Description
Learn in a classroom environment with your peers, virtually, with a BEVA® instructor online.
Course Length: 1 day
Target Audience: General
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The BEVA Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Course Objectives:
- Understand what communication is
- Identify ways that communication can happen
- Identify barriers to communication and how to overcome them
- Develop their non-verbal and paraverbal communication skills
- Use the STAR method to speak on the spot
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
- Use “I” messages
This is a highly interactive and participative workshop.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Certificate
A BEVA® certificate of attendance will be provided once the participant completes the course.
Note: The course outline may be subject to change.
