Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 2 Days
Target Audience: Managers/Supervisors/Team Leads/Team Members
Learning Objectives:
This course focuses on training the participant in Project Communications Management.
• The participant will learn the various project communications management processes including their inputs, tools and techniques and outputs based on the Project management Body of Knowledge (PMBOK®);
• The participants with the help of examples and practical exercises will acquire knowledge to plan communications, manage communications and control communications; and
• The participant will also learn how to distribute information, and report
performance to stakeholders.
Course Content:
• This is an active and highly interactive course which addresses the following and more through structured exercises, group discussion and positive feedback.
o Plan Communication Management Process
1. Project management plan
2. Stakeholder register
3. Communication technology
4. Communications models
5. Communications methods
6. Meetings
7. Communication management plan
o Manage Communications Process
1. Work performance reports
2. Information management systems
3. Performance reporting
4. Project communications
5. Organizational process assets
o Control Communications Process
1. Issue log
2. Work performance data
3. Expert judgment
4. Work performance information
5. Change requests
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will be able to examine their current practices in project communications management and will be able to identify various project management communications processes and their relationships.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
