Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 1 Day
Target Audience: General
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company.
You will able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice..
Course Objectives:
- Identify potential risks
- Understand the myths behind workplace violence
- Define escalation and identify examples
- Learn concerning behaviors
- Know what a trigger is and how that can escalate
- Understand the proper response to an event
This is a highly interactive and participative workshop.
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will look at all the important elements of crisis management.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
