Description
Learn in a classroom environment with your peers, virtually, with an instructor online.
Course Length: 1 Day
Target Audience: Managers/Supervisors
Learning Objectives:
This session reviews the basic concepts introduced in the initial session, “Healthy Conversations at Work,” where managers learned to pay particular attention to conversations with their employees.
Course Content:
- Managers will re-visit the skills used to adjust or reframe conversations which enable them to be more honest, open and helpful when speaking with employees.
- Participants will be invited to use practical everyday examples of “less than satisfactory” conversations with employees.
- Through a facilitative leader framework, participants will be challenged to use their observational skills (of self and of the other) more effectively and guide the conversations to be more helpful and effective.
Supplement Material
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants
Throughout the activities, the learners will be able to look at various topics regarding healthy conversations at work.
Course Evaluation
A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
