Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 2 Days
Audience: General
Learning Objectives:
Learning the skills necessary to facilitate and manage meetings and / or group efforts to obtain results. Action on individual responsibility for results through group collaboration
Course Content:
- Deciding on what type of meeting is appropriate to the situation
- Information Dissemination
- Situation analysis
- Problem solving and decision-making
- Planning
- Creating problem solving
- Meeting/discussion group planning and participant selection
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- Facilitation Skills
- Setting group goals
- Guiding without impairing participation
- Observation skills- verbal / non-verbal
- Intervention skills – behaviours which enhance or diminish
- Participation
- Empowerment of participants
- Dealing with difficult situations / people
- Dynamics of groups and needs of group members
- Achieving consensus, tracking progress, summarizing and concluding
- Sessions
- Assessing group success and characteristics
- Basic tools for planning meetings, discussion groups and group processes
- Exercises in facilitation techniques and group problem solving
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will be able to look at various business topics required to facilitate groups and meetings.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
