organized environment.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note:The course outline may be subject to change.
