Description
Description
Global Certification Program
- E-learning
- Globally lifetime Valid Certification
- Lifetime Valid Certification
- AI based Roleplay & Simulations
- Two Exam Attempts
Introduction
Certified Hardware Asset Manager (CHAM)
The GSDC Certified Hardware Asset Manager certification (CHAM) sets a new standard for professionals in hardware asset management. This unique certification recognizes individuals who possess exceptional expertise in optimizing hardware assets and embracing innovative approaches.
The CHAM exam covers a comprehensive range of topics, including procurement, deployment, tracking, maintenance, and disposal. By earning the CHAM certification, professionals demonstrate their ability to drive efficiency, cost savings, and compliance while paving the way for future advancements in hardware asset management.
Earning this certification is a big step towards excellence and empowers CHAM-certified professionals to make a lasting impact and unlock new horizons in this dynamic field.
Learning Objective
❑ Assess competency in concepts, practices, and standards.
❑ Alignment of HAM with best practice frameworks and standards such as ITIL®, ISO2000®, and COBIT®.
❑ Ensure compliance with regulations and guidelines.
❑ Excel in hardware asset management with credibility.
❑ Shape the future of hardware asset management through innovation.
❑ Evaluate proficiency in procurement, deployment, tracking, maintenance, and disposal.
❑ Optimize hardware utilization, reduce costs, and manage risks.
❑ Gain a competitive advantage and demonstrate professional development.
❑ Promote environmental sustainability
Curriculum
1.Introduction to Hardware Asset Management:
• Understand the concept, purpose, and benefits of HAM
• Gain insights into the HAM lifecycle in your organization, covering acquisition to disposal
• Learn about request and approval processes, procurement, lifecycle management, redeployment, and disposal management.
• Explore the placement of HAM within the IT Asset Management (ITAM) ecosystem
• Discover the key aspects of managing mobile devices as assets within HAM
• Familiarize yourself with the best practices of HAM, including ISO and IT Service Management (ITSM) standards
• Gain an understanding of the tools and technologies used in HAM and their role in effective management
2.Planning & Implementation in Hardware Asset Management:
• Understand the importance of Change Management in HAM and its impact on successful implementation
• Learn how to measure success in HAM initiatives and track key performance indicators
• Explore the role of tools and automation in streamlining HAM processes and improving efficiency
• Gain insights into effective policy management strategies to ensure compliance and alignment with organizational objectives
• Understand the procurement through acceptance processes, including vendor negotiations and pricing structures, to optimize cost and value in asset acquisition
• Learn about measurement methodologies to evaluate the success and effectiveness of HAM initiatives
3.Tools & Automation in Hardware Asset Management:
• Repository tools for efficient data storage and retrieval
• Discovery tools for identifying and inventorying hardware assets
• Technical characteristics and functionality of these tools
4.Asset Lifecycle Stages:
• Planning: Strategizing asset management
• Acquisition: Procuring assets
• Deployment: Implementing assets
• Management: Efficiently managing assets
• Retirement & Disposition: Properly retiring assets
5.Implementation in Hardware Asset Management:
• Effective management strategies and controls
• Streamlined processes introduction
• Utilization of technologies
• Evaluation and consideration of asset management tools
6.Contracts & Asset Management:
• Effective contract management
• Streamlining asset workflows
• Efficient purchase order handling
• Accurate asset-receiving processes
• Smooth asset request management
• Organized stockroom operations
• Reliable hardware asset tracking systems
• Facilitating transfer orders seamlessly
• Strong vendor management strategies
• Utilizing vendor catalog items effectively
7.Ownership, Lease & Disposal:
• Ownership repositories: Implementation, evaluation, characteristics
• The optimal level of asset management detail
• Asset distribution, disposal, or redeployment
• End of lease: Tracking, contractual implications
• Green initiatives, data center power consumption
8.Vendor Management:
• Processes for effective vendor management
• Roles and policies in vendor management
• Evaluating vendor offerings and managing vendor removal
9.Project Management:
• SAM integration in project management
• Project Management Offices (PMO) and their role in SAM
• Approaches to project planning in SAM