Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: .5 day
Target Audience: General
A company’s consultant skills will determine its reputation and are essential for long-term success.
With proper preparation and a strong understanding of your consulting skills, you can make consulting decisions that will benefit your organization.
Learning Objectives:
Equip consultants or consulting teams with the necessary skills to work effectively and productively in a consulting capacity.
Course Content:
- Taking the time to learn about yourself first
- Consulting process
- Role of the consultant
- The basic Do’s and Don’ts of consulting
- Dealing with difficult team members on the client side
- What is the escalation path when some tension arises with the client?
- How to handle difficult conversations where the client puts someone down in a meeting?
- Create a lesson plan that incorporates the range of learning preferences
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the participants will gain a better understanding of the importance of kowing themselves, communications is key, how to handle various situations with the client, and how to be a better consulatnt. This course is aimed at new recruits (consultants) or for those who would like to have a refresher in consulting.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
