Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 1 Day
Target Audience: General
Process improvement is all about identifying, analyzing, and enhancing existing business processes within an organization to ensure more efficient processes are in place to increase the organization’s outcomes (results). This BEVA course will cover continuous improvement, the importance of process improvement and methodologies for process improvement.
Learning Objectives:
- Experience the concept of process improvement
- Learn a structured process improvement approach
- Understand the methodology and conditions for success
- Know and understand the tools available to optimize a process
- While identifying the roles and responsibilities of such a move
Course Content:
o Introduction
- Objectives / content
- Exercise icebreaker “improve”
o The concept of process
- What is a process?
- Process improvement
- Why improve processes
- The objectives of process improvement
o The strategy process improvement
- Prioritize (criteria)
- Roles & responsibilities
- Improvement plan
- The conditions for success
- Process improvement and continuous improvement
- Manufacturing golf balls (simulation of the improvement of a process)
o A structured improvement of a process approach
- Planning
- Define process (diagram)
- Customers process
- Analyze business process
- Improvements
- Recommendations
- Applications
- Update Process
- Initiate an effort for continuous process improvement
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will learn how to improve processes.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
