Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Length: 1 day
Target Audience: employees, front line leaders, senior leaders
Learning Objectives:
Learn 4 styles of communication and behaviour, take an in-depth look at your own style, and understand the styles of others and how to respond effectively. Note: This course requires the completion of an online psychometric tool.
Key Topics:
- Preferred Work Styles
- Hot button issues
- Identifying preferred work styles
- Self-Assessment Review
- Personalized reflection on psychometric tool
- Create a personal action plan (1-day version only)
- Challenges and Opportunities of Each Style
- In-depth examination of each style’s approach
- Key strategies in communicating with each style
- Managing Conflict with the 4 Styles (1-day version only)
- Identify how each style reacts in conflict
- Case study
- Role Play
- Develop a conflict action plan
- Influencing skills to support innovation
- Creating space for intrapreneurs
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will gain a better understanding of the various styles for communicating with their colleagues.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change
